Defines information policies and their benefits. Explains how to set about developing a policy, based on an 'information audit'. Looks at the role of information professionals in developing and managing information policies.
This book focuses on Information Systems project management specifically the method to implement software development projects. There are several methods available today to manage a software project, the decision to adopt a particular method is dependent upon several factors which include cost, schedule, and customer requirements. The method to manage software development projects using the SDLC model comprised of six phases that include system initiation, system requirements, system design, system construction, system acceptance, and system implementation. Buy this book to help you in managing information systems projects from ground zero using a structured methodology. Your level of confidence to take on any software development projects will increase using this book as your primary source of reference.
This book gathers together, in a new way, established and contemporary thinking about how to get the best out of information technology and information systems investments. Working managers who are beset by the complexities of information management in the age of Big Data and the Social Web, and students who are trying to make sense of information management in a chaotic world that is more and more driven by the Internet, will all benefit from this new treatment of a long-standing and problematic domain. Importantly, the book reveals and clarifies the dependencies that exist between the inner world of information technology and the outer world of people and organisations at work. The book differs from other books in its reflective approach. It avoids lengthy, descriptive, and prescriptive dogma. Rather, it provides tools for thinking about information management and it identifies strategic and tactical options at six levels: from the simple consideration of information technology and information systems, right through to issues of organisational performance and business strategy. At the heart of the matter are two critical and tightly connected issues: the ways that we conceive and manage an organisation’s processes, and the ways that we conceive and manage the information that an organisation needs to sustain those processes. The six-level framework that achieves this clarity is the “Information Management Body of Knowledge” (familiarly known as the “IMBOK”). This easy-to-understand and easy-to-remember framework has been found to be extremely useful in business, in government, in civil society and in education. Throughout the book, selected research papers are identified and summarised. There are also summary chapters from three different operational perspectives: performance and competency assessment using the IMBOK, undertaking research into related issues, and a review of parallel expert thinking. This book stands as a reference point and resource for all those who need to straddle the disparate worlds of “information technology” and “business”. It provides firm pedagogical foundations for courses dealing with business management in the information age, and it provides a sound reference framework for researchers who need to position research projects related to information technology and information systems in a wider context. For busy managers, who simply wish to identify, understand and successfully manage information technology-related opportunities, it provides an ideal arrangement of ideas and tools that will help them.
Information is the organisation's strategic resource, yet much of the information that an organisation recieves, is nuance and innuendo; more of a potential that a prescription for action. This book will help you gain an understanding of how an organisation may manage its information processes more effectively in order to increase its capacity to learn and adapt.
This new edition of Managing Information Services has been significantly revised and restructured to reflect the need for libraries and information services to manage the transformation necessary to become more relevant to the knowledge age's dynamic, customer-centred environment. It reflects the move from managing physical assets to exploiting knowledge, technology and innovation; new models of learning; global, mobile communication and new delivery mechanisms with a focus on relationships. Introductory sections on management and strategic influences emphasise the importance of knowledge management skills, teamworking, corporate responsibility and customer satisfaction as a driver for change. A new section on corporate governance has been added that includes managing different forms of capital, and there is expanded coverage of investment, security, risk management and business continuity. Maintaining a competitive advantage through service quality and multiple delivery channels is another theme found throughout the book. comprehensive and yet sufficiently detailed reference on the key management subjects for information service managers.
More and more businesses have become critically dependent on their information systems. This implies that such systems should be designed, developed and managed with great care. Strategic vision, a global architecture and proper governance are becoming the basic ingredients for the successful deployment and operation of suitable information systems in businesses. The role of the information expert is thereby gradually shifting from a technological expert to an expert in business processes, a solutions architect and an IT service delivery manager. In this book, the techniques, methodologies and activities concerned with business information management are brought together in an overall framework. This framework not only includes the strategy, the architecture and the design of information systems, but also the management of the operational IT systems and the IT governance at the corporate level. By using this framework, business information management becomes a competence instead of an art: IT managers do not have to improvise to manage their IT but should use the framework to organize their IT management in a structured and sound way. This book gives an overview of the phases in the life cycle of an IT system and of the techniques and methodologies used during each phase. It describes IT strategy development and the architecture and development of business information systems. In addition, several aspects of IT management are discussed, including governance with CobiT and operational management with ITIL. Finally, a number of economic aspects of IT are discussed, such as the evaluation of the costs and the benefits of IT and the charge-out of the operational IT systems cost.
