How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits
Author: Zeynep Ton
Publisher: Houghton Mifflin Harcourt
Category: Business & Economics
Explains how today's workers are a company's greatest asset and should be treated as such and discusses the flaws in the trend that sent service, manufacturing and retail sector jobs overseas in an effort to stay competitive through reduced wages and benefits. 25,000 first printing.
The must-read summary of Zeynep Ton's book: "The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits". This complete summary of the ideas from Zeynep Ton's book "The Good Jobs Strategy" tells you how most companies believe that they need to keep costs down and pay employees very little to keep their prices low. According to Zeynep, this is a ‘bad jobs strategy’. A ‘good jobs strategy’ involves investing in people and paying them more. By offering them better pay and more benefits, they will be more motivated to work hard. These companies have an enthusiastic team, strong returns for investors and still offer low prices for customers. Added-value of this summary: • Save time • Employ a ‘good jobs strategy’ in your company • Offer your employees better benefits to keep them motivated To learn more, read “The Good Jobs Strategy” and find out how you can get the best out of your employees!
How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits : Book Review
Category: Job creation
Almost one in four American working adults has a job that pays less than a living wage. Conventional wisdom says that's how the world has to work. Bad jobs with low wages, minimal benefits, little training, and chaotic schedules are the only way companies can keep costs down and prices low. If companies were to offer better jobs, customers would have to pay more or companies would have to make less. But in The Good Jobs Strategy, Zeynep Ton, a professor at the MIT Sloan School of Management, makes the compelling case that even in low-cost settings, leaving employees behind—with bad jobs—is a choice, not a necessity. Drawing on more than a decade of research, Ton shows how operational excellence enables companies to offer the lowest prices to customers while ensuring good jobs for their employees and superior results for their investors. Ton describes the elements of the good jobs strategy in a variety of successful companies around the world, including Southwest Airlines, UPS, Toyota, Zappos, and In-N-Out Burger. She focuses on four model retailers—Costco, Mercadona, Trader Joe's, and QuikTrip—to demonstrate the good jobs strategy at work and reveals four choices that have transformed these companies' high investment in workers into lower costs, higher profits, and greater customer satisfaction. Full of surprising, counterintuitive insights, the book answers questions such as: How can offering fewer products increase customer satisfaction? Why would having more employees than you need reduce costs and boost profits? How can companies simultaneously standardize work and empower employees?
Experts discuss improving job quality in low-wage industries including retail, residential construction, hospitals and long-term healthcare, restaurants, manufacturing, and long-haul trucking. Americans work harder and longer than our counterparts in other industrialized nations. Yet prosperity remains elusive to many. Workers in such low-wage industries as retail, restaurants, and home construction live from paycheck to paycheck, juggling multiple jobs with variable schedules, few benefits, and limited prospects for advancement. These bad outcomes are produced by a range of industry-specific factors, including intense competition, outsourcing and subcontracting, failure to enforce employment standards, overt discrimination, outmoded production and management systems, and inadequate worker voice. In this volume, experts look for ways to improve job quality in the low-wage sector. They offer in-depth examinations of specific industries—long-term healthcare, hospitals and outpatient care, retail, residential construction, restaurants, manufacturing, and long-haul trucking—that together account for more than half of all low-wage jobs. The book's sector view allows the contributors to address industry-specific variations that shape operational choices about work. Drawing on deep industry knowledge, they consider important distinctions within and between these industries; the financial, institutional, and structural incentives that shape the choices employers make; and what it would take to make more jobs better jobs. Contributors Eileen Appelbaum, Rosemary Batt, Dale Belman, Julie Brockman, Françoise Carré, Susan Helper, Matt Hinkel, Tashlin Lakhani, JaeEun Lee, Raphael Martins, Russell Ormiston, Paul Osterman, Can Ouyang, Chris Tilly, Steve Viscelli
The labour markets of OECD and emerging economies are undergoing major transformations. The widespread slow-down in productivity and wage growth and high levels of income inequality in many countries are coupled with structural changes linked to the digital revolution, globalisation and ...
