Measuring the Success of Leadership Development

A Step-by-Step Guide for Measuring Impact and Calculating ROI

Author: Patricia Pulliam Phillips

Publisher: Association for Talent Development

ISBN:

Category: Business & Economics

Page: 264

View: 304

Evaluate leadership development programs all the way to impact and ROI. Globally, a record amount is being invested in leadership development, more than at any other time in history. And that translates into additional accountability for anyone spearheading a new program. Measuring the Success of Leadership Development offers a proven methodology that will help you step up to the challenge. You’ll learn how to begin the leadership development process with the end in mind and show return on investment to key stakeholders. Renowned ROI experts Jack and Patti Phillips have joined knowledge organization expert Rebecca Ray to support you every step of the way. This essential guide outlines each step of the proven ROI Methodology and explains how to apply it to driving leadership development program performance and evaluating results. Case studies show the methodology in action across seven successful leadership development programs. If you’re leading the charge, it’s crucial that you create and track metrics for your program’s success. In this book you will learn: how to begin the leadership development process with the end in mind what data to collect to show return on investment to key stakeholders best practices in measurement and evaluation strategies.

Measuring the Success of Organization Development

A Step-by-Step Guide for Measuring Impact and Calculating ROI

Author: Patricia Pulliam Phillips

Publisher: American Society for Training and Development

ISBN:

Category: Business & Economics

Page: 216

View: 741

Measuring the Success of Organizational Development: A Step-by-Step Guide for Measuring Impact and Calculating ROI, by Patricia Pulliam Phillips, Lizette Zuniga, and Jack J. Phillips, examines the strategic role of organizational development (OD), explains the reasons for measuring OD efforts, and proposes a framework for measuring effectiveness. Ultimately, OD practitioners will be able to determine how particular OD interventions correlate with business results; determine areas for investments, modifications, and cessation; justify budget allocations; and be more accountable for how money is spent within their organizations. Part I of the book explains the concept of ROI and outlines the steps to ensure accurate measurement of the effects of OD programs. Part II consists of case studies that show “evaluation in action,” providing a conceptual framework and workable suggestions for developing, implementing, and maintaining programs for measuring success in OD programs.

Measuring the Success of Coaching

A Step-By-Step Guide for Measuring Impact and Calculating ROI

Author: Patricia Pulliam Phillips

Publisher: American Society for Training and Development

ISBN:

Category: Business & Economics

Page: 228

View: 550

Measuring the Success of Coaching: A Step-by-Step Guide for Measuring Impact and Calculating ROI provides an approach for objectively measuring success in coaching, allowing you to develop effective and efficient coaching programs and to demonstrate the return on investment of these programs. Part I of Measuring the Success of Coaching explains the concept of return on investment (ROI) in personnel coaching programs and how to measure it accurately. Part II consists of relevant, highly detailed case studies that show “evaluation in action,” demonstrating how actual organisations have implemented coaching programs and effectively measured the ROI of those programs.

Measuring Leadership Development: Quantify Your Program's Impact and ROI on Organizational Performance

Author: Jack Phillips

Publisher: McGraw Hill Professional

ISBN:

