Dealing With The Tough Stuff

How To Achieve Results From Key Conversations

Author: Darren Hill

Publisher: John Wiley & Sons

ISBN:

Category: Business & Economics

Page: 264

View: 412

A practical toolkit for handling workplace conflict and difficult conversations Dealing with the Tough Stuff is the business leader's critical guide to handling difficult conversations in the workplace. Based on the science of human behaviour — both verbal and nonverbal — this book is packed full of practical and pragmatic strategies for managing conflict situations. You'll learn a variety of diagnostics, models and processes that you can start using today, and you'll benefit from expert tips, tricks and tools for leading important conversations with empathy and assertiveness. This updated second edition includes new material on key conversations with distance workers, as well as within the context of a fast-growth company, and a broad selection of real-world case studies from a diverse array of workplaces. Backed by contemporary psychological theory and time-tested amongst thousands of leaders, these highly relevant suggestions give you the power to deal with the tough stuff effectively and compassionately. The human element plays a large part in the manager's role, yet many lack the training needed to deal with people effectively. This book helps you understand what makes people tick, and helps you develop the human skills you need to manage. Achieve clarity and directness in your communications Deal with anger, stubbornness and defensiveness Develop the skills to manage immediate crises Set priorities, and build a foundation of strong communication Avoiding the tough stuff can be extremely costly for managers, staff and the business as a whole. No one enjoys these conversations, but they are inevitable — and the right set of skills goes a long way toward making them run smoothly, with greater results out the other side. Dealing with the Tough Stuff is your indispensable primer on human behaviour, and effectively navigating tough conversations at work.

Dealing with the Tough Stuff

Practical Solutions for School Administrators

Author: John Gabriel

Publisher: John Wiley & Sons

ISBN:

Category: Education

Page: 192

View: 302

The much-needed leadership tips and tools for new schooladministrators Fledgling school administrators are often ill-prepared for theirnew leadership role and are frequently left to their own devices tonavigate the slippery terrain of school administration. Dealingwith the Tough Stuff: Practical Solutions for SchoolAdministrators addresses some of the thornier aspects of beingan assistant principal such as handling discipline, mediatingstudent conflicts, working with parents, facilitating parentconferences, and working with staff members. This handy guide willteach the tricks of the trade in order to survive and thrive in thejob. Filled with the information that is rarely taught but schoolleaders need to know to be effective administrators Written by John Gabriel and Paul Farmer, two veteran andaward-winning school leaders Includes strategies and illustrative examples for dealing withthe down-to-earth problems that confront school administrators Practical and insightful, the book covers everything fromworking effectively with parents and staff to mediatingconflicts.

Dealing With the Tough Stuff

Practical Wisdom for Running a Values-Driven Business

Author: Margot Fraser

Publisher: Berrett-Koehler Publishers

ISBN:

Category: Business & Economics

Page: 240

View: 703

Your business plan is only going to get you so far. When you’re actually running a values-driven business problems come up that you never could have anticipated. And as a mission-driven organization you face issues your more conventional colleagues never have to grapple with. The whole experience can be incredibly isolating and draining. Margot Fraser and Lisa Lorimer have been there, and they’re here to help. Together with five of their colleagues—including Stonyfield Yogurt founder Gary Hirshberg and former Ms. Foundation president Marie C. Wilson—they offer the kinds of personal insights and seasoned advice you just can’t get in business school. It’s like having a coaching session with some of the nation’s top socially conscious entrepreneurs. Each chapter of Dealing with the Tough Stuff tackles a particular challenge. How open and honest can you really be with your employees and still run an efficient business? At what point do you seek outside expertise? What do you do when things go terribly wrong? When is it time to leave? The authors and the members of their “advisory board” share their experiences—not just what worked, but sometimes what spectacularly didn’t. Some of these stories are harrowing: a worker getting killed by factory equipment, a supplier embezzling funds, a false accusation of intellectual property theft. Others are simply day-to-day conundrums: meeting payroll when you’re always in debt, deciding when and how to expand in a responsible way, balancing business needs with your commitment to the triple bottom line. At the end of each chapter, Lorimer and Frasier draw on the stories to offer practical "survival suggestions" that can guide readers through similar situations. This is a book that readers can look to for affirmation, hope and tools. Others have been through what you’re going through, if not worse. They made it and so can you—because they’re going to show you how they did it. No book can cover every challenge that might arise, but if you learn from the attitudes, techniques and coping mechanisms these seasoned leaders offer, you’ll get through the tough stuff with your sanity and your business intact.

