Tools and strategies for hiring, training, supporting, and motivating the fast-growing modern mobile workforce, which in 2011 will surpass 1 billion worldwide Clemons, a leading training solutions innovator, outlines the eight essentials for creating and sustaining a passionate and productive mobile work force Includes sections on choosing the right technologies to enable and empower mobile workers
Set your virtual team on a path to success In the global marketplace, people can work practically anywhere and anytime. Virtual teams cut across the boundaries of time, space, culture, and sometimes even organizations. Rising costs, global locations, and advances in technology are top reasons why virtual teams have increased by 800 percent over the past 5 years. Packed with solid advice, interviews and case studies from well-known companies who are already using virtual teams in their business model and their lessons learned, Virtual Teams For Dummies provides rock-solid guidance on the essentials for building, leading, and sustaining a highly productive virtual workforce. It helps executives understand key support strategies that lead virtual teams to success and provides practical information and tools to help leaders and their teams bridge the communication gaps created by geographical separation—and achieve peak performance. Includes research findings based on a year-long study on the effectiveness of virtual teams Mindset and skill shift for managers from old school traditional team management to virtual team management Covers the communication and relationship strategies for virtual teams Examines how the frequency of in-person meetings affects a remote team’s success Written by an award-winning leadership expert, this book is your one-stop resource on creating and sustaining a successful virtual team.
Cutting-Edge Solutions for Hiring, Managing, Motivating, and Engaging Mobile Employees
Author: Kevin Sheridan
Publisher: Red Wheel/Weiser
Category: Business & Economics
The mere suggestion of employees working from home is enough to make many managers sweat. Faced with the prospect of managing an employee they can’t even see, many discover that their managerial style just doesn’t work anymore. As an increasing number of jobs can be executed from home, managers must learn how to adapt their leadership style to cater to remote employees. Based on years of research, The Virtual Manager provides any manager with the tools he or she needs to successfully work with virtual employees. Trust us: it’s not like managing office-bound employees! This book is a tell-all user manual for a new generation of managers. To stay competitive in a global marketplace, it is essential to incorporate virtual employees into talent management strategy. The Virtual Manager arms managers with the knowledge they need to be become effective virtual leaders, including actionable advice on how to: Leverage the top engagement drivers for virtual employees Develop or alter policies and procedures to fit virtual employees’ needs Impact business outcomes through a flexible work strategy
This book provides a critical insight into the ongoing debates and controversies that surround employee empowerment and workplace innovation. It highlights competing interests and conflicting values, and illuminates some basic tensions between confident rhetoric and everyday realities. Martin Beirnes contribution marks a contrast with established academic investigations in this area. It combines sober analysis with advocacy to claim space for a research-based activism among coalitions of critical researchers and like-minded practitioners that can anticipate and promote genuinely enriching and empowering ways of managing and organizing work. Advanced students of management and organization will discover an invaluable, thought-provoking resource. It offers fresh insights, stimulating arguments and applied knowledge that will also appeal to managers with responsibility for work and employee relations, and to educators and researchers in the areas of critical management studies, work and employment.
Publisher: American Society for Training and Development
Category: Business & Economics
Not the work of a single, isolated management consultant, The ASTD Management Development Handbook is instead a collection of the best and most current thinking from a wide range of contemporary management experts. Presented in a variety of styles and focused on different aspects of management, the pieces contained in The ASTD Management Development Handbook nonetheless share a common purpose and vision: to provide lessons, wisdom, and perspectives that are deeply relevant for leaders and trainees in today’s challenging corporate environment.
Darlene Van Tiem,James L. Moseley,Joan C. Dessinger
Optimizing Results Through People, Process, and Organizations
Author: Darlene Van Tiem,James L. Moseley,Joan C. Dessinger
Publisher: John Wiley & Sons
Category: Business & Economics
Fundamentals of Performance Technology is a practical how-to guide designed to help practitioners and students understand the science of performance technology and successfully implement organizational change. Using the Human Performance Technology (HTP) model, the authors explain step-by-step how to spot performance indicators, analyze problems, identify their underlying causes, and create workable solutions, and perspective on change management. The completely updated and revised third edition will also feature expanded sections on intervention design and development, tips for sustaining change over time, and all new case studies contributed by top practitioners and academics in the field.
In the workplace, “understanding the technology landscape is important because it helps you choose the best technology tools to support employee engagement, communication, and motivation,” writes Sharlyn Lauby in “Motivating Employees in the Digital Age.” Lauby explains how to use social media, gamification, and mLearning to motivate workers, and provides tips on avoiding some common mistakes. This issue of TD at Work will: • Describe the capabilities of technology in today’s workplace. • Explain how to apply technology to classic motivation theories. • Outline how you can use technology to motivate. • Provide tips on using digital tools to motivate employees and measure success.