Strategies for Gaining a Competitive Advantage with Data
Author: William McKnight
Information Management: Gaining a Competitive Advantage with Data is about making smart decisions to make the most of company information. Expert author William McKnight develops the value proposition for information in the enterprise and succinctly outlines the numerous forms of data storage. Information Management will enlighten you, challenge your preconceived notions, and help activate information in the enterprise. Get the big picture on managing data so that your team can make smart decisions by understanding how everything from workload allocation to data stores fits together. The practical, hands-on guidance in this book includes: Part 1: The importance of information management and analytics to business, and how data warehouses are used Part 2: The technologies and data that advance an organization, and extend data warehouses and related functionality Part 3: Big Data and NoSQL, and how technologies like Hadoop enable management of new forms of data Part 4: Pulls it all together, while addressing topics of agile development, modern business intelligence, and organizational change management Read the book cover-to-cover, or keep it within reach for a quick and useful resource. Either way, this book will enable you to master all of the possibilities for data or the broadest view across the enterprise. Balances business and technology, with non-product-specific technical detail Shows how to leverage data to deliver ROI for a business Engaging and approachable, with practical advice on the pros and cons of each domain, so that you learn how information fits together into a complete architecture Provides a path for the data warehouse professional into the new normal of heterogeneity, including NoSQL solutions
Managing & Using Information Systems: A Strategic Approach provides a solid knowledgebase of basic concepts to help readers become informed, competent participants in Information Systems (IS) decisions. Written for MBA students and general business managers alike, the text explains the fundamental principles and practices required to use and manage information, and illustrates how information systems can create, or obstruct, opportunities within various organizations. This revised and updated seventh edition discusses the business and design processes relevant to IS, and presents a basic framework to connect business strategy, IS strategy, and organizational strategy. Readers are guided through each essential aspect of information Systems, including information architecture and infrastructure, IT security, the business of Information Technology, IS sourcing, project management, business analytics, and relevant IS governance and ethical issues. Detailed chapters contain mini cases, full-length case studies, discussion topics, review questions, supplemental reading links, and a set of managerial concerns related to the topic.
Information and how we manage, process and govern it is becoming increasingly important as organizations ride the wave of the big data revolution. Ethical Data and Information Management offers a practical guide for people in organizations who are tasked with implementing information management projects. It sets out, in a clear and structured way, the fundamentals of ethics, and provides practical and pragmatic methods for organizations to embed ethical principles and practices into their management and governance of information. Written by global experts in the field, Ethical Data and Information Management is an important book addressing a topic high on the information management agenda. Key coverage includes how to build ethical checks and balances into data governance decision making; using quality management methods to assess and evaluate the ethical nature of processing during design; change methods to communicate ethical values; how to avoid common problems that affect ethical action; and how to make the business case for ethical behaviours.
