Person-to-Person Skills, Guidelines, and Techniques Every Manager Needs to Guide, Direct, and Motivate the Team
Author: Phillip L. Hunsaker
Publisher: Simon and Schuster
Category: Business & Economics
A fully revised and updated edition of the management classic which offers updates on crucial guidelines and techniques for developing the interpersonal skills necessary to improve relations with employees, assessing and improving current working situations, understanding the differences between people, and numerous other methods for creating a positive work environment and increasing productivity and profitability. In addition, the eight new chapters reflect the latest developments in the field including Planning and Goal Setting, Developing Ethical Guideposts, Valuing Diversity and Promoting Change. Management is an ever-expanding area of study, and every business school professor, executive, and aspiring manager should read this essential guide to creating a friendly and productive working atmosphere.
Managing people is fraught with challenges- even if you are a seasoned manager. Here's how to handle them. If you read nothing else on managing people, read these articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you maximize your employee's performance.This book will inspire you to: tailor your management styles to fit your people; motivate with more responsibility, not more money; support first-time managers; build trust by soliciting input; teach smart people how to learn from failure; build high-performing teams; and manage your boss. -- from Back Cover
'A very valuable resource for busy leaders to dip in and out of as time allows.' - Dr Mark Pegg, Chief Executive, Leadership Foundation for Higher Education 'Clear and concise with great anecdotes and oozing with experience.' -Dr K. D. Akabusi, MBE, MA, FPSA, Executive Director, The Akabusi Company Coaching, motivating, team building and influencing are all essential tools for getting the most out of the people around you. Commonly described as ‘soft skills’, there’s nothing soft about the impact they will have on your business performance. This book is your toolkit for managing yourself, facilitating team performance and surviving and thriving in times of change. Step up your management skills now to get the business results you need.
Publisher: Macmillan International Higher Education
This new and engaging core textbook offers a unique line manager perspective that presents students with HRM topics and issues that they will be confronted with once they enter the world of work in a managerial role. It is a concise text that focuses on providing students with all they need to know to equip them with a comprehensive understanding of the role the (non-HR) manager plays in the day-to-day running of an organization. The author’s deep understanding and wide-ranging knowledge of the subject matter means that the text is firmly founded on the latest research, while the case studies, topical and international examples, and experiential exercises that form a fundamental part of the book ensure that theory is always clearly applied to real-world practice.This text is an essential companion for MBA and postgraduate students who are studying modules on Human Resource Management or Managing People but who are non-HRM specialists and do not require the exhaustive detail found in other HRM texts. It is also suited for use alongside upper-level undergraduate modules on these topics on mainstream business degrees.
With so many organisations using projects to implement change, and easy-to-use computer packages greatly reducing the mechanistic aspects of project planning, project managers now require more highly developed leadership skills than even before. Managing Projects, Managing People draws on theoretical aspects of managing and mitigating risks, motivational and leadership theory and excellent communication to provide the reader with the skills required for project management in today's business environment. In addition to the theoretical foundations, attention is given to PRINCE (Projects IN Controlled Environments) that supports and frames the application of projects to ensure conformance, compliance, adequate reporting procedures, due diligence and communication to all stakeholders. Managing Projects, Managing People takes a nontraditional approach to project management and is designed to facilitate the reader's understanding of the principles of managing a project. The book addresses most types of project, but particular emphasis is given to the non-manufacturing sector and, especially, the services sector. Chapters contain examples and relevant case studies to further demonstrate and support the foundations and skills addressed throughout. For academics prescribing this text, a comprehensive instructor's manual and power point presentations are provided on CD.
Publisher: Macmillan International Higher Education
Category: Business & Economics
Skills of Management and Leadership is a concise introductory text focusing on the core skills of managing people in organisations. With a strong emphasis on people management, it addresses the needs of those in managerial and leadership roles, and identifies the skills needed to handle the growing range of managerial responsibilities such as prioritization, delegation, disciplinary and performance handling, and negotiation. Packed with real-life examples of management in practice, this text explores the key original concepts of the managerial escalator, the hybrid manager and the managerial gap. Key benefits: • Clearly and accessibly written • Lively case studies reveal the reality of management today • Filled with engaging learning features such as end of chapter questions and appendices to help readers with self-development This is the ideal introductory text for undergraduate and postgraduate management students.
