The parallel aims of a dental practice are to deliver excellent patient care through highly trained and motivated employees and to maximise income and profit. Achieving these aims as a practice manager demands a clear vision, sound preparation, planning and marshalling of resources, broad business knowledge, an understanding of a rapidly changing world, and above all wise judgement. So why Genghis Khan? Although some in the West see him in negative terms, the Mongol leader created one of the world's greatest empires. His hugely successful strategies included intelligence gathering, understanding his rivals' motivations, being quick to learn and adopt new technologies and ideas, and successful people management. Genghis Khan is one of history's most charismatic and dynamic leaders - and you will need all his skill, strength and tenacity to succeed in both dentistry and business. This how to.' book on survival and empire-building in the dentistry business is ideal for anyone who owns, aspires to own, or is involved in managing a practice. It contains advice relevant to both small and large practices, to dentists working in the National Health Service (NHS) and private practice, and to general and specialist practices.
Dr. David Moffet is an international expert in dental practice management. With over 32 years of dental experience, he has developed a simple, practical, and incredibly effective way of increasing the number of patients you see... the amount of money you charge... and the percentage of large case revenues your patients will happily accept. In some cases, Moffet’s strategy has resulted in over $100,000 in additional cash flow in just weeks. All you need is a decent team and his secret weapon, “The Ultimate Patient ExperienceTM.” The UPE is a unique, low-cost system of unique patient engagement that is incredibly easy to put in place. In fact, one of Moffet’s strategies costs less than $40 to implement, and you can have it up and running by the end of business, today. The Ultimate Patient Experience has allowed Dr. Moffet to: • Sell his dental practice for a cool $2.75 million - for which he collected 80% in cash, 20% in stock... • Consistently increase his prices (10.55% per year, on average) while retaining over 90% of his patients... • And DOUBLE his cold phone conversion rates, using a strategy that will take you less than 10 minutes to set up... Inside these pages, you’ll discover exactly how Dr. Moffet accomplished each of these things, and how you can, too. “For decades now, I have recommended Michael Gerber’s E-Myth Revisited as the go-to entrepreneurial guide. After reading David Moffet’s How To Build The Dental Practice of Your Dreams (Without Killing Yourself!) in Less Than 60 Days, I now say that same thing to any and all dentists. David Moffet walks his talk and has not only built a thriving and successful dental practice but a life of wonder and enrichment as well. Anyone aspiring to build both a thriving dental practice and life, READ this book. It has all the secrets to such success!” ―Jack Daly CEO, JackDaly.net “Don’t just read this book. Use this book. Dr. Moffet provides you the playbook, revealing how to build a successful seven-figure practice while working four days a week for 37 weeks.” ―Shep Hyken Customer Service Expert and New York Times bestselling Author of The Amazement Revolution “David has a natural passion for patient awareness and service. This book outlines the understanding of why you need to focus on world-class service to fast track the success of your profession. The book will inspire you, motivate you, and keep you loving the world of dentistry, not dreading it.” ―Kathy Metaxas Director, Consultant, International Speaker, and Professional Motivator “This book not only teaches how to create the ultimate patient experience, it is a game plan on how to become a business customers cannot live without. Moffet did exactly that and now shares how you can too. Everyone in your organization needs to read this book.” ―John R. DiJulius III Author of The Customer Service Revolution “David Moffet encourages his readers to let no one ever come to you without leaving better and happier. His premise is simple: the secret to success is not a secret…work hard, shift your thinking, and add real value to people’s lives.” ―Dr. Ronald F. Arndt, DDS, MBA, MAGD Master & Board Certified Coach THE DENTAL COACH “The best dentists and practices always want to be better. David Moffet can give you the tools to continue building your dream practice year after year while enjoying more freedom to enjoy your other life.” ―Linda Miles Founder, Linda Miles & Associates; Founder, Speaking Consulting Network; Cofounder, Oral Cancer Cause (a 5013c) “A practical guide based on decades of experience. Dr. Moffet’s advice is clear, accessible, and applicable, and the book is fun to read. Whether you’re just starting your practice or you’re looking for that next stage of growth, this book will help.” ―Dr. Howard Farran, DDS, MBA International Lecturer and Publisher/Founder of Dentaltown Magazine
Proven Growth Strategies for Your New Or Existing Practice
Author: Edward M. Logan, Dds,Edward M. Logan
Category: Business & Economics
Whether you are a new dentist opening your first practice or an experienced dentist looking to take your current practice to the next level, Dr. Edward Logan's new book on dental practice growth will help you achieve your goals. Written by a dentist for dentists, Dentistry's Business Secrets reveals the vital business truths Dr. Logan perfected while growing three successful dental practices from scratch.
