Lean Six Sigma Service Excellence

A Guide to Green Belt Certification and Bottom Line Improvement

Author: Gerald M. Taylor

Publisher: J. Ross Publishing

ISBN:

Category: Business & Economics

Page: 312

View: 576

Current books on Lean Six Sigma for service ortransactional organizations either require a significanttechnical background, or are rather conceptual in natureand lack the detail of the tools, how to use them, andthe practical skill-building exercises needed to givereaders the ability to actually implement Lean Six Sigmain their ......

Lean Six Sigma - Green Belt Training

Author: Moreno Broccoletti

Publisher: Lulu Press, Inc

ISBN:

Category: Business & Economics

Page:

View: 661

Lean Six Sigma is used in all successful businesses in order to maximize results, reduce wastes and satisfy customers. This training is focused on Lean Six Sigma Tools usage, DMAIC Cycle and Lean applications.

Lean Six Sigma - Yellow Belt Training

Author: Moreno Broccoletti

Publisher: Lulu Press, Inc

ISBN:

Category: Business & Economics

Page:

View: 580

Lean Six Sigma is used in all successful businesses in order to maximize results, reduce wastes and satisfy customers. This is an introductory course in which the basic concepts of the two methods are shown to the reader. It 's the first step for success.

Learn Six Sigma

A Lean Six Sigma Green Belt Training Guide Featuring Example Using SigmaXL

Author: Michael Parker

Publisher:

ISBN:

Category:

Page:

View: 842

A comprehensive Lean Six Sigma Green Belt training guide featuring examples using SigmaXL v.7.

The Certified Six Sigma Master Black Belt Handbook

Author: T. M. Kubiak

Publisher: ASQ Quality Press

ISBN:

Category: Business & Economics

Page: 672

View: 158

This book has been created to reflect the most current thinking among key Six Sigma leaders regarding what should be contained in the ASQ Master Black Belt Body of Knowledge (BoK). For quick reference and ease of use, chapter and section numbering exactly mirrors that of the BoK. The primary audience for this work is the individual who plans to prepare to sit for the Six Sigma Master Black Belt certification examination. Therefore, this book assumes the individual has the necessary educational background and experience in quality and Lean Six Sigma. Concepts are dealt with briefly, but supplemented with practical examples. Theoretical discussion has been avoided unless such a discussion was necessary to communicate a concept. A secondary audience for the handbook is the quality and Six Sigma professional who would like a relevant Lean Six Sigma reference book. With this audience in mind, some material has been expanded beyond what the Body of Knowledge requires. The CD accompanying the print book and at the end of the e-book versions includes a practice problem set covering each part of the book and a simulated examination that has problems distributed among parts according to the scheme published in the Body of Knowledge.

The Certified Six Sigma Green Belt Handbook

Author: Roderick A. Munro

Publisher: ASQ Quality Press

ISBN:

Category: Business & Economics

Page: 480

View: 456

This reference manual is designed to help those interested in passing the American Society for Quality’s (ASQ) certification exam for Six Sigma Green Belts, those who may need to train future green belts, and others who want a handy reference to the appropriate materials needed to conduct successful green belt projects. This latest entry in ASQ's popular series of handbooks explicitly follows the certification's Body of Knowledge and addresses each topic to exactly the level green belts need. From lean and project management to statistics and data analysis, the DMAIC process is explained in a clear and insightful manner. Figures, tables, references, and useful appendices only add to this book's comprehensiveness. The CD-ROM has more than just sample questions! The authors have included dozens of useful files, such as case studies, articles, and blank forms, as well as a hot link to the Web site listed below. Anything except exam questions can be printed out and used in the ASQ certification exam.

Lean Six Sigma Yellow Belt Certification

Author: Robert Valentino

Publisher:

ISBN:

Category:

Page: 89

View: 772

This book is a resource for professionals attending Lean Coach's Lean Six Sigma Yellow Belt Certification Course. It includes content from the one-day workshop and should be used for taking notes. A certified Yellow Belt is a professional who is well versed in the foundational principles and tools of the Lean, Six Sigma, Theory of Constraints, and Scrum methodologies. They are expected to lead limited improvement projects and serve as a contributing team member for more complex improvement projects led by a Certified Green Belt or Certified Black Belt. This course is a prerequisite for advancing into the Green and Black Belt programs. ABOUT LEAN COACH LLC: Have you ever wanted to take your business to the next level, but bottlenecks and other challenges slow you down? Do you need to learn how to improve your problem-solving capabilities, or perhaps need to retain someone to get over a specific hurdle? That's where Lean Coach comes in. Lean Coach provides direct problem solving, as well as coaching and training in problem-solving methods, leveraging Lean, Six Sigma, Theory of Constraints, and Scrum methodologies. With Lean Coach, your company will benefit from the subject matter expertise of a founder who has designed and implemented Amazon's first Lean Six Sigma certification program for fulfillment centers, as well as teams of coaches with extensive experience. Whether your company is in the IT development, manufacturing, distribution, retail, or healthcare industry, Lean Coach can help you increase your speed of delivery, improve quality, lower costs, and minimize waste. To learn more, please visit www.LeanCoach.com or email [email protected]