The practical guide that gives you the skills to succeed at managing people DK's Essential Managers series contains the know-how you need to be a more effective manager and hone your management style. Find out how to improve your people management skills by learning how to motivate staff, improve performance and create positive relationships. You'll learn to build confidence, communicate clearly and establish trust. In a slim, portable format Essential Managers gives you a practical 'how-to' approach with step-by-step instructions, tips, checklists and 'ask yourself' features showing you how to focus your energy, manage change and make an impact. If you are keen to brush up on or enhance your management skills, this is the guide for you.
This work is a practical guide to people management for line managers in Higher Education. It guides readers through the employment cycle, from recruitment to parting company, addressing en route those issues that cause line managers to lose most sleep.
This is a book about being a successful manager in the complex hospitality industry. Approaching the subject in the context of personal development, it offers future managers essential knowledge and insight into the opportunities, the constraints, the problems and the solutions that face management at any level in the industry. Structured in six parts, this comprehensive volume is not merely concerned with the social and psychological aspects of people management, but also with the economics of labour, including: labour costs, utilisation, labour market behaviour and pay. These aspects are conjoined in the book with the skills of people management to reflect the dynamics of real-life practice. Combining theory and practice, Managing People in the Hospitality Industry offers a concise portrait of the industry at work and is essential reading for the hospitality managers of tomorrow.
Managing People and Organizations in Changing Contexts addresses the contemporary problems faced by managers in dealing with people, organizations and managing change in a theoretically-informed and practical way. This textbook is a contemporary and relevant alternative to the standard works that cover material on Organization Behaviour and Human Resource Management because it approaches people management from the perspective of managers and aspiring managers. The book has an international orientation and many of the cases and examples in the book reflect this. It addresses the problems that managers face in managing people in old and new economy organisations and is interdisciplinary in its approach, including contributions from management, organisational behaviour, HRM, strategy, marketing and reputation management, and technology. This text meets the requirements of managers, leaders and students in managing people in contemporary and changing contexts. Managing People and Organizations in Changing Contexts offers: * a contemporary and relevant edge with an original structure * awareness of international and current trends and up-to-the-minute detail. * cases based on original research and consulting experience * new material on the role of management and leadership, technology and reputation management, and covers much of the material for CIPD’s core management standards * material that has been tested with managers and students in Europe, the USA and Asia * a website on
Are you a good boss--or a great one? Get more of the management ideas you want, from the authors you trust, with HBR's 10 Must Reads on Managing People (Vol. 2). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you master the innumerable challenges of being a manager. With insights from leading experts including Marcus Buckingham, Michael D. Watkins, and Linda Hill, this book will inspire you to: Draw out your employees' signature strengths Support a culture of honesty and civility Cultivate better communication and deeper trust among global teams Give feedback that will help your people excel Hire, reward, and tolerate only fully formed adults Motivate your employees through small wins Foster collaboration and break down silos across your company This collection of articles includes "Are You a Good Boss--or a Great One?," by Linda A. Hill and Kent Lineback; "Let Your Workers Rebel," by Francesca Gino; "The Feedback Fallacy," by Marcus Buckingham and Ashley Goodall; "The Power of Small Wins," by Teresa M. Amabile and Steven J. Kramer; "The Price of Incivility," by Christine Porath and Christine Pearson; "What Most People Get Wrong About Men and Women," by Catherine H. Tinsley and Robin J. Ely; "How Netflix Reinvented HR," by Patty McCord; "Leading the Team You Inherit," by Michael D. Watkins; "The Overcommitted Organization," by Mark Mortensen and Heidi K. Gardner; "Global Teams That Work," by Tsedal Neeley; "Creating the Best Workplace on Earth," by Rob Goffee and Gareth Jones.
The book provides a comprehensive look at emerging technological trends in the workplace. Technological issues and trends are compiled from different venues and explored from management, HR, ethical, and organizational behavior viewpoints.
As part of the CIPD Revision Guides series, these revision guides are designed to aid CIPD students in preparing for their examinations. Based on the experience and skills of the CIPD Examiners, these guides provide comprehensive and relevant information and invaluable advice for students in the lead up to their CIPD examinations. There are opportunities to practise exam technique, assess knowledge levels and benefit from handy tips on improving exam performance.