"Stories of Transformative Learning is intended to encourage people to explore the potential for transformative learning in their lives, practices, and communities. This book illustrates the transformative learning process through ten stories of individuals from both inside and outside of the classroom. Adult educators and adult learners will find the book to be personally insightful and professionally useful. There have been many accounts of transformative learning experiences, but it is not often that we have the opportunity to hear first-hand personal stories of transformative learning. Here, ten stories are told directly by the people who experienced them, with additional commentary from the authors. These stories are intended to resonate with readers and to inspire people to create the conditions where transformative learning can occur in their lives and professional practice. Storytelling is one way in which both educators and learners can understand the process of transformative learning. Telling stories, reading others’ stories, and contemplating our own stories all help us to become aware of alternative perspectives, a process that is at the heart of critical reflection and critical self-reflection, which is, in turn, central to transformative learning. We hope to increase readers’ sense of agency and more self-directed, self-fulfilling lives. By demonstrating how others have examined and reconsidered otherwise hidden assumptions that constrained the quality and potential of their lives, we show readers how they may do the same."
Attract top talent and energize your workforce with a MAGNETIC CULTURE “Sheridan outlines simple but powerful steps to take in creating and maintaining an organization that fosters an environment with similar attraction.” —Marshall Goldsmith, Ph.D., international bestselling author of MOJO and What Got You Here Won’t Get You There “A compelling case for and guide to the creation of a high engagement/high performance workforce.” —Douglas R. Conant, retired president and CEO, Campbell Soup Company; New York Times bestselling author of TouchPoints “It’s impossible for any company to have a monopoly on talent. But it is possible to have the best culture. Sheridan shares insights and best practices for creating an engaging culture where associates can grow and thrive.” —Frits van Paassche n, president and CEO, Starwood Hotels & Resorts Worldwide, Inc. “A long time ago I discovered that when employees are passionate about their work, customers are passionate about the company. Kevin Sheridan knows that secret too. His insights on finding the right people and getting them engaged can change your culture forever.” —Quint Studer, founder of Studer Group, 2010 Malcolm Baldrige National Quality Award recipient “This book is filled with practical ideas, illuminating case stories, and fresh perspectives to stir employee engagement in any organization.” —Pamela Meyer, Ph.D., author of From Workplace to Playspace: Innovating, Learning and Changing through Dynamic Engagement About the Book: The perils of a disengaged workforce are well known—low productivity, high employee turnover, and failure to meet organization-wide goals. Less well known is what to do about it. How do you create a workforce that is always ready, able, and eager to take the organization to the next level? You have to create a MAGNETIC CULTURE. As CEO of leading employee survey and HR consulting firm HR Solutions, Inc., Kevin Sheridan knows how it’s done—and in Building a Magnetic Culture, he shares all his secrets. Building a Magnetic Culture explains what engages and motivates employees and how to create an environment in which employees can thrive. Drawing on years of research and real-world examples from his consulting experience, Sheridan gives you the strategies and tactics you need to transform your company by creating and sustaining a Magnetic Culture. Providing benchmarking and best practices, as well as interviews with executives and HR professionals at companies that boast the highest levels of employee engagement, Sheridan outlines an easy-to-follow plan that: Attracts the most talented people—and retains them Makes employees feel they are part of the value that their organization creates Increases Employee Engagement and drives productivity Boosts creativity and problem solving According to HR Solutions’ own employee survey results, actively engaged employees show four times more satisfaction in their work and are four times less likely to leave than disengaged employees are. Is there a reason not to make building a Magnetic Culture your top priority? Simply put, organizations that place a high value on actively cultivating a culture of engagement stand apart from their competition and enjoy superior business results.
Learn the psychological secrets of persuasion that influence your remote employees to do what you need them to do. Stop chasing down your employees to make sure that their work is being done. In "Influencing Virtual Teams" you'll get step-by-step tactics that you can implement straightaway with your team to improve your team's engagement and commitment to doing their work. You'll learn: *How a single word can increase compliance by 33%. *How to make someone reply back to your emails (using only the subject line). *How to set deadlines so that they're met by your team. *What you need to do before, during and after every meeting to increase adoption rates. *How to ensure 100% commitment from a team member in six easy steps. *Using just four questions, how to know what your remote employees are really thinking. *How to leave the perfect voice message. *The secret formula for establishing trust with your team. And much, much more! Here's what's covered in the book: Tactic #1: One Word That Influences Your Virtual Team Tactic #2: Set Deadlines Tactic #3: Assign Responsibility Tactic #4: Explain Tasks Tactic #5: When Delegating Tasks, Write Them Out Tactic #6: The Secret Formula for Establishing Trust Tactic #7: Increase Reliability Among Your Team Tactic #8: Increase the Level of Likeability Tactic #9: Six Steps to Ensure 100% Commitment Tactic #10: Know What Someone Is Really Thinking Tactic #11: Leave the Perfect Voice Message Tactic #12: Write Assertive Emails Tactic #13: What You Should Do Before Every Meeting Tactic #14: What You Should Do During Every Meeting Tactic #15: What You Should Do After Every Meeting Tactic #16: Use Your Voice to Your Advantage Tactic #17: Make Your Emails Stand Out Using The Subject Line Would you like to learn more? Get the book and start managing your virtual team today. Scroll to the top of this page and click on the "Add to Cart" button.