Dealing with the Tough Stuff

Practical Wisdom for Running a Values-Driven Business (Large Print 16pt)

Author: Margot Fraser

Publisher: ReadHowYouWant.com

ISBN:

Category:

Page: 284

View: 552

This is what you won't read about in business school. Through decades of running businesses, Lisa, Margot and the case-study interviewees included here have learned about dealing with 'the tough-stuff'. The narrators and contributors provide guidance and counsel and relate true, sometimes shocking, stories about their companies that exemplify the hardships other entrepreneurs will encounter. Because the contributors are diverse leaders from various sectors and industries the book is useful to new, existing and shifting entrepreneurs. It follows the trajectories of successful business leaders throughout the nation who have faced a host of problems and survived. Here is a book that readers can look to for affirmation, hope and tools. The authors and case-study participants supply tried-and-true methods for addressing these struggles. ' Dealing with the Tough Stuff ' is honest help told through entrepreneurs' engaging stories of failure and triumph.

Tough Stuff

12 Comprehensive Sessions on Growing Through Life's Deepest Pains

Author: Wendy Coy

Publisher: Harper Collins

ISBN:

Category: Religion

Page: 157

View: 234

Such desperately cheery responses from your students don’t fool you—you’ve been in youth ministry long enough to sense when they’re up to their ears in life’s tough stuff. You know it better than most adults: There’s just a lot of brokenness out there—families splitting up and recombining, abuse of all kinds (physical, psychological, sexual, substance), rampant sexual pressures, violence, isolation . . . the list seems endless. So let Tough Stuff be your guide through these deep and painful issues. It’s a 12-session curriculum that not only familiarizes you with the complex roots and symptoms of these major hurts, but also informs and inspires your high schoolers on dealing with them from the inside out.Tough Stuff can start the healing process in the areas of— Denial (escaping denial and admitting our pain) Parents (God is the perfect parent—not Mom or Dad) Masks (removing the facades and living confidently as the real you) Abuse (healing the hurts of abuse from the inside out) Forgiveness (how forgiveness sets us free) Temptation (resisting temptation and breaking addictions) Boundaries (how boundaries affect . . . everything!) Orientation (making sense of gender identity) . . . and more. And don’t think you’ll be doing all the talking—Tough Stuff is full of engaging and provocative teaching tools: improv and drama, thematic worship, video and music clips, inductive discussions, as well as creative exercises.Tough Stuff is everything you need to navigate your kids through the heartrending realities that they (and their friends) are facing daily. Get into this curriculum, and let the healing begin.

21 Days to Resilience

How to Transcend the Daily Grind, Deal with the Tough Stuff, and Discover Your Strongest Self

Author: Zelana Montminy

Publisher: HarperElixir

ISBN:

Category: Self-Help

Page: 224

View: 581

A groundbreaking, practical three-week program to help you cope with life’s tough moments, overcome misfortune, build habitual resiliency, and ultimately boost your overall happiness. Truly happy and successful people share a common trait: resilience. Not only do they know how to rebound from setbacks, they are strengthened by challenges, gaining the emotional toughness to persevere, whether facing a professional crisis, a personal tragedy—or just an ordinary bad day. The good news is that with the right tools, you can train yourself to be resilient—and become happier, healthier, and more successful. In 21 Days to Resilience Dr. Zelana Montminy gives you a practical, concrete toolkit to develop your capacity to recover quickly. Each day of her powerful program, Dr. Montmimy introduces a key concept necessary to improve resiliency and enhance wellbeing—such as courage, focus, positivity, self-care, and social support—then provides three quick skills to accomplish. Throughout the book, she teaches you lifelong skills you can continue to practice and return to as needed to keep your resiliency muscles strong. Combining science, real-life anecdotes, exercises, and insights from practical experience, 21 Days to Resilience provides the foundation for happiness and shows you how to achieve it—how to bounce back from any disappointment, hurdle, or misfortune—for the rest of your life.

True Whispers (1551 +) to Transcend the Daily Grind, Deal with the Tough Stuff, and Discover Your Strongest Self

Author: Nicholas Mag

Publisher: Nicholas Mag

ISBN:

Category: Body, Mind & Spirit

Page:

View: 861

The Miracle! In this book Nicholas presents you a practical, unique, subliminal, very simple, detailed method of how to Transcend the Daily Grind, Deal with the Tough Stuff, and Discover Your Strongest Self. You will feel the effects immediately and the results will appear very quickly! So it was in my case. You will not achieve fulfillment and happiness until YOU become the architect of your own reality. Imagine that with a few moments each day, you could begin the powerful transformation toward complete control of your own life and well being through this unique, subliminal method combined with positive affirmations. The order of words is extremely important for every book written by Nicholas. These are arranged to be traversed in a certain way so as to eliminate certain blockages in the human being, blockages that are bringing disease or failure on various plans. You don't need a big chunk of your time or expensive programs. Everything is extremely simple! Health, money, prosperity, abundance, safety, stability, sociability, charisma, sexual vitality, erotic attraction, will, optimism, perseverance, self-confidence, tenacity, courage, love, loving relationships, self-control, self-esteem, enthusiasm , refinement, intuition, detachment, intelligence, mental calm, power of concentration, exceptional memory, aspiration, transcendence, wisdom, compassion. You have the ability to unlock your full inner-potential and achieve your ultimate goals. This is the age-old secret of the financial elite, world class scholars, and Olympic champions. For example, when you watch the Olympics, you'll find one consistency in all of the champions. Each one closes their eyes for a moment and clearly affirms & visualizes themselves completing the event flawlessly just before starting. Then they win gold medals and become champions. That's merely one example of how the real power of mind can elevate you above any of life's challenges. By reading this book, you will feel totally that life deserves to be lived and enjoyed every moment and that everything that you propose for yourself becomes easy for you to fulfill. Nicholas will guide you to touch your longed-for dream and will make you see life from a new perspective, full of freshness and success. This book helps you step by step, in a natural way, in just 3 minutes a day, to change your misguided way of thinking and to Transcend the Daily Grind, Deal with the Tough Stuff, and Discover Your Strongest Self. (NOTE: For good, Nicholas keep the price of the book as lower as he can, even if is a hard work behind this project. A significant portion of the earnings from the sale of the book are used for these purposes: for charity, volunteer projects, nature restoration, and other inspired ideas to do good where it is needed. If you can not afford to buy the book please contact Nicholas and he will give you a free copy.) You, also have a bonus in the pages of the book that makes you live your success by doing a seemingly trivial thing. You will feel the difference. Yes. The Miracle is possible! Get Your Copy Now!