Effective organisations are increasingly realising that, of the varied factors that contribute to performance, the human element is clearly the most critical. Managing people is all about synchronising the human factors with an organisations overall strategy so that it gives an edge in the competitive world. This book provides all about HR management -- planning, developing, hiring, retaining, apprising and compensating.
This updated and exciting fourth edition of Managing People: A Practical Guide for Front-Line Managers addresses the growing needs of front-line managers who are not themselves specialists in personnel management but whose roles require them to have these skills. A growing trend over the last two decades has given these managers an increasing amount of responsibility of direct line management, which can be extremely challenging especially if the correct training is not given. This book examines how the different parts of managing people fit together, whilst acknowledging that different contexts require different approaches and recognizing ongoing organizational, environmental and legal changes that affect the employment framework. It recognizes the rapidly changing context in which modern front-line managers have to operate and acknowledges the increasing expectations of good leadership as a necessity. However, the book also emphasizes the need for front-line managers to understand themselves, their own management styles and attitudes, together with the importance of empathy in appreciating the perspectives of the staff that work under them. Managing People: A Practical Guide for Front-Line Managers is designed for both new managers and for NVQ/SVQ Level 4 students. It is also appropriate for the first stages of Foundation Degrees and for HND courses combining academic study with workplace learning.
'Managing People' addresses the perspective of the individual manager whose role includes the management of people, as well as issues concerning the organization as a whole. The theme of the book is about responding to organizational and environmental change and the people skills that will be required for this in the twenty-first century. A system model of how the different parts of HR fit together is included, with the acknowledgement that different contexts require different approaches, and the role of the individual manager is considered within them. The stakeholder perspective is examined as it affects the management of people, and links human resource management policy and practice to financial results. This new edition also reflects the modern move towards performance management as an organizational business strategy. The role of leadership at all levels of the organization is also emphasized. There is a new chapter on managing challenging situations, such as the management of diversity, power, stress, and conflict, as well as the handling of grievances and discipline. Another new chapter pulls together the increasingly important aspects of the legal regulation of behaviour at work, and stresses the move from collective relationships to individual rights in the workplace. This text is suitable for use on the Chartered Management Institute Diploma level modules on recruitment and selection, managing performance, and developing teams and individuals. It is also to be used for NVQ courses in HRM at levels 4 and 5 and is valuable for HR Professionals and line managers.
Performance is the key to business success. As a manager, that is what you are paid to achieve - targeted outcomes (performance) from your team by using all available resources. Performance management is the most effective and efficient way to address your human resources and productivity issues.Managing Performance, Managing People is a practical, jargon-free reference guide for all managers and supervisors. It explains the reasons behind the high and low performance levels of your people, and helps you manage the key factors that affect these performance levels, such as: role claritycompetencevaluesenvironmentpreference fitrewards and feedbackPresented in a clear and easy-to-understand 'performance model', these key performance factors are the focus of this timely book. Managing more effectively is about all Managing Performance, Managing People.
Managing People in Sport Organizations provides a comprehensive overview of the theory and practice of managing people within a strategic framework. This revised and updated second edition examines a range of strategic human resource management approaches that can be used by sport organizations to respond to contemporary challenges and to develop a sustainable performance culture. Drawing on well-established conceptual frameworks and current empirical research, the book systematically covers every key area of HRM theory and practice, including: recruitment training and development performance management and appraisal motivation and reward organizational culture employee relations diversity managing change This new edition also includes expanded coverage of social media, volunteers, and individuals within organizations, and is supported with a new companion website carrying additional resources for students and instructors, including PowerPoint slides, exam questions and useful web links. No other book offers such an up-to-date introduction to core concepts and key professional skills in HRM in sport, and therefore Managing People in Sport Organizations is essential reading for any sport management student or any HR professional working in sport.
A top team needs top players, but successful managers also know how to get the best possible performance out of every member of their team, whatever their personality or skill set. To build a high performance team you need to know your team members individually and be able to motivate them to work together to deliver the results you need. This book will teach you the key skills you need to create, develop and manage a high performance team and, at the same time, accelerate your career development.