Practical Practice Solutions in Dentistry: Building Your Successful Future provides a broad overview of how to start a business and be successful. With contributions from industry experts sharing real-life lessons learned in the management of dentistry offices, this volume delivers a comprehensive practice management resource. The editor, Dr. Sheri B. Doniger, set a course to collect expert advice on basic and complex concepts for dentists starting out as small business owners. The chapter contributors provide readers with dental industry voices sharing information from a first-hand viewpoint. Chapters offer strategies for business topics such as negotiating leases, hiring and team training, and billing and dental coding.
You applied to dental school to become a Dentist. Being a business manager was not likely on your radar. That's where we come in. We provide dentists with the tools and support to achieve results quickly, so you can enjoy practicing dentistry and your life! Mary's career in dentistry has spanned more than 3 decades; she has worked as an assistant, scheduling and financial coordinator, and office manager. Early in her career, she moved a lot. Although it was tough at the time, moving often did have one benefit. Mary saw the effects of management style on practice culture, employee loyalty, Patient satisfaction and ultimately Practice Success. Realizing a strong desire to expand her career, Mary continued her education with the study of business management. Armed with experience and knowledge of the inner workings of dental practices, she was ready to begin the next phase of her career and began working with a large dental practice management and transition company. She worked as a practice management consultant with the firm until the owner decided to focus solely on practice Transitions. Mary founded The Dental Business(tm) in 2002. She and her team, of experienced dental professionals, provide Coaching services for dental teams and see quick results by providing custom solutions and management systems based on the needs of the practice. Their ultimate goal and mission, if you will, is to see dentists and their teams enjoy going to work each day, have patients that happily refer others, worry-free time away from the office and the prosperous practice they dream of.
Michael G. Gerber,Alan Kwong Hing,Christopher Barrow
Author: Michael G. Gerber,Alan Kwong Hing,Christopher Barrow
Category: Business & Economics
Running a successful dental practice is a juggling act. You need expertise in your area of dentistry to provide services to clients. You also need the know-how to run a small business. You've probably been well-prepared by your education and experience for the technical ins and outs of dental practice. Yet what training has prepared you to run a business? The E-Myth Dentist fills this knowledge gap, giving you a complete toolkit for either starting a successful practice from scratch or maximizing an existing practice's performance. Loaded with practical, powerful advice you can easily use, this one-stop guide helps you realize all the benefits that come with a thriving dental business. Leading a dental practice can seem like a daunting task, with too few hours in the day, too many petty management issues, and problems dentists in large practices don't seem to face. The E-Myth Dentist offers you a road map to create a dental business that's self-sufficient, growing, and highly profitable. Take your business to levels you didn't think possible with this unique guide!
You can count on McDonald: the go-to source for expert, complete coverage of oral care for infants, children, and teenagers for over half a century. McDonald and Avery’s Dentistry for the Child and Adolescent, 10th Edition discusses pediatric examination, development, morphology, eruption of the teeth, and dental caries in depth — and emphasizes prevention and the treatment of the medically compromised patient. Boasting a new design and handy Evolve site, this new edition by Jeffrey A. Dean equips you with the latest diagnostic and treatment recommendations in the fast-growing field of pediatric dentistry. Complete, one-source coverage includes the best patient outcomes for all of the major pediatric treatments in prosthodontics, restorative dentistry, trauma management, occlusion, gingivitis and periodontal disease, and facial esthetics. A clinical focus includes topics such as such as radiographic techniques, dental materials, pit and fissure sealants, and management of cleft lip and palate. Practical discussions include practice management and how to deal with child abuse and neglect. Evolve site provides you with the best learning tools and resources. UPDATED! More emphasis on preventative care and treatment of medically compromised patients helps you provide more effective care. NEW! Easier-to-follow design.
18 Steps Every Dentist Should Take Before Opening a Dental Practice
Author: Jarrett Manning
Renowned dentist, practice owner, and business coach, Dr. Jarrett L. Manning aka Dr. Jarrett reveals her secrets of the trade in The Dentalpreneur Plan: 18 Steps Every Dentist Should Take Before Opening a Dental Practice. Pulling from her thriving career both as a dentist and dentalpreneur, Dr. Jarrett gives aspiring practice owners and go-getters a start-to-finish blueprint of how to build a profitable and trustworthy business. These pages dole out pro tip after pro tip whether it is about marketing, loan approvals, fee schedules, or customer service, staff selection, and chair-side manner, all in quick, accessible, and straightforward bits that will stick with you as you make your move toward practice ownership. As Dr. Jarrett openly notes, she's made the mistakes for you and gathered her tried-and-trues. All you have to do is be eager to learn, ready to work, and prepare yourself for a new, successful, and fulfilling step in your career as a dentalpreneur!