"Modern capitalism is totally dependent on high standards of governance"--George Fox, previously Director General of The Institute of Directors New legislation has serious implications for your company, your reporting and the design of your IT systems Corporate fraud, illegal use of resources, sexual and racial harassment all increasingly occur in the digital domain. Directors face potentially huge fines and in some cases imprisonment for breach of the law. Are you aware of the sections of the Companies (Audit, Investigations and Community Enterprise) Act, 2004 affecting IT Governance? They came into effect in April 2005. Do you know what their implications are for your business? Good IT governance is central to good organisational governance. You cannot control what you can't measure. This specially commissioned report sets out: What the latest legislation says and what it means Its impact on the organization as a whole and on the IT group specifically How to implement an effective IT governance initiative in your company 7 key benefits you gain through effective IT governance: your information systems provide a true picture of the business you avoid the risk of stringent penalties you identify and manage IT-related risk efficiently your automated systems contribute effectively to your business goals you have an accurate picture of what is stored on your servers you know what your IT staff actually do, and above all you ensure transparency and avoid a corporate horror-story in your company This report is intended for: Board-level directors responsible for organisational governance and therefore good governance of automated systems. IT managers responsible for ensuring that the organisation's governance policies are effectively implemented. IT practitioners who want to assess the impact of an increased emphasis on corporate governance in their working life. Auditors keen to get to grips with IT governance issues.
There are two different, interdependent components of IT that are important to a CIO: strategy, which is long-term; and tactical and operational concerns, which are short-term. Based on this distinction and its repercussions, this book clearly separates strategy from day-to-day operations and projects from operations – the two most important functions of a CIO. It starts by discussing the ideal organization of an IT department and the rationale behind it, and then goes on to debate the most pressing need – managing operations. It also explains some best industry standards and their practical implementation, and discusses project management, again highlighting the differences between the methodologies used in projects and those used in operations. A special chapter is devoted to the cutover of projects into operations, a critical aspect seldom discussed in detail. Other chapters touch on the management of IT portfolios, project governance, as well as agile project methodology, how it differs from the waterfall methodology, and when it is convenient to apply each. Taking the fundamental principles of IT service management and best practices in project management, the book offers a single, seamless reference for IT managers and professionals. It is highly practical, explaining how to apply these principles based on the author’s extensive experience in industry.
This Book helps students to master use and manage information technologies to revitalize business processes, develop new products and services, improve decision making, and achieve competitive advantage. Presenting fundamentals of Information Systems through a managerial perspective, explaining how technologies such as databases, networks and systems development are being used by corporate enterprises to improve performance. The revised 11th edition is specially designed with up-to-date coverage of emerging technologies and essential role of internet technologies in providing a platform for business, commerce, and collaboration processes among all business stakeholders. It is packed with real-world cases, in-depth examples, emerging technologies like AI, Cloud Computing, Business Analytics, IoT, etc., illustrating how businesses and organizations employ concepts to gain competitive advantage. Salient Features: - Exclusive Real-world Cases and Examples from businesses and organizations such as Flipkart, Bajaj Finance, HDFC Bank, Mobile Banking, NIIT, UTI Mutual Funds, Zapak, MDH, etc. - Four-area Information Systems Framework: Foundation Concepts, Business Applications, Information Technology Infrastructure and Development & Security Challenges - Special emphasis on critical issues around information systems like data security, privacy and ethical use of information - Special emphasis on the strategic role of Information Systems in e-Governance and its importance regarding Cyber Security
Written for managers of community groups and non-goverment organizations in the North and South, this book aims to describe how to think critically about what kinds of information they, their organizations, their staff and their project partners need. It then explains how to respond practically to the outcomes. It discusses how to assess information, manage and communicate it in the most effective and equitable way. The approach it describes is illustrated with case-studies from Oxfam's experience and other sources. Some simple, practical tools and exercises are offered, to help managers relate their ideas in the book to their own situations. This book includes an examination of gender and class issues.
Strategic Information Management In Hospitals: An Introduction To Hospital Information Systems is a definitive volume written by four authoritative voices in medical informatics. Illustrating the importance of hospital information management in delivering high quality health care at the lowest possible cost, this book provides the essential resources needed by the medical informatics specialist to understand and successfully manage the complex nature of hospital information systems. Author of the book's Foreword, Reed M. Gardner, PhD, Professor and Chair, Department of Medical Informatics, University of Utah and LDS Hospital, Salt Lake City, Utah, applauds the text's focus on the underlying administrative systems that are in place in hospitals throughout the world. He writes, "These administrative systems are fundamental to the development and implementation of the even more challenging systems that acquire, process, and manage the patient's clinical information. Hospital information systems provide a major part of the information needed by those paying for health care." Chapter highlights include: significance of information processing in hospitals; information systems and their components; health information systems; architectures of hospital information systems; and organizational structures for information management.
