Are you having problems with the boss? Wishing you could be a better spouse? Not communicating well with your employees? Having trouble building business relationships? Or would you just like to improve your people skills and your ability to make strong, lasting impressions on the men and women you meet every day? The solution is "Skill With People!" Les Giblin's timeless classic has what you need to get on the fast track to success at home, at work, and in business. Life lessons from the Master of basic people skills. Described as "the most wisdom in the least words", Skill With People has sold over 2 Million copies and has been translated into 20 languages. Credited with transforming the lives of its many readers, Skill with People is a must-have for everyone's personal library.Communicate with impact. Influence with certainty. Listen with sensitivity. "Skill With People" shows you how!
Taking a brass tacks approach to communication, How to Have Confidence and Power in Dealing With People explains how to interact with others as they really are, not as you would like them to be. The goal is to get what you want from them successfully – be it cooperation, goodwill, love or security. Les Giblin, a recognized expert in the field of human relations, has devised a method for dealing with people that can be used when relating with anyone – parents, teachers, bosses, employees, friends, acquaintances, even strangers. Giblin shows step by step how to get what you want at any time and in ways that leave you feeling good about yourself. Moreover, the people who have given you want you want wind up feeling good about themselves, too. The result? Nobody gets shortchanged. It’s a win-win situation. Each chapter includes a handy summary, so there’s absolutely no chance of missing the book’s key points. You can also use these recaps to refresh your memory after you’ve finished the book. Instead of feeling miserable about your interpersonal skills, read this best-selling guide and learn to succeed with people in every area of your life.
What is the one quality that all successful people have in common? They have mastered the art of dealing with people! Let this book show you how to: Achieve your goals Handle the human ego Become a master conversationalist Make others feel good about themselves And much more! Skill with people is the one essential ingredient for success and happiness at home and in business. "The Art of Dealing With People" gives you the skills to take your people skills to a level that you never thought possible! Skill in human relations is similar to skill in any other field, in that success depends on understanding and mastering certain basic general principles. You must not only know what to do, but why you're doing it. As far as basic principles are concerned, people are all the same. Yet each individual person you meet is different. If you attempted to learn some gimmick to deal successfully with each separate individual you met, you would be face with a hopeless task. Influencing people is an art, not a gimmick. When you apply gimmicks in a superficial, mechanical manner, you go through the same motions as the person who "has a way," but it doesn't work for you. The purpose of this book is to give you knowledge based upon an understanding of human nature: why people act the way they do. The methods presented in this book have been tested on thousands of people who have attended my human relations seminars. They are not just my pet ideas of how you should deal with people, but ideas that have stood the test of how you must deal with people. That is, if you want to get along with them and get what you want at the same time. Yes, we all want success and happiness. And the day is long past, if it ever existed, when you could achieve these goals by forcing people to give you what you want. And begging is no better, for no one has respect for, or any desire to help, the person who constantly kowtows and literally goes around with his hand out, begging other people to like him. The one successful way to get the things you want from life is to acquire skill in dealing with people. Download now and you will learn how.
SELLING IS ALL ABOUT PEOPLE This book talks about the fundamentals of selling ‚"‚€‚" how to sell to people. In a digital age where product knowledge is easily acquired, the art of handling people to get sales, is more relevant than ever before. Cutting out the jargon, the author of multi-million copy bestsellers such as SKILL WITH PEOPLE, gives you the tools to take your sales sky-high. WITH A SIMPLICITY OF STYLE THAT WILL STAY WITH YOU, THIS BOOK SHOWS YOU HOW TO: - Win At Selling - Lean The Art Of Being Agreeable - Become A Master Of Opening the Sale - Handle Objections To Get Buying Decisions - Sell Yourself - Master The Art Of Effective Listening - Acquire Techniques of Conducting a Sale - Get The Skills Of Sales Presentations - How To Close The Sale Les Giblin not only gives you the skills and techniques, but tells you how to apply them when out there handling prospects. This book will change your appreciation to sales and make you a master at people skills. "You must learn to work with human nature, rather than against it, if you want to have power with people" ABOUT THE AUTHOR One of the pioneers of the personal development industry, Les Giblin was born in Cedar Rapids, Iowa. After serving in the military, Giblin began a sales job with the Sheaffer Pen Company. His successful career in door-to-door sales allowed him to become an ardent observer of human nature and eventually earned him the title of National Salesman of the Year. Taking lessons from his sales career, Giblin penned his classic SKILL WITH PEOPLE in 1968 and began conducting thousands of seminars for companies and associations including Mobile, General Electric, Johnson & Johnson, to name a few. SKILL WITH PEOPLE has sold over two million copies and translated into over 20 languages across the world.