Professional Obligations and Practical Applications, Third Edition
Author: David T. Ozar,David J. Sokol,Donald E. Patthoff
Publisher: Georgetown University Press
The First Years of Practice -- The Mature, Well-Experienced Dentist -- Thinking about the Case -- Conclusion -- Appendix: Resources for Dental Professional Ethics and Professionalism Education -- Bibliography -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- R -- S -- T -- U -- V -- W -- About the Authors
8 Strategies for Building a Practice that Everyone Loves to Visit
Author: Philip Newsome,Chris Barrow
Publisher: Radcliffe Publishing
There are many ways to achieve success. However, organisations that are successful tend to share a number of common characteristics. This book looks at how these characteristics apply to the profession of dentistry and how they can be applied to create a successful dental practice.
"Can't I just do the dentistry?" For over 25 years this is, hands down, the question dentists ask me most often. "I just want to do the dentistry and not have to get involved in all the other aspects of running a practice." Most dentists go into practice because they love the clinical challenge. Their joy is in mastering the technique, incorporating the coolest technology, improving the patient experience and in achieving top-notch clinical results. However, what they find once they get into practice is that they are running a small business and taking on many roles, CEO, CFO, CTO, let's face it, some days you're the entire C-Suite as well as chief cook and bottle washer! Dental schools don't focus on how to run the business side of a practice. The eager dentist finds they have to hire and then train, develop, engage and retain employees, learn and then coach the best practices for productive scheduling while supporting the team and the patients ethically and emotionally. That is where Ginny Hegarty's book, Pivot, can help. In her book, Ginny explains the innovative, lean business definition of pivot is to change strategy without changing vision. She explains that doctors can pivot to show their team the way to success. She wrote this book to help dentists learn to lead the team and create a culture that serves your purpose and passion with profitability following. Ginny's wish is that this book will lead dentists to a new understanding of the power they have to create the practice they've always dreamed of. She hopes this book kick starts a new level of success and joy in the reader's practice and life!
What does it really take to have a highly successful practice? You might think that having a thriving practice takes knowing the right way to run your practice as a business. And to run your practice as a highly profitable business, you might believe you must have precise scripts, the best business processes, and the most well-defined and highly calibrated systems. Sorry to disappoint you, none of these delivers success. Practice success goes far beyond knowing how to produce the results. Practice success isn't the result of the right information, prescriptions, recipes, tips, and formulas. There is another domain to master without which success will not occur. And that is what this book is about. This domain is about who you need to be as an owner, as a manager, as a leader and as a marketer. If you can't be a powerful owner, if you can't be an effective manager, if you can't be an inspirational leader, if you can't be someone who attracts patients, then whatever information you have and whatever actions you take will not be effective. In order to access this domain of who you need to be in the practice, I have written this book using the most commonly asked questions culled from my 25 years as a practice management consultant. By standing in the shoes of dentists who have asked these questions and by thoughtfully considering the responses, you will see yourself and how you are in your practice. You will see how the answers in this book teach profound lessons about yourself, which will allow you to change, resulting in you being more highly effective and powerful in your practice. Lao Tzu once said; "Mastering your enemies makes you strong. Mastering yourself makes you fearless." This book is about mastering yourself in the business of practice. This book will give you insights, revelations and a much deeper understanding of yourself as a leader, manager and owner. These insights will help you to think and act in new ways that allow you to produce much better outcomes and results. This is your path to mastery. Let's take these first steps together.
