A Practical Approach to Enhancing Organizational Performance
Author: Gerald J. Langley
Publisher: John Wiley & Sons
Category: Business & Economics
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.
A Practical Approach to Enhancing Organizational Performance
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with i.
The Health Care Data Guide is designed to help students andprofessionals build a skill set specific to using data forimprovement of health care processes and systems. Even experienceddata users will find valuable resources among the tools and casesthat enrich The Health Care Data Guide. Practical and step-by-step,this book spotlights statistical process control (SPC) and developsa philosophy, a strategy, and a set of methods for ongoingimprovement to yield better outcomes. Provost and Murray reveal how to put SPC into practice for awide range of applications including evaluating current processperformance, searching for ideas for and determining evidence ofimprovement, and tracking and documenting sustainability ofimprovement. A comprehensive overview of graphical methods in SPCincludes Shewhart charts, run charts, frequency plots, Paretoanalysis, and scatter diagrams. Other topics include stratificationand rational sub-grouping of data and methods to help predictperformance of processes. Illustrative examples and case studies encourage users toevaluate their knowledge and skills interactively and provideopportunity to develop additional skills and confidence indisplaying and interpreting data. Companion Web site: www.josseybass.com/go/provost
The Educational Leader’s Guide to Improvement Science: Data, Design and Cases for Reflection is a collection illustrating applied organizational problem-solving using methods of improvement science in educational leadership. Early chapters introduce improvement science and then the reader is led through a logical sequence of inquiry, presented with cases of educational dilemma matched with principles of improvement science and provided examples of research methodology applied in context. Because improvement science research is so quickly becoming a signature pedagogy and core subject area of inquiry in the field of educational leadership, the literature is still scant in its coverage of improvement science models; it is the purpose of this publication to fill the void by providing concrete examples, through case studies, of instances where improvement research methods and analyses can be embedded to enhance and strengthen efforts at organizational improvement. This text concentrates on the elements faculty, students, and administrators need; specific models where improvement science frameworks enhance the reliability and validity of improvement or quality enhancement efforts.
The primary focus of the book is to emphasize the major changes in the leadership responsibilities of the school principal and to underscore the necessity for them to gain new knowledge and skills in order to direct their leadership toward meeting the new changes in school-community goals and objectives. M. Scott Norton emphasizes the fact that contemporary issues and problems must be viewed as symptoms of change. The symptoms represent administrative tasks that must be attacked by implementing the primary reason that the school principal is hired, that of leading on-going change.
Among the first books to focus on physician engagement during a Lean effort, Sustaining Lean in Healthcare: Developing and Engaging Physician Leadership explains how to ensure ongoing physician participation long after the consultant leaves. Dr. Michael Nelson, an early adopter of Lean in healthcare, explains how to use these synergic tools to achieve consistently high levels of quality and clinical care outcomes. The book begins with a Lean primer that provides a firm foundation in essential Lean concepts—including value stream maps, 6S, Kanban, Heijunka, and Gemba Walks. Next, it examines how to create a physician engagement plan and covers the specific responsibilities of physician leadership through the Lean transformation. Explaining what to look for when judging success, it provides numerous examples that demonstrate how to sustain success over the long term. Complete with tips for spotting the danger signs that might indicate your plan is off course, this book details time-tested techniques and strategies for reducing waste in healthcare. It supplies a methodology for establishing shared expectations of success with your medical team early on in the process, as well as a proven framework for simultaneous Lean deployment across multiple locations. Praise for the book: In this book , Dr. Nelson draws on his forty years of medical practice and his experience as an early adopter of Lean for healthcare, to identify a crucial piece to aligning healthcare organizations for success; Physician Engagement. ... Healthcare executives and clinicians will appreciate and learn from Dr. Nelson’s insight. —Robert Iversen, Director, Accenture Management Consulting ...Instead of writing another how-to book, Mike has taken the opportunity to provide insights that are sure to help any healthcare organization sustain the impact of its Lean engagement. —Rick Malik, Worldwide Director, ValuMetrix® Services, Ortho Clinical Diagnostics ... provides realistic estimates of timelines for projects, expected satisfaction, quality, and financial paybacks, as well as the time commitments required for Lean healthcare initiatives to become durable successes. —David Mann, PhD, Principal, David Mann Lean Consulting ... simplifies and organizes the steps needed to effectively and successfully take advantage of the significant contributions Lean management can make ... . —Edward D. Martin, MD, Co-Founder and Chairman Emeritus, Martin Blanck & Associates, Inc. Lean has become a critical predictor of successful systems going forward. Sustaining Lean in Healthcare is the book to get this done. —Stephen C. Beeson MD, Author of Engaging Physicians, A Manual to Physician Partnership
Get guidance on evaluation, diagnosis, and management of a wide range of obstetric and gynecologic disorders from the most comprehensive and concise reference on the subject. The 5th Edition of this popular and practical resource features additional clinical photos and material on vaccination and disease prevention. The full-color design with illustrations and photographs complement the text. Access the full text online, along with an additional image gallery, case studies, and online note-taking via Student Consult for a better learning experience. Features a full-color design and images for a visually accessible guide that easily correlates to actual clinical experience. Delivers must-know information efficiently and effectively through a concise, clear writing style. Features a chapter on vaccination and disease prevention and origin for increased clinical focus and utility. Incorporates more clinical photographs for a clearer visual presentation of clinical applications. Reflects changes in the APGO/CREOG objectives through updated content.
This book provides readers with both a foundation of theoretical knowledge regarding patient safety as well as evidence-based strategies for preventing errors in various clinical settings. The authorsí goal is to help clinicians and administrators gain the skills and knowledge they need to develop safe patient practices in their organizations. Key topics include: An overview of evidence-based best practices for patient safety Clear explanation of important patient safety policies and legislation Innovative uses of technology such as computerized provider order entry, barcoding medications, and computerized clinical decision support systems The importance of an informed patient in preventing medical errors How to communicate with the public and the patient about errors if they occur Special patient safety concerns for children, the elderly, and the mentally ill