How to Manage Information is the first authoritative discussion of the techniques and evaluative procedures necessary for the successful development of an efficient information management system--or the improvement of an existing one. The entire process is presented in seven chapters, each one covering a step in the process of selecting and implementing a system, and the monitoring of a system's ability to meet its requirements. In addition, the book is packed with illustrative figures, from organizational and budget charts to sample inventory and systems requirements tables.
Written from a business rather than a technical perspective, this practical guide offers valuable advice to information officers trying to stay abreast of the changes in their field. Fried takes a close, hard look at the latest trends in the fast changing world of information systems, and lays out strategies used by many multinational corporations to solve their problems.
Managing Information Technology in the E-business Enterprise
Author: James A. O'Brien
This book is a comprehensive, E-Engineered revision that integrates E-Business and E-Commerce into every chapter and every case making it the most current and up-to-date MIS text in the market. Managing IT in the E-Business Enterprise, 5E contains 14 chapters (down from 15 chapters and 2 appendixes in 4E) with more case studies and theory throughout, making it most appropriate for upper-level (junior/senior or graduate) business students who are or will become managers, entrepreneurs and business professionals in E-Business enterprises. By including a multitude of real world cases, in-text examples and exercises, organizing chapters into a simple five-area framework, and integrating E-Business concepts into all chapters, the text will help business students learn how to use and manage IT to conduct E-Commerce, improve decision making, and gain competitive advantage in the fast-changing real world of global business.
The computer as an organizational information systems; introducing to the computer-based information systems; using information technology for competitive advantage; sensormatic, the security source worldwide; current focus in information system use; computer use in an international marketplace; the role of information in product and service quality; ethical implications of information technology; international computing at sensormatic; systems theory and methodologies; the general systems model of the firm; the systems approach; systems life cycle methodologies; project management at sensormatic; the computer as a problem-solving tool; fundamentals of computer processing; the database and database management systems; data communications; data communications at sensormatic; the computer-based information systems; the accounting information systems; the management information system; decision support systems; office automation; expert systems; five categories of systems at sensormatic; organizational information systems; executive information systems; marketing information systems; manufacturing information systems; financial information systems; human resource information systems; organizational information systems at sensormatic; information as a managed resource; managing information resources; information management at sensormatic; technical modules; index.
Increase Your Company's Competitiveness and Efficiency by Using Information as a Strategic Tool
Author: Ernst & Young LLP
Publisher: John Wiley & Sons
Category: Business & Economics
Part III of Managing Information Strategically considers the management of information to integrate strategy design and execution - and to support strategic performance measurement. It examines the role of information-based management processes and systems in keeping an organization's operations aligned with its strategic goals. In this final section, McGee and Prusak also discuss the value of systematic learning within an organization. Ongoing learning, they state, is the engine that empowers an organization to adapt to a dynamic environment with new and more relevant strategies. The authors show how information and information technology can be used to stimulate both individual and organizational learning within an organization and allow it to maintain agility in a world whose only constant is change.
This book presents a series of techniques, practices and processes to help project managers and project staff to manage information in a systematic way that will help improve the project interventions. It is through information management that we can improve decision making process, learn and create new knowledge. Knowledge derives from information, as information derives from data. Information becomes knowledge when people do the work and realize an action that generates experiences. The creation of valuable knowledge depends on the adoption of a holistic approach to information management; an approach that takes into consideration organizational culture and politics, information economics and processes, information standards and policies, information strategies and governance. All this translates to an information ecosystem that puts people at the centre and technology as an enabler. Managing a project information system has to do more with managing human behaviours than managing technology.