This text is a clear, concise, and practical guide to effective technical communication in today's world. Divided into two parts, the book begins with rhetorical principles that help students understand the contexts in which various types of documents will be read and used. The second partexplains the major types of technical documents and offers checklists for students to use in preparing these documents.
Facts101 is your complete guide to The Essentials of Technical Communication. In this book, you will learn topics such as Writing Ethically, Achieving a Readable Style, Designing Documents, and Designing Illustrations plus much more. With key features such as key terms, people and places, Facts101 gives you all the information you need to prepare for your next exam. Our practice tests are specific to the textbook and we have designed tools to make the most of your limited study time.
This text is a comprehensive, easy-to-use guide to key workplace communication skills. This text is targeted specifically to the career college student and is written and designed accordingly. Survivor's Guide to Technical Writing presents all of the essentials of workplace communication in an easy-to-read and easy-to-use format. The content is comprehensive and universal, and emphasizes the most practical and useful information rather than the theoretical. This text reflects the most current topics and issues in technical communication and includes many cases, activities, and features to engage students enrich learning. The text features the most current technology coverage and indicates Internet resources throughout.
A comprehensive, easy-to-use guide to key workplace communication skills. Survivor's Guide to Technical Writing presents all of the essentials of workplace communication in an easy-to-read and easy-to-use format. The content is comprehensive and universal, and emphasizes the most practical and useful information, making the concepts relevant to each user. Integrating the most current technology, users will discover the usage and resources available to them through a number of different media. Survivor's Guide to Technical Writing reflects the most current topics and issues in technical communication and includes many cases, activities, and features to engage and enrich learning.
In Practical Strategies for Technical Communication, Mike Markel gives students the essentials they'll need to communicate successfully in today's workplace. The book offers concise and accessible yet thorough coverage of audience and purpose, research, style, and document design, and strategies for designing all of the major document types. For the second edition, Markel has worked with organizations to choose sample documents and annotate them with insights and advice from the employees who developed them. Throughout the text, a new set of engaging graphics provides visual explanations of key concepts.
"Today's engineers are inundated with strict formalism, rigid procedures, and complex processes-none of which can be found in this book! Learn the art, tricks, and methods needed to become a great communicator with this light-hearted text, brimming with plenty of humor and real-world examples. This handy reference is written for technologists who require a simple, concise, and practical guide to the communication dynamics of writing, presentation delivery, and meeting interaction. The context of these elements are presented using a proven "scripting" mechanism to capture three fundamental principles: * Connection - getting attention to the subject matter * Flow - maintaining the connection while proceeding smoothly from topic to topic * Reinforcement - providing the substantiation for the points made in the flow The Essence of Technical Communication for Engineers describes how these principles may be applied to each element of communication. An important focus is given to attitude during the essential planning and execution steps of a project, which enables the successful completion of the event-whether written, oral, formal, or casual. This book may be used to accompany a technical communication course at the college or graduate level. It is a methodical, motivational companion that gives technologists the tools to enjoy writing. For a look at the Table of Contents and the Introduction go to www.ieee.org/organizations/pubs/press/Hirschintro.pdf. For a look at Chapter 1, ""The Written Document: Prose and Panic"" go to www.ieee.org/organizations/pubs/press/Hirschch01.pdf." Sponsored by: IEEE Professional Communications Society
The field of technical communication is rapidly expanding in both the academic world and the private sector, yet a problematic divide remains between theory and practice. Here Stuart A. Selber and Johndan Johnson-Eilola, both respected scholars and teachers of technical communication, effectively bridge that gap. Solving Problems in Technical Communication collects the latest research and theory in the field and applies it to real-world problems faced by practitioners—problems involving ethics, intercultural communication, new media, and other areas that determine the boundaries of the discipline. The book is structured in four parts, offering an overview of the field, situating it historically and culturally, reviewing various theoretical approaches to technical communication, and examining how the field can be advanced by drawing on diverse perspectives. Timely, informed, and practical, Solving Problems in Technical Communication will be an essential tool for undergraduates and graduate students as they begin the transition from classroom to career.