Transforming the Way We Approach Economic Development
Author: Thomas C. Tuttle
Category: Business & Economics
This compelling book provides concrete examples and practical guidelines for addressing the most serious economic challenge facing the United States and every community in the nation: growing good jobs and enabling people to function effectively in these occupations. • Lays out a methodology that enables each community to find its unique path towards the common vision of an economy that works for all citizens • Provides suggestions for moving the community from the current system to a "transformed" economic development system • Presents success stories from Austin, Texas, and Dubuque, Iowa, and highlights the principles that have made these two cities' approaches effective
"If we all agree that our current social-political moment is tenuous and unsustainable (and indeed, that may be the only thing we can agree on right now), then how do markets, governments, and people interact in this next era of capitalist societies? In A Political Economy of Justice, a team of luminary social scientists consider the strained state of our political economy in terms of where it can go from here. "We look squarely at how normative and positive questions about political economy interact with each other," the editors write. "From that beginning, we aspire to chart a way forward to a just economy." Across 14 essays that blister with relevance to our moment as a society and polity, A Political Economy of Justice sketches the boundaries of a new theory of justice: the measures of a just political economy; the role of firms; the roles of institutions and governments. The editors' introduction makes clear that these are no half-effort book chapters from busy luminaries; they are wholly original works born of a set of guiding principles and deeply, communally edited. The result, they hope, is something greater than what is typically achieved by an academic volume"--
This ambitious volume sets out to understand how every company impacts public health and introduces a robust model, rooted in organizational and scientific knowledge, for companies committed to making positive contributions to health and wellness. Focusing on four interconnected areas of corporate impact, it not only discusses the business imperative of promoting a healthier society and improved living conditions worldwide, but also provides guidelines for measuring a company’s population health footprint. Examples, statistics and visuals showcase emerging corporate involvement in public health and underscore the business opportunities available to companies that invest in health. The authors offer a detailed roadmap for optimizing health-promoting actions in a rapidly evolving business and social climate across these core areas: Planning and building a culture of health Consumer health: How organizations affect the safety, integrity, and healthfulness of the products and services they offer to their customers and end consumers Employee health: How organizations affect the health of their employees (e.g., provision of employer-sponsored health insurance, workplace practices and wellness programs) Community health: How organizations affect the health of the communities in which they operate and do business Environmental Health: How organizations' environmental policies (or lack thereof) affect individual and population health Implementing and sustaining a culture of health Building a Culture of Health clarifies both a mission and a vision for use by MPH and MBA students in health management, professors in schools of public health and business schools, and business leaders and chief medical officers in health care and non-health care businesses.
“Rolf shows that raising the minimum wage to $15 is both just and necessary, lest the American dream of middle class prosperity turn into a nightmare” (David Cay Johnston, Pulitzer Prize–winning journalist). Combining history, economics, and commonsense political wisdom, The Fight for $15 makes a deeply informed case for a national fifteen-dollars-an-hour minimum wage as the only practical solution to reversing America’s decades-long slide toward becoming a low-wage nation. Drawing both on new scholarship and on his extensive practical experiences organizing workers and grappling with inequality across the United States, David Rolf, president of SEIU 775—which waged the successful Seattle campaign for a fifteen dollar minimum wage—offers an accessible explanation of “middle out” economics, an emerging popular economic theory that suggests that the origins of prosperity in capitalist economies lie with workers and consumers, not investors and employers. A blueprint for a different and hopeful American future, The Fight for $15 offers concrete tools, ideas, and inspiration for anyone interested in real change in our lifetimes. “The author’s plainspoken approach and stellar scholarship illuminate in-depth discussions about the deliberate policy decisions that began to decimate the middle class at the start of the 1980s as well as the insidious new ways in which big business continues to attack American workers today via stagnant wages, rampant subcontracting, unpredictable scheduling, and other detrimental practices associated with the so-called ‘share economy.’” —Kirkus Reviews “David Rolf has become the most successful advocate for raising wages in the twenty-first century.” —Andy Stern, senior fellow at Columbia University’s Richard Paul Richman Center for Business, Law, and Public Policy
God loves just economies, but sadly the invisible hand of the market has chiseled huge cracks in our communities. Fortunately, Jesus announced freedom for the poor and oppressed, and by taking on his mantle we have a role to play in helping establish just economies here and now! Jesus on Main Street provides church leaders and church planters with a broad overview of Community Economic Development (CED), with practical steps to lead your church in following Jesus into those cracks. You’ll be equipped with the CED “toolkit” including microbusinesses, makerspaces, business incubators, worker cooperatives, workforce development, commercial district revitalization, locality development, anchor institutions, and accountable development. A robust assessment and planning guide specifically for churches will help you create a collaborative CED strategy rooted in God’s love for people and justice. For churches looking to bring healing to their local economies, CED builds capacity for long-term equitable economic growth, catalyzing a movement of business creation, employment, and job creation that does not leave anybody behind. This is the promise and challenge of CED as we follow Jesus down Main Street and explore what good news for local economies looks like!