Discover the People Principles that Work for You Every Time
Author: John C. Maxwell
Publisher: HarperCollins Leadership
Category: Business & Economics
Relationships are at the heart of every positive human experience. Maxwell, a master communicator and relational expert, makes learning about relationships accessible to everyone. The most sophisticated leaders and salespeople will pick up on skills that will make them even better, and relational novices will learn skills that can transform them into relational dynamos.
Sosh is an approach to social skills based on a decade of work with children, adolescents, and young adults who struggle with social difficulties. The Sosh framework divides social functioning into five areas essential to social skills development and success: Relate (Connect with Others), Relax (Reduce Stress), Regulate (Manage Behaviors), Reason (Think it Through) and Recognize (Understand Feelings).
Communication Skills for Reflective Practice, Second Canadian Edition
Author: Louise Harms
Working with People: Communication Skills for Reflective Practice, 2Ce is an accessible and practical approach to interviewing and assessment that balances tangible skills with theory, cross-cultural communication, self-care, and critical self-reflection within a Canadian context, adapted froma successful Australian text by Louise Harms. Emphasizing practice and skill-based learning, the text covers the basics of relationship-building, interviewing, assessment, and communicating in the field. In this second Canadian edition, Joanna Pierce integrates new research and examples focusing oncross-cultural communication, work with Indigenous communities, and anti-oppressive practice in the Canadian context, helping students gain the skills they need to practice social work effectively in a diverse society.With its skill-building pedagogy, including updated Focus on Practice and Practice Exercises boxes and new end-of-chapter exercises in skills-focused chapters, as well as a new Appendix packed with practical exercises, this new edition of Working with People offers students more opportunities towork through real-life examples and experience-based case studies and develop practical strategies to provide feedback to clients, navigate difficult conversations, and help clients manage their emotions. Students will learn about the foundation of the worker-client relationship, the steps involvedin developing discipline-specific communication skills, and the importance of critical reflection in practice.Designed for students studying interviewing and assessment in social work and other helping professions, this text is an invaluable resource for students and professionals seeking to work creatively and critically with others.
Getting Good at Influence, Leadership, and People Skills
Author: Chad Veach
Publisher: Bethany House Publishers
We know leadership isn't exclusive to corner offices and multimillion-dollar budgets--some of the best leaders are the mentors and technicians who are more comfortable behind the scenes. But what if being an effective leader isn't just about having innovative ideas and high levels of productivity? What if becoming a great leader is more about prioritizing self-awareness and people skills than production and performance? Help! I Work with People is not a book about leadership theory, but rather a handbook on how to connect with people and influence them for good. With his signature transparent and relatable storytelling, Chad Veach uses modern research and biblical principles to encourage you to lean into your leadership potential regardless of your level of influence or experience. In short and easily digestible chapters, he addresses the three phases of becoming a quality leader: · learning to lead the hardest person you will ever be in charge of--yourself · recognizing the power of becoming a people person · creating a culture and environment where the team's shared vision can grow People are the most important part of life. Let's learn how to lead as if we like each other.
Wouldn’t you like to achieve better work results, advance your career, navigate the workplace effortlessly, and more easily balance work success with personal well-being? Who doesn’t want the secret recipe for that? While there may not be a single, one size fits all answer, developing a people skills toolkit can put you on the right path. An exploration of the ways in which people skills can be acquired and developed, People Skills at Work discusses new career development tools, the role of professional commitment statements, psychological contracts, and how to work with difficult people. Manage interpersonal relationships in the workplace Improve communications with coworkers and constituencies Work with people of different ages, gender, and backgrounds Handle conflicts with co-workers and clients Shaped by the authors’ experience, the book reflects their professional and personal integration of many different sources of knowledge and experience. The book uses a practical approach to address critical social skills, career advancement and professionalism, and how the different career stages affect key relationships. Each chapter elucidates the development of a specific skill and includes examples, sets benchmarks, and examines the particular skill’s relationship to the other skills presented in the book. Good people skills are no longer on the "nice to have" list; in most work settings they are simply a must. Very few people can escape the reality that their success usually requires having good people skills, too. This book gives you the tools to improve interpersonal relationships, communications, job performance, and interaction with people of different ages, genders, and backgrounds.