How do you lead a team scattered all over the globe? How do you keep members you can't see focused, communicative, and productive? This book helps you understand both the benefits and challenges of virtual teams, and shows you how to build and coach a community that promotes collaboration and ongoing communication.
A Leader's Guide to Painless and Productive Virtual Meetings
Author: Wayne Turmel
Category: Business meetings
Web meetings and online collaboration don't have to mean laying low and answering email, but they too often do. Learn the best practices of people who use WebEx, Lync and other webmeeting tools to lead remote teams, manage projects and get work done. In this book, you'll learn: Why people hate webmeetings What the tools can-and can't-do, along with best practices and tips for engagement and productivity Create an agenda that massively improves participation and gets quality input 4 meeting techniques for teams
A Guide for Human Resource Professionals and Managers on the 21st Century Workplace
Author: Philip Robert Harris
Publisher: Human Resource Development
Category: Business & Economics
Managing the Knowledge Culture expertly explores how to overcome one of the biggest challenges 21st century leaders and their followers face functioning effectively in a knowledge culture. The thoroughly up-to-date book will deepen your understanding of the knowledge culture and its management and clearly detail the changing roles. For human resource professionals or managers who wants to be on the leading-edge of knowledge management, this realistic resource is a must.
The official study guide for the Workforce Management Technology Certification, containing core knowledge for time and labor management The worldwide standard for the time and labor management technology profession, Workforce Asset Management Book of Knowledge is the official guide to the Workforce Asset Management Certification. Establishing a common lexicon within the profession for talking about workforce management and systems, this essential guide is designed to establish a body of generally accepted and applicable practices and standards within the industry. Includes contributions from leaders in the field Covers everything from vendor and product selection, to implementation planning and execution, system design, testing and change control, financial analytics, fundamentals of scheduling people against workload and skill sets, and how to use these systems to manage labor costs and productivity Body of knowledge is focused on workers and technologies for every industry and every type of employer Designed around timekeeping and labor scheduling technologies With contributions from leaders in the field, this book expertly covers the knowledge, practices, regulations, and technologies within the domain of workforce management systems. It provides the body of knowledge for managing a workforce using time and attendance systems, labor scheduling, productivity, staffing budgets, workforce software applications, or data, compensation and benefits for payroll and human resources.
The defining attributes of the 21st-century economy and fourth industrial revolution are innovation, technology, globalization, and a rapid pace of change. Therefore, an organization's capacity to enhance the capabilities of its workforce and create a culture of continuous learning are vital to remaining competitive. These trends make an effective learning-and-development (L&D) function more critical than ever. This compendium of articles, from L&D professionals at McKinsey & Company, discusses every facet of professional development and training-from ensuring that L&D's efforts are closely aligned with business strategy to elements of advancing the L&D function, designing learning solutions, deploying digital learning, executing flawlessly, measuring impact, and ensuring good governance. For L&D professionals seeking to hone their organization's efforts, Elevating Learning & Development: Insights and Practical Guidance from the Field is the ideal resource.
Leading any team involves managing people, technical oversight, and project administration, but leaders of virtual teams perform these functions from afar. Leading Virtual Teams walks you through the basics of: • Connecting your people to each other—and to the team’s mission • Surmounting language, distance, and technology barriers • Identifying and using the right communication channels Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives—from the most trusted source in business. Also available as an ebook.
A Practical Guide for Working and Leading from a Distance
Author: Richard Lepsinger,Darleen DeRosa
Publisher: John Wiley & Sons
Category: Business & Economics
Praise for Virtual Team Success "There's no school for this yet, but when the first is established, Virtual Team Success: A Practical Guide for Working and Leading from a Distance will certainly be the core curriculum." —Jessica Lipnack and Jeffrey Stamps, CEO and co-founders, NetAge "Virtual Team Success is a must have for anyone managing geographically-dispersed teams. DeRosa and Lepsinger bring experience and credentials to guide us all through the labyrinth of problems that so often derail virtual teams. As our global businesses become increasingly complex, I can't imagine a more timely or better resource." —Jay Moldenhauer-Salazar, vice president, talent management, The Gap "For global teams that want to be top-performing, Virtual Team Success should be their team handbook. It's loaded with tools, checklists, models, and practical recommendations for working and leading from a distance. This is the kind of book virtual teams really need to be successful. I've been waiting for a book like this and look forward to recommending it as a resource that can help improve the performance of our teams!" —Kathleen McGuire, manager organizational development, Bayer Healthcare HR Global Leadership Development "Virtual teams are intended to make optimal use of expertise spread across the world, but performance excellence is the exception and mediocrity the rule. After extensive and careful study of real teams, DeRosa and Lepsinger have captured essential information, principles of operation, and tools in a highly readable volume that can help thoughtful readers elevate the performance of the teams significantly. The practical focus, collection of techniques and tools, and "how to" tips provide an essential foundation for anyone with virtual team responsibility. The organization of the book centered around challenges, differentiators, and lessons will facilitate finding answers to any problem the team faces. The RAMP model makes it easy to focus on what's important in enabling top performance." —Mike Beyerlein, professor, Organizational Leadership, Purdue University