Dealing With The Tough Stuff

How To Achieve Results From Key Conversations

Author: Darren Hill

Publisher: John Wiley & Sons

ISBN:

Category: Business & Economics

Page: 264

View: 750

A practical toolkit for handling workplace conflict and difficult conversations Dealing with the Tough Stuff is the business leader's critical guide to handling difficult conversations in the workplace. Based on the science of human behaviour — both verbal and nonverbal — this book is packed full of practical and pragmatic strategies for managing conflict situations. You'll learn a variety of diagnostics, models and processes that you can start using today, and you'll benefit from expert tips, tricks and tools for leading important conversations with empathy and assertiveness. This updated second edition includes new material on key conversations with distance workers, as well as within the context of a fast-growth company, and a broad selection of real-world case studies from a diverse array of workplaces. Backed by contemporary psychological theory and time-tested amongst thousands of leaders, these highly relevant suggestions give you the power to deal with the tough stuff effectively and compassionately. The human element plays a large part in the manager's role, yet many lack the training needed to deal with people effectively. This book helps you understand what makes people tick, and helps you develop the human skills you need to manage. Achieve clarity and directness in your communications Deal with anger, stubbornness and defensiveness Develop the skills to manage immediate crises Set priorities, and build a foundation of strong communication Avoiding the tough stuff can be extremely costly for managers, staff and the business as a whole. No one enjoys these conversations, but they are inevitable — and the right set of skills goes a long way toward making them run smoothly, with greater results out the other side. Dealing with the Tough Stuff is your indispensable primer on human behaviour, and effectively navigating tough conversations at work.

Secrets Girls Keep

What Girls Hide (& Why) and How to Break the Stress of Silence

Author: Carrie Silver-Stock

Publisher: Health Communications, Inc.

ISBN:

Category: Juvenile Nonfiction

Page: 288

View: 350

Do You Know Someone with a Secret? This book is for every girl with a secret, which pretty much means every one. Our secrets help us, hurt us, and sometimes even haunt us beyond high school. Secrets like: I hate the way I look. My boyfriend yells at me. I'm cheating my way through chemistry. I lost my virginity and regret it. I sent a text message about my friend that wasn't true. I went to a party and didn't tell my parents. My mom drinks too much. By revealing the personal stories, struggles, and secrets of other teen girls, Carrie Silver-Stock shows how to deal with everyday stresses by being self-reliant, not silent, and how to get real about what matters. With tips and advice for teens and by teens, you'll learn how to: • Navigate the ups and downs of dating • Make and keep good friends • Deal with school (the social scene and grades) • Handle family drama • Survive the cyber scene • And more . . . Thousands of girls are joining the movement to share their secrets, ideas, and stories. What are you waiting for? Visit www.girlswithdreams.com.

Dealing with the Tough Stuff

How to Achieve Results from Critical Conversations

Author: Darren Hill

Publisher: Wrightbooks

ISBN:

Category: Communication in management

Page: 216

View: 540

How to handle difficult discussions in the workplace Packed with practical and pragmatic suggestions and methods for dealing with the tough stuff at work, this unique and helpful book features simple diagnostics, models, and processes that you can put to use immediately. The author team shares their years of research and experience so that you can benefit from their case studies and examples, all of which are aimed at increasing the confidence of anyone working in a management or leadership role. You'll discover how the science of human behavior--both verbal and nonverbal--plays an enormous role when handling conflict situations and you'll learn how to apply a variety of tools, tips, and strategies when leading critical conversations with empathy and assertiveness. Explains why avoiding dealing with the tough stuff at work can be so costly for managers, staff, and, ultimately, the business Features methods and strategies that have been backed by contemporary theory and tested and trialed with thousands of participants Zeroes in on ways to uncover the root cause of difficult behavior Shares advice for finding the best way to be assertive in any situation Reveals techniques for depersonalizing conflict and avoiding language that causes conflict

Running Great Meetings and Workshops For Dummies

Author: Jessica Pryce-Jones

Publisher: John Wiley & Sons

ISBN:

Category: Business & Economics

Page: 360

View: 400

Run engaging, productive group sessions with practical guidance and expert advice Running Great Workshops & Meetings For Dummies delivers the tools managers need to facilitate engaging and rewarding group sessions. Written by two highly experienced leadership and coaching consultants, this book provides practical, hands-on instruction that can help you turn your meetings and training sessions around. Boost productivity by engaging attendees from the start, scheduling with time and energy levels in mind and keeping to a clear agenda. You'll learn the skills that will help you get the most out of every group session and discover which seemingly small details can have a huge impact on outcomes. The current global recession has increased the emphasis organisations place on skills development and training throughout the world. While specialised service organisations exist, many companies lack the means to outsource their training needs or invest in specially trained staff to get the job done. Running Great Workshops & Meetings For Dummies presents a solution by providing clear group leadership instruction with immediate applications to employees in any department. Regardless of the type of meeting, training session or workshop you're running, this book provides the information you need. Learn to align outcomes and objectives, establish an agenda and schedule and manage pre-work for attendees Discover how to connect with the group, establish expectations and set ground rules Find out how to set the pace, manage challenges and objections and troubleshoot issues Effectively evaluate the session, ensure accountability and maintain momentum Running Great Workshops & Meetings For Dummies provides practical advice you can put to work today.

Managing As Mission

Nonprofit Managing for Sustainable Change

Author: Lori Heninger

Publisher: Taylor & Francis

ISBN:

Category: Business & Economics

Page: 253

View: 101

Managing As Mission pushes the boundaries of what it means to be a nonprofit manager by making the case that managing, as a reflection of the organizational mission – the cornerstone of any nonprofit – can bring about the change nonprofits were created to achieve: a better world for all. This book contains real-world examples, interview excerpts from nonprofit managers and directors, and a series of self-reflection and organization-wide tools to develop managers and managing as a mirror of the mission. Themes within this book include: a discussion of the history of nonprofit missions; management tasks and approaches; aligning values; building working relationship and trust; and creating organizational structures and interactions that mirror the organizational mission. It is written in an informal first-person style, utilizing humor that will, hopefully, allow the reader to see themselves in the examples and stories.

Taking Flight With Creativity

Worship Design Teams That Work

Author: Len Wilson

Publisher: Abingdon Press

ISBN:

Category: Religion

Page: 188

View: 422

Pastors and church leaders in many congregations have attempted to form teams for the purpose of planning, or designing, worship. Getting a group of people together in one room is fairly easy. But whether large or small church, staff or volunteer, most discover that it is difficult to form a team that actually works. Using the metaphor of early flight, this resource analyzes how to be a part of a worship design team that works. Major sections include discovering a strategic approach to worship, tips for team composition, a look at how to overcome a series of obstacles that frequently keep teams from finding success together, and some of the usual “mechanical difficulties” that keep teams grounded.

Good-Enough Mother

The Perfectly Imperfect Book of Parenting

Author: René Syler

Publisher: Simon and Schuster

ISBN:

Category: Biography & Autobiography

Page: 288

View: 208

In an ideal world, mothers would have time to hand-sew their kids' costumes for the school play, prepare all-organic meals, and volunteer in the classroom at the drop of a hat. In reality, most moms have to settle for plopping their little ones in front of SpongeBob so that they can prepare yet another chicken nugget-based dinner, guiltily convinced they're falling down on the job. In Good-Enough Mother, René Syler pulls back the curtain to reveal the truth about modern mothering and reassure time-stressed moms that even if their children are strangers to made-from-scratch cookies, they can emerge as happy, well-adjusted, fully functioning members of society. Mother to two great kids of her own, Syler explains how she learned to chuck perfection for practicality -- in short, how she became a Good-Enough Mother. She shows other women seeking to balance family, work, and some semblance of a personal life how to happily join the ranks of Good-Enough Mothers, who occasionally serve breakfast for dinner yet give their children plenty of what really matters -- love, time, and support. Each essay provides welcome empathy and sage advice on navigating life's different obstacles, whether it's dealing with annoying Supermoms, bluffing through a third grader's math homework, or coping with the words that strike terror into every parent's heart ("Your son's teacher on line one"). Offering real wisdom tempered with humor and warmth, Good-Enough Mother will have every modern mom laughing in relief and recognition.