Category: Business & Economics

Page: 304

View: 416

Prove the financial value of your programs—so funders can’t say no “Not measuring the impact of leadership development is like dieting without weighing-in. This outstanding book offers a very logical and practical approach to measuring the impact of leadership development.” —Dave Ulrich, Professor, University of Michigan, Ross School of Business, and partner, The RBL Group “This book explains many of the reasons why current leadership development practices miss the mark. A must-read for anyone who wishes to implement a meaningful strategy for developing leaders in their organization.” —Rajeev Peshawaria, Executive Director and CEO, iclif Leadership and Governance Centre “Leadership development is an area we instinctively know we need in organizations, but we struggle with how to link it to results. Patti, Jack, and Rebecca make measurement a clear and simple process.” —Whitney Hischier, Assistant Dean, Center for Executive Education, University of California, Berkeley, Haas School of Business “Measuring Leadership Development is one of the best business road maps I’ve seen in quite some time. These three doctors of philosophy offer the right prescription for ailing corporations in today’s business climate. I highly recommend it as an essential navigational tool in any corporate handbook.” —Marshall Goldsmith, million-selling author of the New York Times bestsellers MOJO and What Got Your Here Won’t Get You There “In addition to synthesizing and integrating various streams of information into something meaningful and compelling, the authors outline the fundamental questions that anyone who truly cares about making a difference should answer and they also provide pragmatic approaches and applications to insure high impact.” —Teresa Roche, Vice President and Chief Learning Officer, Agilent Technologies About the Book: Leadership development is one of the driving forces behind strong organizational performance. However, when executives look to run their organizations leaner, they view it as a luxury. Now, Measuring Leadership Development gives talent managers a full toolkit for presenting their leadership development programs in terms of identifiable business benefits, including—for the first time—an accurate bottom line for return on investment in the program. Jack and Patti Phillips have set the standard for ROI Methodology, and here, with Rebecca Ray, they show you how to measure, in real numbers, the impact a leadership development program has on an organization. This complete package gives you sought-after advice for developing leaders with a conveniently measurable, results-based approach as well as the tools you need to collect, analyze, and report relevant data. With this one-of-a-kind book, you can get up and running fast to: Design, deliver, and sustain a periodic ROI evaluation process Provide executives and stakeholders with the confirmable data they demand in terms they understand Use your evaluation data to drive improvement in your organization Effectively value the ROI of a leadership development program using the same standard ratio accountants use for equipment and buildings Colorful case studies from some of the world’s best-known companies illustrate how to establish best practices and avoid common pitfalls. You will turn to this book again and again for its authoritative, go-to advice and techniques. Take the lead in improving your company’s performance with Measuring Leadership Development.

The Successful Leadership Development Program

How to Build It and How to Keep It Going

Author: Jo-Ann C. Byrne

Publisher: John Wiley & Sons

ISBN:

Category: Business & Economics

Page: 208

View: 708

Praise for The Successful Leadership Development Program "Byrne and Rees share their direct experience to provide a highly practical guide for organizations seeking more self-managed approaches to learning in leadership development programs. It will stimulate and encourage all concerned who ask how they can better align the learning needs of individual leaders with those of their organization." —J. Herman Gilligan, principal, GC International Consulting Group "I have seen the results of the process outlined in this book and have found them to be very powerful and effective. This is a must read and a great guide for anyone responsible for leadership development in an organization." —Marchita Marino, senior vice president, human resources, Wuesthoff Health System, Inc. "Everyone concerned with growing leaders must read this book. The mapping out of a set of practices for leadership development is the most results-oriented that I have read about in decades. Every possible detail is addressed." —Robert C. Preziosi, director, Leadership Impact Lab, Nova Southeastern University "This is a unique book essential to any leader or potential leader responsible for bottom-line performance. An experienced based how-to book, the reader will learn how to prepare, obtain approval, and implement a program that will develop leaders and thereby improve and maintain financial performance." —Allen C. Minor, financial consultant; and adjunct professor, department of health administration and human resources, University of Scranton

HR Focus

Author:

Publisher:

ISBN:

Category: Personnel management

Page:

View: 897

The Pfeiffer Book of Successful Leadership Development Tools

Author: Jack Gordon

Publisher: John Wiley & Sons

ISBN:

Category: Business & Economics

Page: 464

View: 692

The Pfeiffer Book of Successful Leadership Development Tools is organized into three sections: Presentations and Discussions (articles); Experiential Learning Activities; and Inventories, Questionnaires, and Surveys. These selections represent the all–time best the Pfeiffer Annuals and Handbooks have to offer on the topic. The Pfeiffer Book of Successful Leadership Development Tools · Includes an overview of management theorists who have shaped modern thought about organizations and leadership · Contains complete, ready–made training exercises designed to meet a variety of needs for different audiences · Offers inventories that include questionnaires and instruments that help people clarify their own beliefs about leadership

Measuring ROI in Learning and Development

Case Studies from Global Organizations

Author: Jack J. Phillips

Publisher: American Society for Training and Development

ISBN:

Category: Business & Economics

Page: 416

View: 826

How do you accurately and effectively measure return on investment (ROI) in training and performance improvement?

Measuring ROI in Learning and Development, a new volume with a focus on the international arena and including a selection of case studies, provides detailed information on how to create, develop, and sustain a comprehensive ROI evaluation system. A focus on accountability in measuring ROI in learning and performance improvement programs has produced a book filled with functional, pragmatic suggestions and examples that can be implemented in the real world.