Six Sigma

A Complete Training and Reference Guide for White Belts, Yellow Belts, Green Belts, and Black Belts: a Complete Step-By-Step Guide

Author: The Council for Six Sigma Certification

Publisher: Council for Six Sigma Certification

ISBN:

Category:

Page:

View: 200

What You Will Learn:Whether you are looking to significantly boost your earnings by becoming Six Sigma Certified or are simply looking learn about the strategies and tools necessary to support quality improvement initiatives, this training manual offers the largest value available.What's Inside:This comprehensive guide was designed with the reader in mind. Other Six Sigma books typically fall into one of two categories. Either the training material is too comprehensive (leaving the reader to feel overwhelmed) or the material is too "watered-down" (leaving the reader without the necessary knowledge to be successful). Our guide strikes the perfect balance by providing as much depth as the reader would like. The material in our training guide is essential broken down into 4 areas. Units 1-2, provide an excellent introduction to Six Sigma and Lean Six Sigma as well as a brief overview of the methodology (ideal for White or Yellow Belt Certification). Units 3-5, covers more advanced Six Sigma concepts in addition to beginner statistics and intermediate statistics, along with helpful guides for computing statistics with software like Excel (ideal for Green Belt Certification). Units 6-8 dive further into advanced concepts and processes within the Six Sigma methodology (ideal for Black Belt Certification). The remaining sections cover Six Sigma within specific industries, such as Six Sigma in Healthcare, Finance, Human Resources (HR), Information Technology (IT), Engineering, Marketing & Sales, Customer Service, Warehouse, Distribution, Manufacturing, Military/Defense, Government, and more.No matter your experience or goal, this comprehensive guide has something for everyone.

Six Sigma for Powerful Improvement

A Green Belt DMAIC Training System with Software Tools and a 25-Lesson Course

Author: Charles T. Carroll

Publisher: CRC Press

ISBN:

Category: Business & Economics

Page: 524

View: 594

Although the Six Sigma Define-Measure-Analyze-Improve-Control (DMAIC) methodology is a widely accepted tool for achieving efficient management of all aspects of operations, there are still many unwarranted concerns about its perceived complexity and implementation costs. Dispelling these myths, Six Sigma for Powerful Improvement: A Green Belt DMAIC Training System with Software Tools and a 25-Lesson Course clarifies the long-accepted statistical and logical processes of Six Sigma and provides you with tools you can use again and again in your own "real world" projects—removing any doubts regarding their simplicity and "doability.". Not only does the book provide you with reasons for using the tools, it reveals the underlying doctrines, formulas, and steps required. Although the tools and techniques presented are specifically associated with the DMAIC philosophy, they are applicable across a wide range of management and improvement scenarios. Explaining Six Sigma processes in language that's easy to understand, the book starts with an overview, followed by specific techniques and procedures. It presents detailed, illustrated lesson segments that include an agenda, roadmap, objectives, and a list of takeaway concepts. It also: Provides seven separate Excel tool templates—each with its own user guide and additional smaller tools Presents completed Excel sample workbooks for each tool to facilitate your comprehension and utilization confidence Includes a CD with a PowerPoint-based DMAIC training course, the aforementioned Excel-based Six Sigma tools and workbooks, and extensive instructor’s notes embedded in each lesson Trained as and employed as a Black Belt and later as a Master Black Belt, the author presents doctrines and procedures with a strong pedigree and history of success. The book uses hundreds of figures and tables to illustrate key concepts and also makes them available in full-color on the accompanying CD. This is also true of the figures in the user guides that document the accompanying tools. For each of the tools, the book includes a completed sample workbook. The PowerPoint and Excel lessons and tools are provided in both 2007 and 97-2003 versions.

8 Steps to Problem Solving - Six Sigma

Author: Mohit Sharma

Publisher: Zorba Books

ISBN:

Category: Business & Economics

Page: 126

View: 394

Mohit Sharma is a Genpact Certified Master Black Belt,│ ASQ Certified Black Belt and Motorolla Certified GB. He brings his wealth of experience into this book and shares information, insights, tips and case studies. 8 Steps to Problem Solving – Six Sigma is targeted at top and middle level management professionals. The objective of this book is to give the readers an overview on how to drive continuous improvement within their organisations. The author says in his introduction, “It is my sincere effort to provide readers real-time scenarios to make the learning process more practical. This is why the examples illustrated in this book are from real-life projects, either executed or mentored by me, in the past 15 years.” 8 Steps to Problem Solving – Six Sigma is a handy book for those who want to enhance their careers and their organisations. The real-life case studies and the solutions to problems organisations face have been succinctly outlined by Mr. Sharma to help readers drive persistent change and enhancement.