Social care workers in residential or domiciliary settings need to be able to communicate effectively in order to carry out their work. Supporting people with a variety of difficulties including hearing loss, impaired speech, visual impairment, dementia and physical and learning disabilities requires a range of communication skills, such as listening, sign language, writing notes, and using body language, touch and stimulation. This workbook will provide workers with the ability to enable adults with limited or no verbal communication skills to make decisions, and to express their views in their preferred method of communication. Effective Communication includes practical guidance on using communication tools, such as computers, staff photo rota boards and pictorial menu boards, and use of photographs as visual reminders. The workbook meets the requirements of care standards and also refers to the importance of recording and reporting, and dealing with sensitive and complex issues, such as breaking the news of a family bereavement, or communicating with a person who has been abused. Designed to meet the requirements of Health and Social Care (Adults) NVQ Level 3, Unit 31, this workbook is also a valuable source of guidance for any social care worker wanting to improve communication with the people they support.
Strong communication skills are arguably the most important attribute a manager can possess. Many managers believe they have already mastered the four basic communication skills – speaking, listening, writing and reading – but many simply go through the motions. In Effective Communication John Adair, Britain’s foremost expert on leadership training, will tell you everything you need to know to enable you to: Use words to their maximum effectiveness in order to persuade and really be heard Train yourself to hear what other people are actually saying Construct your correspondence and presentations to get across what you want to say in the clearest manner Improve your assimilation and understanding of the thousands of words you have to read every day Including helpful advice on interviews, appraisals, giving and receiving criticism, conducting and participating in meetings, the use of visual aids, communication between departments and much more, this is the ultimate tool for improving your communication skills and helping you become a better manager.
With a focus on outcomes-based education, this business communication manual caters to the needs of students of business communication at universities, technikons, and private colleges with updated information on writing e-mail messages and using the Internet. Adopting the premise that poor communication can cost an organization business and competitive status in the marketplace, this text focuses on refining and clarifying the products of communication within the company and with the public. Particular focus is paid to interpersonal conversation in small groups, formal meetings, and interviews; written clarity in internal business plans, e-mails, and memos; accessible materials for mass communication and public relations; and rules of basic grammar and punctuation. Examples of all mentioned tools are provided along with the theory and practice of their use.
How Do You Communicate More Effectively! * Do you have a hard time communicating your ideas and getting your message across? * Do you wish to handle difficult people and situation better and quickly resolve conflicts? * Do you find yourself not taken seriously and getting the respect you deserve from friends, families, coworkers, and boss? * Do you want to be a better influencer and have more persuasion power as an authority figure? * Do you want to get along better with people and have them like you to get more fun and joy out of life? More often than not, people don't pay much attention to communication because they feel that it is something that they can do easily. It does not mean that just because you know how to talk, you already know how to be a good communicator. You need communication in school, work and even in relationships on a day-to-day basis. It is important to know the proper ways to communicate effectively! Within This Book... Are the essential skills you need that will help you become enticing and influential to each person you meet. Through the speech and gesture exercises that you have to do, you will become someone that people would look up to and want to be. You will be a truly effective speaker that people will want to get close to. Imagine all the possibilities when you are exceptionally great at communicating with the people around you... That's what "The 7 Effective Communication Skills" will do for you and much more!
In a world of information overload, the newest edition of EFFECTIVE COMMUNICATION FOR COLLEGES (ECC) cuts through the clutter to deliver a clear path to better communication skills. Practical and straightforward, ECC is a simply effective total communication package. The compact teaching and learning package is the perfect fit for today's busy classroom and workplace. This newest edition incorporates the time-tested Communication-by-Objectives (CBO) approach for preparing and delivering successful messages, whether the messages are written or spoken, formal or informal, paper or digital. Contemporary content is supported by abundant examples, annotated illustrations, reinforcement exercises, timely case studies, and focused grammar reviews. The 11th edition combines a text, a workbook, and an exhaustive grammar and format reference into one powerful textbook. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Weather we are dealing with a disagreeable person, spouse, child, team member or difficult client or simply saying "NO" we attempt or avoid difficult conversations every day. Learn a strategic and purposeful way to communicate with others that will influence your relationships forever. Our interest is in helping you learn to connect and disconnect more effectively and collaboratively. How much are potential difficult situations costing you in time, energy, stress and profit? How important is resolving those difficult situations to your career and to your important relationships as a leader? Each chapter in this workbook is designed to layout a step by step process in learning and applying basic assertive communication skills. You'll gain practical tools for analyzing situations and you will practice and be coached through out the eight chapters in this workbook. Learn how to: Establish immediate rapport Initiate change Facilitate change Reduce stress Rebuild trust Diagnose and resolve internal conflict Deal with conflict effectively and efficiently Handle difficult situations Build a collaboration model Reduce misunderstandings and miscommunications
* The art of effective communication is described. * What is the theory and practice of effective communication. * Barriers and belief systems that create our opinions and how we express them. * Practical advice and examples. * Practice examples provided.
Communication in the organizational setting for the first-line supervi sor is the focus of this collection of articles from The Health Care S upervisor journal. The book's conclusion is that communication is an a ctive process that doesn't simply happen; that the supervisor needs to intentionally adopt an active communicating posture.
Publisher: Macmillan International Higher Education
Category: Social sciences
Communication is the basis of so much of what happens in the workplace and indeed in our private lives. Without effective communication our lives are so much the poorer and with so many more problems. This book, now in an updated third edition, is therefore an important and valuable resource for anyone where success in their work depends on the quality of their interactions, whether face to face, in writing or electronically. Divided into two parts, the book focuses first on theoretical insights to provide a firm basis of understanding and then on practice issues. Written in Neil Thompson’s characteristically clear and accessible style, this important book provides an essential foundation for making sure that we are communicating with one another as effectively as possible.