ASTD Handbook for Measuring and Evaluating Training

Author: Patricia Pulliam Phillips

Publisher: American Society for Training and Development

ISBN:

Category: Business & Economics

Page: 496

View: 181

Learning professionals have a love-hate relationship with measurement and evaluation. On one hand, most people agree that evaluation and the evolving results can represent important information. On the other hand, the act of evaluation seems daunting and beyond their interest in learning and development. But there is no arguing that the call for accountability of resource expenditures is louder than ever. To support learning professionals as they answer this call, ASTD is launching a new handbook, Handbook of Measuring and Evaluating Training. This new book addresses the mechanics of evaluation from the perspective of a variety of contributors. It addresses content relevant to the four phases of measurement and evaluation: planning, data collection, data analysis, and reporting. In addition, chapters are included that support implementation of your measurement practice. Each chapter is written to achieve at least three learning objectives. A knowledge check is included at the end of each chapter to ensure readers gain at least one new insight.

Measuring for Success

What CEOs Really Think about Learning Investments

Author: Jack J. Phillips

Publisher: American Society for Training and Development

ISBN:

Category: Business & Economics

Page: 296

View: 117

Measuring What Matters reveals what learning metrics have business meaning to CEO's and other top tier leaders' in some of the most recognizable companies in the world including Walgreens, Microsoft, Dell, Federal Express.

Christian Chaos

Revolutionizing the Congregation

Author: Thomas G. Bandy

Publisher:

ISBN:

Category: Religion

Page: 335

View: 292

"Thomas Bandy continues his exploration of congregational life by arguing that the organization of a congregation - its boards and committees - constitutes a crucial ingredient in its vitality and mission. The way in which a church is organized will make all the difference in whether it becomes what Bandy has named elsewhere a thriving church system or a declining one. The book concludes with a compelling call for "turning the laity loose" through cell group ministry, unleashing the Spirit-driven Christian chaos by which a congregation can thrive in the challenging days ahead."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved

Measuring the Success of Learning Through Technology

A Step-by-Step Guide for Measuring Impact and Calculating ROI on E-Learning, Blended Learning, and Mobile Learning

Author: Tamar Elkeles

Publisher: American Society for Training and Development

ISBN:

Category: Business & Economics

Page: 232

View: 524

Learn to measure the results of your technology-based learning programs with this step-by-step guide. Few would dispute the convenience, cost, and efficiency of learning through technology. Whether e-learning, blended learning, or mobile learning, it’s usually just in time, just enough, and just for the user. The challenge with e-learning lies in proving its value and showing the results. The cost savings and the outcome of the learning program must be considered to determine the true value of these programs. Renowned ROI experts Jack and Patti Phillips have joined with Tamar Elkeles, the chief learning officer for Qualcomm, to provide this guide for measuring the success of e-learning programs. By following the steps prescribed in this book, designers and developers can significantly affect the success of e-learning at the application and impact levels, ultimately making the ROI easy to develop. Part I of the book outlines the steps that make up the logical approach to evaluation using the ROI Methodology. Part II describes how the methodology has been applied in real-life case studies. These studies represent a variety of industries and applications and are written by experienced professionals in the field of learning and development.

Linkage Inc's Best Practices in Leadership Development Handbook

Case Studies, Instruments, Training

Author: Linkage Inc.

Publisher: John Wiley & Sons

ISBN:

Category: Business & Economics

Page: 480

View: 404

Leadership development is a planned effort that enhances the learner's capacity to lead people. Building on the success of the first edition, Linkage conducted a study of over 300 top organizations and their needs in organizational change and leadership development that identifies approaches to leadership development that have proven to be successful. The work offers practical "how-to" instructions developing leaders and engaging in leadership development. It provides current in-depth models, assessments, tools, and other instruments that can be used for immediate application within a variety of organizations.

Entrepreneurship, 1999-2000

Author: Robert W. Price

Publisher: McGraw-Hill College

ISBN:

Category: Business & Economics

Page: 240

View: 353

Evaluating the Impact of Leadership Development

A Professional Guide

Author: Jennifer Martineau

Publisher: Center for Creative Leadership

ISBN:

Category: Business & Economics

Page: 108

View: 407

Approaching issues from an evaluative perspective enables leadership development professionals to consider multiple perspectives and draw lessons as a natural part of the way work is done.