The Genghis Khan Way
Author: Michael R. Young
Publisher: Radcliffe Publishing
The parallel aims of a dental practice are to deliver excellent patient care through highly trained and motivated employees and to maximise income and profit. Achieving these aims as a practice manager demands a clear vision, sound preparation, planning and marshalling of resources, broad business knowledge, an understanding of a rapidly changing world, and above all wise judgement. So why Genghis Khan? Although some in the West see him in negative terms, the Mongol leader created one of the world's greatest empires. His hugely successful strategies included intelligence gathering, understanding his rivals' motivations, being quick to learn and adopt new technologies and ideas, and successful people management. Genghis Khan is one of history's most charismatic and dynamic leaders - and you will need all his skill, strength and tenacity to succeed in both dentistry and business. This how to.' book on survival and empire-building in the dentistry business is ideal for anyone who owns, aspires to own, or is involved in managing a practice. It contains advice relevant to both small and large practices, to dentists working in the National Health Service (NHS) and private practice, and to general and specialist practices.
Proven Growth Strategies for Your New Or Existing Practice
Author: Edward M. Logan, Dds,Edward M. Logan
Category: Business & Economics
Whether you are a new dentist opening your first practice or an experienced dentist looking to take your current practice to the next level, Dr. Edward Logan's new book on dental practice growth will help you achieve your goals. Written by a dentist for dentists, Dentistry's Business Secrets reveals the vital business truths Dr. Logan perfected while growing three successful dental practices from scratch.
Author: Marc B. Cooper
Category: Business & Economics
What does it really take to have a highly successful practice? You might think that having a thriving practice takes knowing the right way to run your practice as a business. And to run your practice as a highly profitable business, you might believe you must have precise scripts, the best business processes, and the most well-defined and highly calibrated systems. Sorry to disappoint you, none of these delivers success. Practice success goes far beyond knowing how to produce the results. Practice success isn't the result of the right information, prescriptions, recipes, tips, and formulas. There is another domain to master without which success will not occur. And that is what this book is about. This domain is about who you need to be as an owner, as a manager, as a leader and as a marketer. If you can't be a powerful owner, if you can't be an effective manager, if you can't be an inspirational leader, if you can't be someone who attracts patients, then whatever information you have and whatever actions you take will not be effective. In order to access this domain of who you need to be in the practice, I have written this book using the most commonly asked questions culled from my 25 years as a practice management consultant. By standing in the shoes of dentists who have asked these questions and by thoughtfully considering the responses, you will see yourself and how you are in your practice. You will see how the answers in this book teach profound lessons about yourself, which will allow you to change, resulting in you being more highly effective and powerful in your practice. Lao Tzu once said; "Mastering your enemies makes you strong. Mastering yourself makes you fearless." This book is about mastering yourself in the business of practice. This book will give you insights, revelations and a much deeper understanding of yourself as a leader, manager and owner. These insights will help you to think and act in new ways that allow you to produce much better outcomes and results. This is your path to mastery. Let's take these first steps together.
Author: D M D Philip L Kempler
This book is the business side of dentistry. Learn facts never taught in dental school nor learned while practicing dentistry: How to value a dental practice Tax consequences of buying or selling a practice. How to choose a broker, and much more. Includes 6 overhead analysis templates and 2 retirement income planners. It's a must read!
A Blueprint for Success: A Blueprint for Success: Tools, Resources and Solutions for Dental Practice Owners and Managers
Author: Mary Fisher-Day
Publisher: Createspace Independent Publishing Platform
You applied to dental school to become a Dentist. Being a business manager was not likely on your radar. That's where we come in. We provide dentists with the tools and support to achieve results quickly, so you can enjoy practicing dentistry and your life! Mary's career in dentistry has spanned more than 3 decades; she has worked as an assistant, scheduling and financial coordinator, and office manager. Early in her career, she moved a lot. Although it was tough at the time, moving often did have one benefit. Mary saw the effects of management style on practice culture, employee loyalty, Patient satisfaction and ultimately Practice Success. Realizing a strong desire to expand her career, Mary continued her education with the study of business management. Armed with experience and knowledge of the inner workings of dental practices, she was ready to begin the next phase of her career and began working with a large dental practice management and transition company. She worked as a practice management consultant with the firm until the owner decided to focus solely on practice Transitions. Mary founded The Dental Business(tm) in 2002. She and her team, of experienced dental professionals, provide Coaching services for dental teams and see quick results by providing custom solutions and management systems based on the needs of the practice. Their ultimate goal and mission, if you will, is to see dentists and their teams enjoy going to work each day, have patients that happily refer others, worry-free time away from the office and the prosperous practice they dream of.