Apple, Audi, Braun oder Samsung machen es vor: Gutes Design ist heute eine kritische Voraussetzung für erfolgreiche Produkte. Dieser Klassiker beschreibt die fundamentalen Prinzipien, um Dinge des täglichen Gebrauchs umzuwandeln in unterhaltsame und zufriedenstellende Produkte. Don Norman fordert ein Zusammenspiel von Mensch und Technologie mit dem Ziel, dass Designer und Produktentwickler die Bedürfnisse, Fähigkeiten und Handlungsweisen der Nutzer in den Vordergrund stellen und Designs an diesen angepasst werden. The Design of Everyday Things ist eine informative und spannende Einführung für Designer, Marketer, Produktentwickler und für alle an gutem Design interessierten Menschen. Zum Autor Don Norman ist emeritierter Professor für Kognitionswissenschaften. Er lehrte an der University of California in San Diego und der Northwest University in Illinois. Mitte der Neunzigerjahre leitete Don Norman die Advanced Technology Group bei Apple. Dort prägte er den Begriff der User Experience, um über die reine Benutzbarkeit hinaus eine ganzheitliche Erfahrung der Anwender im Umgang mit Technik in den Vordergrund zu stellen. Norman ist Mitbegründer der Beratungsfirma Nielsen Norman Group und hat unter anderem Autohersteller von BMW bis Toyota beraten. „Keiner kommt an Don Norman vorbei, wenn es um Fragen zu einem Design geht, das sich am Menschen orientiert.“ Brand Eins 7/2013 „Design ist einer der wichtigsten Wettbewerbsvorteile. Dieses Buch macht Spaß zu lesen und ist von größter Bedeutung.” Tom Peters, Co-Autor von „Auf der Suche nach Spitzenleistungen“
Thousands of students have successfully improved their writing and design skills using Anderson’s TECHNICAL COMMUNICATION: A READER-CENTERED APPROACH. Known for its treatment of the rhetorical situation and coverage of usability and persuasion, this edition contains new chapters and an innovative, visually oriented design that will engage today’s students. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Communications for ICT is an essential guide to technical communication for IT professionals. Whether you want to become a Technical Writer, or simply an IT professional who wants to become better at doing documentation (and that can boost your career), this handy guide is for you. Going well beyond the conventional technical communication text book, it also includes important topics such as professional conduct, argument/persuasion, software project documentation (like requirements specifications), international communication, high-performance project teams and the ethical technologist. These are in addition to how to write technical reports, user manuals and whitepapers. Communications for ICT is the prescribed text for a course by the same name in the School of ICT at Griffith University, a top-ten research university in Australia. The author combines 15 years of practical experience as a technical writer in the IT industry, with his ongoing academic teaching and research since 1999. Dr. Tuffley has produced a practical guide that can be understood and applied by any IT industry worker wishing to develop these important, but often neglected skills. Free Template. Offering outstanding value for money, Communications for ICT provides you with instruction that is the equivalent of a high-quality university level, education. Included in the price are handy downloadable templates that allow the would-be technical writer to be off to a flying start with documents such as user guides, software requirements specifications, design documentation and test plans.
Businesses use technical writing extensively to communicate both within and outside the organization. And so, it is essential for an individual aspiring to be an executive to master the art of communication. This accessible and compact book on Advanced Technical Communication discusses how students can learn and master not only the basic skills of communication but also complex skills such as soft skills and skills required for preparing technical documents. The book begins with a discussion on the concept of technical communication and then it goes on to describe the differences between technical writing and general writing, and layout and format of business letters and résumé. What is more, it elaborates on technical documents such as technical proposals, reports, and specialized documents like theses, research papers and dissertations, differentiating them adequately. Finally, the text covers many of the soft skills required today, for example, presentation skills, interpersonal skills, and group discussion (GD) skills. This student-friendly book, suffused with practical examples, is primarily intended as a text for the first year students of Engineering (B.Tech.) of Uttarakhand Technical University for their course on Advanced Technical Communication. It will also be of immense benefit to undergraduate students in other universities and engineering colleges/institutes as well as technical professionals. KEY FEATURES : Provides comprehensive coverage of soft skills. Lays emphasis on corporate communication skills required for technical writing and producing technical documents by engineers and managers. Gives a critical evaluation as well as text of George Orwell’s Animal Farm.
Addressing the explosive growth in qualitative research in recent years, this volume represents the first anthology to bring together a representative sample from this growing body of work, and comments on the reasons for the extraordinary interest in qualitative research. Contributors to the volume bring forward reports of significant, structured qualitative research into various aspects of technical communication practice, addressing the questions of what new insights researchers are generating about the working reality of today’s technical communicators, and how technical communicators are perceived and treated by managers and by colleagues from other disciplines. Including examples of qualitative methodologies—including ethnography, case study, focus groups, action research, grounded theory, and interview research— used by technical communicators to strengthen their practice, the result is a rich harmony of perspectives, as diverse as the field of technical communication itself. This book will be of interest to to students and academics seeking up-to-date information on current industry practices in technical communication, as well as to practitioners in technical and professional communication. The book will also serve as a text in undergraduate seminars and courses at the master’s level.