A wake up call for young people While there are millions of graduates leaving colleges and universities every year, major statistics show that more than 53 percent of these graduates are either unemployed or underemployed.1 Did you know that the majority of individuals who prosper, excel, and move forward faster in society today are young people who have learned to always increase their value and stand out from the crowd? Have you considered and capitalized on what makes you stand out from the eighty-two million young people in the world today? THE NEW GENERATION OF LEADERSHIP is a must-read for those young people, who want to make the most of their lives, stand out and leapfrog ahead of others in our current world full of unprecedented opportunities and keen global competition. "Where there is no Leadership, the People fall... Proverbs 11:14. Everything rise and fall with leadership. I believe this book can bring out the leader in you. Academic qualification can secure you a job but leadership quality is what set you apart from your peers. Well done David, Loges and Sarah for writing this wonderful book. Let the leaders of tomorrow step forward!"--David Lee, CFP, CA, Independent Financial Advisor "There are many books on leadership out there, but The New Generation of Leadership indeed stands out. Every word in it serves a purpose. David's passion for leadership is palpable all through this well-written book. It doesn't simply dish out theory, but gives practical steps to take if one is to become a leader of influence. The authors sought to convince their readers that leading effectively is indeed possible, and they did! I enjoyed reading this book and will make sure every leader-both young and old-gets the information contained in this great work."--Ike Amadi, Author of Do Something! "An average book gives you things to ponder about. A good book inspires you to act out on those things. A great book challenges you to get out of your seat and live your life from what you have read. This is a great book!" --Andrew Lau, Founder of Leaderonomics Campus
Publisher: Macmillan International Higher Education
Category: Social Science
Whether it's managing people, taking care of others or working collaboratively in a team, so much of what people do in the workplace is dependent on their ability to work effectively with others. Now in its fourth edition People Skills provides an up-to-date guide to the knowledge and skills required for working successfully with people. Written with the accessibility and practical application for which Neil Thompson is renowned, this book is written for people at all levels. Whether you're a social worker, nurse, youth worker, a manager or supervisor, or in any role that involves working with people and their problems, this book will help you to develop your skills and improve your effectiveness. Divided in to three key areas of people skills development: • Part I highlights the importance of personal effectiveness; it draws on the key personal skills that are essential to working with people. This includes time management, stress management, being creative and building resilience. • Part II explores core interaction skills; it begins by looking at the diversity of the people we interact with and goes on to equip readers with core communication skills, including verbal, nonverbal and written. It also addresses complex tasks, such as managing conflict appropriately and successful interviewing. • Part III outlines the skills of intervention; it focuses on looking at what needs to be done and the necessary steps to make it happen. From developing anti-discriminatory practice to decision making and reflective practice, it focuses on problem-solving skills in the workplace. Packed with engaging features, each chapter includes practice focus boxes that help connect theory with real-life practice and exercises that stimulate and challenge the reader.
The Bottom Line on Success Most of us are eager to achieve success in life. But are we really sure what actions yield true, lasting success? Do you KNOW that you're taking steps in the right direction? Success is different for every person. But the principles for the journey don't change. In Success 101, John Maxwell distills success down to its essential components. In this short and easy-to-read volume, he shows you exactly what success looks like. He also offers specific steps you can take and ways you can overcome obstacles that might otherwise keep you from achieving success. Success breeds success—in you, in those closest to you, and in everyone you lead.