Marketing The Million Dollar Practice defines the new paradigm of creating rapid growth and higher profits by generating loyal new patients for any professional practice. Dr Bill Williams, a dentist in Suwanee, GA, reveals 27 steps to follow to grow a practice 1/2 million dollars a year. Starting over with no patients, he grew from zero to $5.8 million in 10 years. Every step can be duplicated, no matter what type of professional practice employs them; they are universal truths, not just unique-to-dentistry concepts. Endorsements by dental luminaries such as Dr Mike Abernathy of Summit Practice Solutions, Dr Bruce Baird of The Productive Dentist Academy, Dr Chris Kammer of the American Academy of Cosmetic Dentistry, Dr Bill Blatchford of Blatchford Solutions, and Gary Takacs, founder of Takacs Learning Center all point to one common recommendation: "This book is a must get, must read and must apply book if you want a thriving professional practice in today's economic climate." Marketing The Million Dollar Practice is not just book of how to's on marketing. Dr Williams takes you through his personal journey that led him to make the Big Decision to start over. He gives the reader the tools to do a mental makeover that allows a complete re-framing of what is important in life and how to negotiate that often frightening tightrope stretched between those canyon walls called failure and success. Do you need to rearrange your approach to marketing, tweak an already successful practice, or make a brand new start and create the practice of your dreams? This book is full of ideas; it can help any service business. Physicians, chiropractors, veterinarians, audiologists, spas and salons could all benefit from applying these new marketing methods. If you've ever heard of Guerrilla Marketing and want to see how it's implemented, you will want to read this book. Dr Williams is the only dentist who is a Certified Trainer in Guerrilla Marketing by Guerrilla Marketing's founder, Jay Conrad Levinson. This book includes 10 Guerrilla Marketing tactics for startup practices and his Seven Mountain Marketing Strategy. The centerpiece of Dr Williams' success is the New Patient Experience ( 93% case acceptance success). To understand how it is possible to average over $10,000 per day in production, day in and day out, as an individual practitioner, it is essential to understand the psychology of sales and marketing and why people make the decisions they do. If you are a person who wants to find answers through prayer, you will want to see how Dr. Williams and his wife, Sheila, received The Answer. Follow their spiritual journey into Africa and back. Climb the Seven Mountains of Marketing, Dr Williams own prescription for practice growth. See the view of how to run a successful business from 10,000 feet. Running a $5 million practice is not about doing all the work yourself. Dr Williams identifies the steps he took so that he could travel, take continuing education courses, do dental missions and family vacations. Learn the value of mentors and how to position yourself as a mentor to others. Finally, Dr Williams describes the Perfect Dental Storm; when it all came together and how you can also achieve a similar result. Years of being an understudy paid handsome dividends. The road to success is paved with stones collected over a lifetime of experiences. Dr Williams offers readers to take and use stones he has collected over four decades of practice. All of this would never have been possible without the inspiration and guidance of Dr Williams' main mentor, Dr Omer Reed of Phoenix, AZ. Dr Reed opens this book with his Forward that provides contextual congruity, defines how it all came to be and why this book is important. Reed says that "When the paradigm shifts, everyone starts at the beginning" and in the case of this generation, "Marketing has come a long way. The paradigm has shifted "
This is a complete business plan for a Dental Practice Broker. Each of our plans follows a 7 chapter format: Chapter 1 - Executive Summary - This part of the business plan provides an introduction for the business, showcases how much money is sought for the company, and acts as a guideline for reading the rest of the business plan. Chapter 2 - Financing Summary - The second section of the business plan showcases how you intend to use the financing for your business, how much of the business is owned by the Owners, who sits on the board of directors, and how the business could be sold in the future. Chapter 3 - Products and Services - This section of the business plan showcases the products/services that you are selling coupled with other aspects of your business operations. Chapter 4 - Market Analysis - This is one of the most important sections of your business plan. Each of our plans includes complete industry research specific to the business, an economic analysis regarding the general economy, a customer profile, and a competitive analysis. Chapter 5 - Marketing Plan - Your marketing plan will showcase to potential investors or banks how you intend to properly attract customers to your business. We provide an in depth analysis of how you can use your marketing plan in order to drive sales. Chapter 6 - Personnel Summary - Here, we showcase the organizational structure of your business coupled with the headcount and salaries of your employees. Chapter 7 - Financial Plan - This is the most important part of your business plan. Here, we provide a three year profit and loss statement, cash flow analysis, balance sheet, sensitivity analysis, breakeven analysis, and business ratios.
Author: Jeffrey A. Dean,David R. Avery,Ralph E. McDonald
Publisher: Elsevier Health Sciences
A leading text in pediatric dentistry, McDonald and Avery’s Dentistry for the Child and Adolescent provides expert, complete coverage of oral care for infants, children, and teenagers. All the latest diagnostic and treatment recommendations are included! Comprehensive discussions are provided on pediatric examination, development, morphology, eruption of the teeth, and dental caries. This edition helps you improve patient outcomes with up-to-date coverage of restorative materials, cosmetic tooth whitening, care of anxious patients, and sedation techniques for children. Complete, one-source coverage includes the best patient outcomes for all of the major pediatric treatments in prosthodontics, restorative dentistry, trauma management, occlusion, gingivitis and periodontal disease, and facial esthetics. A clinical focus includes topics such as such as radiographic techniques, dental materials, pit and fissure sealants, and management of cleft lip and palate. Practical discussions include practice management and how to deal with child abuse and neglect. Full-color photographs and illustrations accurately depict trauma, restorative, implants, and prosthetics. A new Pediatric Oral Surgery chapter discusses the latest developments in office-based pediatric oral surgery, along with head and neck infections and medical conditions in the pediatric patient. Emphasis is added to preventive care and to treatment of the medically compromised patient. An Evolve website includes case studies, an image library, links to ADEA, ADA, and CDC reports on pediatric dentistry, and other web links.