Author: Michael R. Young
Publisher: CRC Press
Managing a Dental Practice the Genghis Khan Way shows you how to turn your practice into a successful business. Being an effective practice manager demands a clear vision, sufficient business knowledge and, above all, wise judgement. Never intended to be a theoretical book, this is a "warts-and-all" guide to managing a dental practice, written by someone who’s been there, made mistakes and survived. It will show you the importance of teamwork and communication, staying close to your patients and prudent financial management. So why Genghis Khan? Well, Genghis Khan was a charismatic leader in the late twelfth and early thirteenth centuries who created one of the world's greatest empires. His hugely successful strategies included intelligence gathering, being quick to learn and adopt new technologies and successful people management. Whichever way you look at it, you will need all of Genghis Khan’s skill, strength and tenacity to be a successful dentist and business owner. This revised edition has been thoroughly updated and adds a section on buying and setting up a practice as well as much more about managing patients and employees. You will find information on leadership, team building and working with other clinicians. The Policies and Procedures section now includes a new chapter on how to manage the Care Quality Commission. In many ways, this book reflects the author’s own odyssey through the choppy waters of practice ownership and the resulting insights and understanding of how to successfully manage a dental practice.
Market Yourself Effectively and Accelerate Your Results
Author: Penny Reed
In dental school, you had a big dream for your career and future practice. If your dream has been derailed or you are feeling unfulfilled, Growing Your Dental Business will reveal five keys to growth, including how you can: • Increase your new patient load • Increase your active patients • Increase your case acceptance ratios • Increase office efficiency • Increase hygiene membership If you feel like you have hit the wall, find out what others have done to move past obstacles and get the results they were looking for. Learn, apply the steps in this book, and maximize your results.
How Dentists Can Build a Fascinating Brand and Achieve More While Working Less
Author: Dr. Anissa Holmes
Publisher: Morgan James Publishing
Delivering WOW is a blueprint for running and growing a dental practice. Dr. Anissa Holmes was sick of working too much and earning too little, so she decided to do something about it. After years of learning and experimentation, she developed a simple, high-impact process to run and grow a dental practice that turned her office into a high-profit practice with over 50,000 raving Facebook fans and a reliable team she can trust to handle anything that comes their way. With this newly-updated and expanded version of a book that helped thousands of dentists build more profitable and enjoyable dental practices, Dr. Holmes walks dentists through building a winning team, maximizing profitability, and reliably growing patient numbers without having to waste time and money on expensive and ineffective advertising methods. If you’re tired of feeling guilty, stressed, and frustrated by your practice and want to build one that allows you to make more, work less, and have a meaningful impact in the world, Delivering WOW is the step-by-step plan for you!
201 Tips for Growing Your Dental Practice
Author: DMD Mph Dr Ann Marie Gorczyca, MS
Category: Business & Economics
MARKETING The business of dentistry is more competitive than ever. An understanding of marketing will help you conquer this challenge. It All Starts With MARKETING-201 Marketing Tips for Growing a Dental Practice shares ideas, experiences and strategies to gain new patients and grow your practice. It will serve as a useful resource for the dental professional. PATIENTS With attention to your patients, their experience in your office, and the things they love, the doctor and team implement a strong internal marketing system and can make ideal dental care more available than ever before. COMMUNITY By building a unique brand and participating in community events, new patients discover you, get to know you and learn your story. Public relations is an external marketing method that should be considered for the exposure, name recognition, trust, and credibility that it gives you. RELATIONSHIPS Professional dental and medical relationships are built on trust by education, communication and participation, as well as giving of yourself to others and producing excellent dental results. Never underestimate the external marketing effectiveness of expressing acknowledgement, appreciation, kindness and love. Dr. Ann Marie Gorczyca is a Clinical Adjunct Professor of Orthodontics at the Arthur A. Dugoni School of Dentistry, University of the Pacific, where she speaks on practice management topics including marketing, teamwork, treatment coordination, customer service, management systems and human resource management. She was a marketing speaker at the 2011 and 2012 American Association of Orthodontists (AAO) Annual Sessions. Formerly a faculty member at UCSF School of Dentistry, she has received teaching awards from UCSF and University of the Pacific Dental Schools. Dr. Gorczyca is a Diplomate of the American Board of Orthodontics and is in private practice in Antioch, California. She lives in Northern California. This is her first book.
How to Build a Thriving Dental Practice with a Solid Foundation, Systems & Leadership
Author: Dr Michael Dolby Dds,Michael Dolby
In Practice Made Perfect, Dr. Michael Dolby addresses the biggest hurdle faced by most dentists: managing the business side of dentistry. Dr. Dolby provides dentists with the tools needed to maximize the success of any practice through his three pillars of success - Foundation, Systems and Leadership. The methods described in Practice Made Perfect are at the core of every successful dental office. When applied consistently, these best practices will result in a more stress-free and profitable business. Dr. Dolby is a practicing dentist and business- management expert with more than 20 years of experience who recognizes that a lack of business training places dentists at a distinct disadvantage in running a practice. Dr. Dolby's practice-enhancement company Triumph-Dental.com was created to help dentists overcome these obstacles and achieve massive success in all phases of their career. Whether you are a seasoned professional or just out of dental school this book is a valuable resource for any dentist striving for greatness in their practice. Learn from someone who actually faces the same challenges you do everyday as a practicing dentist. All you need to do now is start reading!