Social psychology has much to offer real world problems, especially in industrial and organizational settings. Originally published in 1995, in Social Psychology at Work leading researchers in their respective fields discuss recent findings and their implications for the commercial world of work. All the contributors have been greatly influenced by the late Michael Argyle, to whom this book is dedicated. They examine aspects of the workplace from the perspectives of personality and individual difference, social psychology and organizational psychology. Subjects covered include the effects of age on work, leadership, productivity, how we are socialized for work, stress and anxiety, and the effect of the physical environment on working behaviour. Social Psychology at Work is a rich source book of ideas, research findings and reviews at the interface of pure and applied psychology. It will be important and rewarding reading for all those such as students, consultants and managers and trainers who are interested in psychology at work.
FSpaceRPG is a science fiction roleplaying game in the classic mould. This is an optional module for expanding the mechanics around skills and how they are defined. What you get: This book is a 15 page expansion book suited to the GM wanting to expand the rules around the use of skills.
Publisher: Macmillan International Higher Education
Category: Social Science
This book provides a guide to narrative theory and practice; a form of therapy which views people as the experts on their own lives. Rooted in the ideas of Michael White and David Epston from the famous Dulwich Centre, it offers a rich source of thinking and techniques for counsellors, psychotherapists, social workers and others working in the people professions. Based on the author's teaching, practice and research experience, this book provides a bridge between theory and the basic principles and methods of narrative therapy. The book assists the reader in implementing the key ideas and techniques into everyday practice contexts, with the support of real-life case studies and conversation maps. Uniquely, it covers important subjects such as ethics and values, supervision and self-care.
Using DBT to Regain Control of Your Emotions and Your Life
Author: Sheri Van Dijk
Publisher: New Harbinger Publications
Even if you've just been diagnosed with bipolar disorder, it's likely that you've been living with it for a long time. You've probably already developed your own ways of coping with recurring depression, the consequences of manic episodes, and the constant, uncomfortable feeling that you're at the mercy of your emotions. Some of these methods may work; others might do more harm than good. The Dialectical Behavior Therapy Skills Workbook for Bipolar Disorder will help you integrate your coping skills with a new and effective dialectical behavior therapy (DBT) plan for living well with bipolar disorder. The four DBT skills you'll learn in this workbook-mindfulness, distress tolerance, emotion regulation, and interpersonal effectiveness-will help you manage your emotional ups and downs and minimize the frequency and intensity of depressive and manic episodes. By using this book in conjunction with medication and professional care, you'll soon experience relief from your bipolar symptoms and come to enjoy the calm and confident feeling of being in control. •Learn mindfulness and acceptance skills•Cope with depressive and manic episodes in healthy ways•Manage difficult emotions and impulsive urges•Maintain relationships with friends and family members
"Specifically dedicated to the skills that social workers need to advance community practice, this creative book is long overdue. Grounded in the wisdom and evidence of well-honed interpersonal social work skills...Donna Hardina's new text takes community practice to a higher level than ever before developed in book form; indeed she displays the most thorough understanding of research on community practice that I have read in any community practice text."--Journal of Teaching in Social Work Community organization has been a major component of social work practice since the late 19th century. It requires a diverse set of abilities, interpersonal skills being among the most important. This textbook describes the essential interpersonal skills that social workers need in community practice and helps students cultivate them. Drawing from empirical literature on community social work practice and the authorís own experience working with community organizers, the book focuses on developing the macro-level skills that are especially useful for community organizing. It covers relationship-building, interviewing, recruitment, community assessment, facilitating group decision-making and task planning, creating successful interventions, working with organizations, and program evaluation, along with examples of specific applications. For clarity and ease of use, the author employs a framework drawn from a variety of community practice models, including social action and social planning, transformative/popular education and community development approaches, and multicultural and feminist approaches. The text is linked to the competencies outlined in the Council of Social Work Educationís (2008) Educational Policy and Accreditation Standards (EPAS), as well as ethics and values identified in the National Association of Social Workersí (NASW) Code of Ethics, and the International Federation of Social Workersí statement of ethical principles. Most chapters begin with a quote from a community organizer explaining how interpersonal skills are used in practice, and student exercises conclude each chapter. The text also addresses other important skills such as legislative advocacy, lobbying, and supervision. Key Features: Describes the essential skills social workers need in community practice and how to acquire them Includes examples of specific applications drawn from empirical literature and the authorís experience working with community organizers Grounded in social justice, strengths-based, and human rights perspectives Linked to competencies outlined in EPAS and values identified in the NASW Code of Ethics Based on a variety of community practice models