We Have a Deal

How to Negotiate with Intelligence, Flexibility and Power

Author: Natalie Reynolds

Publisher: Icon Books Ltd

ISBN:

Category: Business & Economics

Page: 320

View: 205

SHORTLISTED FOR 'BEST COMMUTER READ', CMI MANAGEMENT BOOK OF THE YEAR 2017 How do you ask for a promotion, deliver tough news to clients, or secure investment for your new business? The answer is negotiation. It is the most important skill you can develop to get what you want in business and life. No matter how much experience you’ve got, We Have a Deal can help you to improve your negotiation skill – developing an awareness of your habits and abilities, recognising what’s really going on in a deal, and building a flexible approach that is confident and appropriate to each situation. Negotiation expert Natalie Reynolds moves beyond the old-fashioned rules of deal making to explore why people react the way they do in certain situations and how can we use that knowledge to get a good deal. Her five-step DEALS method has helped individuals and organisations to excel at all kinds of negotiation, from clinching a pay rise to resolving disputes, from developing partnerships to shaking hands on multi-million dollar deals. We Have a Deal will help you to overcome obstacles, work with different personalities and in varied cultures, and develop an intelligent and flexible approach will empower you to get the best deal, every time.

Exploring Practical Perspectives of Emotional Intelligence

Harnessing the Power Within

Author: Lesley Gill

Publisher: Cambridge Scholars Publishing

ISBN:

Category: Self-Help

Page: 147

View: 822

This book focuses on developing our emotional intelligence by exploring our thinking, emotions, what we say, and how we act, towards supporting personal growth and development, while refuelling our emotional “tank”. Challenging experiences can be transformational, and this book is written for those who want to grow through life’s successes and struggles but might not know where to start. Self-awareness, resilience, empathy, compassion fatigue, grief and loss, rejection, spiritual well-being, and managing our emotions are presented within these pages, and are important skills which we need to succeed and grow. The book is full of original insights, heart-warming stories, ideas, and practical activities that will cheer readers on in their personal development adventure. It demystifies emotional intelligence by explaining it in everyday language, yet has a strong theoretical underpinning making it useful for individuals, as well as an academic educational resource. It is designed to be used by an independent reader or, equally, for the purpose of supplementing a professional development course or workshop.

Welfare Block Grant/fiscal Relief Proposal

Hearing Before the Subcommittee on Public Assistance of the Committee on Finance, United States Senate, Ninety-fifth Congress, Second Session, on S. 3470 ... September 12, 1978

Author: United States. Congress. Senate. Committee on Finance. Subcommittee on Public Assistance

Publisher:

ISBN:

Category: Block grants

Page: 102

View: 536

Tough Stuff

Author: Carole Marsh

Publisher: Carole Marsh Books

ISBN:

Category:

Page:

View: 626

Dealing with the Elephant in the Room

Moving from Tough Conversations to Healthy Communication

Author: Dr. Mike Bechtle

Publisher: Revell

ISBN:

Category: Self-Help

Page: 240

View: 261

Most people want to avoid tough conversations. Whether it's with a spouse, a friend, a boss, a coworker, or a child, tough conversations create high anxiety--and often lingering resentments. Communication expert Dr. Mike Bechtle offers practical help. He equips readers with the skills they need in order to handle conflict with the important people in their lives. Readers learn to be better prepared for hard conversations by learning to listen, to give and receive genuine feedback, and to saturate relationships with kindness. With the right skills and tools, anyone can feel more confident handling the elephant in the room and other conversational quicksand.

The Powder Box Secrets

Seven Tips to Help Teen Girls Achieve Success

Author: Carrie Silver-Stock

Publisher: The Powder Box Secrets

ISBN:

Category: Self-esteem in adolescence

Page: 249

View: 875

A teen girl's guide with advice from teens to help girls with their toughtest problems and find success.