Selling to the Hidden Influencer who Can Multiply Your Results
Author: Brent Adamson,Matthew Dixon,Pat Spenner,Nick Toman
Publisher: Portfolio Trade
Category: Business & Economics
Four years ago, the bestselling authors of The Challenger Sale overturned decades of conventional wisdom with a bold new approach to sales. Now their latest research reveals something even more surprising: Being a Challenger seller isn't enough. Your success or failure also depends on who you challenge. Picture your ideal customer: friendly, eager to meet, ready to coach you through the sale and champion your products and services across the organization. It turns out that's the last person you need. Most marketing and sales teams go after low-hanging fruit: buyers who are eager and have clearly articulated needs. That's simply human nature; it's much easier to build a relationship with someone who always makes time for you, engages with your content, and listens attentively. But according to brand-new CEB research--based on data from thousands of B2B marketers, sellers, and buyers around the world--the highest-performing teams focus their time on potential customers who are far more skeptical, far less interested in meeting, and ultimately agnostic as to who wins the deal. How could this be? The authors of The Challenger Customer reveal that high-performing B2B teams grasp something that their average-performing peers don't: Now that big, complex deals increasingly require consensus among a wide range of players across the organization, the limiting factor is rarely the salesperson's inability to get an individual stakeholder to agree to a solution. More often it's that the stakeholders inside the company can't even agree with one another about what the problem is. It turns out only a very specific type of customer stakeholder has the credibility, persuasive skill, and will to effectively challenge his or her colleagues to pursue anything more ambitious than the status quo. These customers get deals to the finish line far more often than friendlier stakeholders who seem so receptive at first. In other words, Challenger sellers do best when they target Challenger customers. The Challenger Customer unveils research-based tools that will help you distinguish the "Talkers" from the "Mobilizers" in any organization. It also provides a blueprint for finding them, engaging them with disruptive insight, and equipping them to effectively challenge their own organization.
Building Your Successful Future
Author: Sheri B. Doniger, DDS
Publisher: PMPH USA
Practical Practice Solutions in Dentistry: Building Your Successful Future provides a broad overview of how to start a business and be successful. With contributions from industry experts sharing real-life lessons learned in the management of dentistry offices, this volume delivers a comprehensive practice management resource. The editor, Dr. Sheri B. Doniger, set a course to collect expert advice on basic and complex concepts for dentists starting out as small business owners. The chapter contributors provide readers with dental industry voices sharing information from a first-hand viewpoint. Chapters offer strategies for business topics such as negotiating leases, hiring and team training, and billing and dental coding.
How to Create a Winning Organizaion
Author: John Wooden
Publisher: McGraw Hill Professional
Category: Business & Economics
A Wall Street Journal Bestseller A compelling look inside the mind and powerful leadership methods of America’s coaching legend, John Wooden "Team spirit, loyalty, enthusiasm, determination. . . . Acquire and keep these traits and success should follow." --Coach John Wooden John Wooden’s goal in 41 years of coaching never changed; namely, to get maximum effort and peak performance from each of his players in the manner that best served the team. Wooden on Leadership explains step-by-step how he pursued and accomplished this goal. Focusing on Wooden’s 12 Lessons in Leadership and his acclaimed Pyramid of Success, it outlines the mental, emotional, and physical qualities essential to building a winning organization, and shows you how to develop the skill, confidence, and competitive fire to “be at your best when your best is needed”--and teach your organization to do the same. Praise for Wooden on Leadership: “What an all-encompassing Pyramid of Success for leadership! Coach Wooden’s moral authority and brilliant definition of success encompass all of life. How I admire his life’s work and concept of what it really means to win!” --Stephen R. Covey, author, The 7 Habits of Highly Successful People and The 8th Habit: From Effectiveness to Greatness “Wooden On Leadership offers valuable lessons no matter what your endeavor. 'Competitive Greatness' is our goal and that of any successful organization. Coach Wooden’s Pyramid of Success is where it all starts.” --Jim Sinegal, president & CEO, Costco
Processes and Procedures for Success
Author: Kevin Coughlin,Kevin Coughlin DMD
Dental school offers the skills you need to serve patients while they're in your dental chair, but rarely does it consider the day-to-day issues of creating, maintaining, and improving a dental practice. The newly graduated dentist is often alone as he or she stumbles through the unfamiliar realms of sales, customer service, and hiring staff. A thirty-year veteran of dentistry, Kevin Coughlin, DMD, MBA, MAGD, runs fourteen dental practices, performing all aspects of general dentistry. Under his expert tutelage, you'll learn how to apply his tested and refined processes and procedures to your own dental office. Let Coughlin guide you through the otherwise torturous process of hiring your team and providing them with the right training and education. He also offers teaching points in the clinical aspects of dental surgery and the comprehensive treatment planning of cases that are difficult to include in your practice. From day-to-day office management to cosmetic dentistry and other specializations you can add to your growing practice, Coughlin offers it all-a complete guide for business, the dental chair, and personal life. You could grow your practice through trial and error. Or you could follow Coughlin's proven blueprint for success.