An indispensable guide for building management skills; this book details a self-development program aimed at helping readers improve their managerial performance; advance their careers and realize their full potential. --
Understanding how and why employees behave as they do is a critical skill for managers in every organization. Managers are responsible for ensuring that the organization’s mission and strategic goals are enacted, so it is of the utmost importance they know how motivate and engage employees. This updated and revised edition of A Manager’s Guide to Human Behavior will prepare managers to better understand, motivate, and focus the energies of individual employees and the collective energy of their work teams. Building on the content in the fourth edition, this updated course reexamines key theories and focuses on their practical application to typical management situations. New topics is this edition include learning organizations and open systems, as a context for understanding how individuals contribute to organizational effectiveness; self-awareness; Goleman’s emotional intelligence; and Bridge’s transitions model of change. The performance management section has been enhanced with a simplified process model (define, develop, review and reward), and the section on leadership examines the concept of the versatile leader who engages the spirit, head, heart, and hands of employees. Throughout the course, self-assessments, worksheets, checklists, and questionnaires give students the opportunity to apply what they are learning. Each chapter incorporates an action plan tied to the objectives and competencies for the topic area. Short case studies enable students to apply their new knowledge to analyze, understand, and influence human behavior. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.
Quick and Easy Strategies to Develop Talent Every Day
Author: William J. Rothwell
Publisher: Amacom Books
Category: Business & Economics
Many books have been written about talent management and succession planning but few have focused on how busy managers can incorporate the important task of finding, developing, and keeping the best people into their daily routine. Aimed at managers at all levels and featuring real-world examples this indispensable guide explains why managers, not the HR department, must take the lead in attracting, cultivating, and retaining the most productive, promotable people...and arms them with the practical skills they need to do it...every day.
United States. Office of Personnel Management. Library
The Handbook of Management and Leadership provides guidance on the processes of management and leadership with particular reference to what managers and aspiring managers need to know about the skills of management and approaches to effective leadership. The book also deals with three other important areas of management: change management, continuous improvement and the achievement of high levels of customer service. The book is aligned to the professional standards of the Chartered Institute of Personnel and Development (CIPD) for Managing for Results which is one of the main sections of the Leadership and Management set of standards. It therefore provides a complete presentation of all that students need to know to pass that examination, which is an essential portal to chartered membership of the CIPD. It also deals with the subject areas covered by the Management Standards Centre.
In the past, managing workplace teams came with potential problems, but most could be easily resolved. Fast-forward to today's technologically linked world of virtual teams and it's a completely different picture. In today's world, teams aren't just the folks who report to you, along with the IT guy and the marketing whiz. Teams are spread across countries, time zones, languages, cultures, and more. And managing these disparate, far-flung teams is exponentially more complex and fraught with the potential to derail at any moment. A Manager's Guide to Virtual Teams is a road-map for bridging the logistical, cultural, and communication gaps that can prevent virtual teams from reaching their full potential--and a life-saver for anyone charged with delivering results from a dispersed team. Filled with self-study exercises, activities, and valuable advice based on the author's 20 years of consulting experience and hard-won wisdom from virtual team managers and members, the book explores the four most critical elements to team success: - Trust and Accountability: Uncover 10 crucial tips for creating trust within and across virtual teams. - Communication: Learn to navigate the unique challenges of the virtual world, especially in cross-cultural collaborations. - Conflict Management: Put the examples, case scenarios, and resolution strategies to work building a unified, focused team. - Deliverables: Find out how your virtual team can get work out the door faster and better. Technology has made virtual teams an everyday reality, but it hasn't reduced the potential for conflict and confusion--it has amplified the problem. A Manager's Guide to Virtual Teams brings much-needed clarity to the process of leading dispersed teams, and deep insights into how to tap into the team's collective energy to bring fast, effective results. Yael Zofi is the founder and CEO of AIM Strategies(R), Applied Innovative Management(R), a human capital consulting firm. With over 20 years of global consulting experience, she has worked with clients such as AT&T, Chase, CIGNA, General Electric, MetLife, Pfizer, Philips, Viacom, and Nokia. Her organizational development work focuses on helping leaders and their teams become more successful through organizational alignment. She has created many team-based assessment tools, facilitated global team strategy retreats, designed international talent management programs, and facilitated merger integrations with three global organizations.
This guide, a substantially revised version of The Unblocked Manager, is designed to help managers improve their effectiveness, pinpoints 12 potential blockages that stand in the way of managerial competence. Each blockage is explained and ideas and materials for tackling the problem are provided, forming a comprehensive framework for self-directed development.