Publisher: Macmillan International Higher Education
Central to management is the management of change. The second edition of this successful book considers the leadership, interpersonal and management skills needed to manage change effectively within nursing. This is particularly important given the current pace of change within the health service. This book makes use of realistic case studies to demonstrate the stages of the change process. These are complemented with structural exercises and self-assessment questions to facilitate reader participation and application to practical situations.
Drawing on many years' experience, the authors explain the different stages of introducing change, offering clear advice on the many issues involved in both complex and relatively straightforward projects. They discuss change in the NHS context and consider in detail the core principles: effects of change on individuals, groups and organizations, managing a change project - from diagnosis to transition, overcoming resistance, reaching and maintaining the change goals, and personal change management skills.
This is a comprehensive, practical resource for students providing them with the core theory and knowledge underpinning nursing skills. Divided into five sections that discuss a particular area of the 'Essential Skills Clusters', the text explores care, organisational aspects of care, and much more.
Publisher: Macmillan International Higher Education
Financial Management is one of a successful series of books aimed at nursing staff in the health service. The book assumes little prior knowledge of the area of finance and brings the reader gently through the subject so that the principles can be applied to effective budgeting and financial planning.
Author: Committee on the Work Environment for Nurses and Patient Safety,Board on Health Care Services,Institute of Medicine
Publisher: National Academies Press
Building on the revolutionary Institute of Medicine reports To Err is Human and Crossing the Quality Chasm, Keeping Patients Safe lays out guidelines for improving patient safety by changing nurses' working conditions and demands. Licensed nurses and unlicensed nursing assistants are critical participants in our national effort to protect patients from health care errors. The nature of the activities nurses typically perform - monitoring patients, educating home caretakers, performing treatments, and rescuing patients who are in crisis - provides an indispensable resource in detecting and remedying error-producing defects in the U.S. health care system. During the past two decades, substantial changes have been made in the organization and delivery of health care - and consequently in the job description and work environment of nurses. As patients are increasingly cared for as outpatients, nurses in hospitals and nursing homes deal with greater severity of illness. Problems in management practices, employee deployment, work and workspace design, and the basic safety culture of health care organizations place patients at further risk. This newest edition in the groundbreaking Institute of Medicine Quality Chasm series discusses the key aspects of the work environment for nurses and reviews the potential improvements in working conditions that are likely to have an impact on patient safety.
Committee on Quality of Health Care in America,Institute of Medicine
Author: Committee on Quality of Health Care in America,Institute of Medicine
Publisher: National Academies Press
Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research findings and more technology available to them than ever before. Yet recent reports have raised serious doubts about the quality of health care in America. Crossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. This book recommends a sweeping redesign of the American health care system and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others. In this comprehensive volume the committee offers: A set of performance expectations for the 21st century health care system. A set of 10 new rules to guide patient-clinician relationships. A suggested organizing framework to better align the incentives inherent in payment and accountability with improvements in quality. Key steps to promote evidence-based practice and strengthen clinical information systems. Analyzing health care organizations as complex systems, Crossing the Quality Chasm also documents the causes of the quality gap, identifies current practices that impede quality care, and explores how systems approaches can be used to implement change.
Successfully make the transition to professional nursing practice. Two books in one, for the price of one—all the issues and trends coverage you need, plus leadership and management content. The completely revised and updated 6th Edition of this popular resource prepares you to meet the challenges you'll face as a professional in today's changing health care environment. You'll explore your future responsibilities as a leader and a manager and the workplace issues and trends that you'll encounter in practice. A wealth of resources online at DavisPlus provides tools to hone your skills and prepare for the future, including interactive case studies, review questions, bonus chapters, a resume template, sample letters and emails, and much more.
Publisher: Macmillan International Higher Education
This book is about understanding, valuing and managing yourself as a person and a professional. The chapter headings speak for themselves. The text leads from basic self-awareness - via many examples and exercises - to having and making a personal philosophy, and how to choose a career path. The book uses a personal approach to the reader. A dream is used to highlight in each chapter the salient points. A detailed chapter on career choices will help the reader to put the learning of the earlier part of the book into practice.
Institute of Medicine,Committee on the Robert Wood Johnson Foundation Initiative on the Future of Nursing, at the Institute of Medicine
Author: Institute of Medicine,Committee on the Robert Wood Johnson Foundation Initiative on the Future of Nursing, at the Institute of Medicine
Publisher: National Academies Press
The Future of Nursing explores how nurses' roles, responsibilities, and education should change significantly to meet the increased demand for care that will be created by health care reform and to advance improvements in America's increasingly complex health system. At more than 3 million in number, nurses make up the single largest segment of the health care work force. They also spend the greatest amount of time in delivering patient care as a profession. Nurses therefore have valuable insights and unique abilities to contribute as partners with other health care professionals in improving the quality and safety of care as envisioned in the Affordable Care Act (ACA) enacted this year. Nurses should be fully engaged with other health professionals and assume leadership roles in redesigning care in the United States. To ensure its members are well-prepared, the profession should institute residency training for nurses, increase the percentage of nurses who attain a bachelor's degree to 80 percent by 2020, and double the number who pursue doctorates. Furthermore, regulatory and institutional obstacles -- including limits on nurses' scope of practice -- should be removed so that the health system can reap the full benefit of nurses' training, skills, and knowledge in patient care. In this book, the Institute of Medicine makes recommendations for an action-oriented blueprint for the future of nursing.
A fresh approach to managing organizational change by looking at it as complex, dynamic and messy as opposed to a series of neat, linear stages and processes leading to success. Key to the approach is the idea that change, creativity and innovation all overlap and interconnect rather than being three separate areas of study and that managing the three together is central to organizations having the competitive edge in developing new technologies and techniques, products and services. The book continues to offer practical guidelines as well as a theoretical understanding of change, creativity and innovation. It delivers an equal balance of critical perspectives and sound ideas for organizational change and development and presents the idea that change can be proactive, driven by creativity and innovation. The new edition includes additional change management content including learning, personal change, managing the self, employability, developments in conventional Organizational Development and new emergent forms including appreciative inquiry. Along with a series of rich international case studies, including TNT Australia, Amazon, Leeds Rhinos, Jerusalem Paints, Alpha Pro Pump and KPMG. It is supported by a range of learning and revision aids including reflective exercises, review and discussion questions and hands-on research tasks. All of which help students to reflect on the material covered and provide a source for more open group discussion and debate. A companion website accompanies the book, with additional material including PowerPoint slides for lecturers and video links and access to SAGE journal articles for Students. Suitable for upper-level undergraduates and postgraduate students.
Essential advice for the new and established nurse on managing and advancing a career. In Your Career in Nursing , nursing career development expert Annette Vallano gives sound advice for nurses at any stage of a career as they face the ever-evolving world of health care. Using a warm, personal approach, Vallano encourages nurses to take a proactive role in managing their careers and offers advice on clinical skills, career advancement, and practical business tips for entrepreneurial and freelance nurses. In addition, Your Career in Nursing features profiles of real nurses who have advanced their careers or changed their specialization. Your Career in Nursing will help nurses stay on top of and get the career they want.
Practical, straightforward, and user-friendly, the third edition of ESSENTIALS OF NURSING LEADERSHIP & MANAGEMENT is designed to help readers develop the knowledge and skills needed to lead and manage nursing care delivery in the 21st century. This comprehensive book is organized into five units; the Essentials of Nursing Leadership and Management, Leadership and Management of the Interdisciplinary Team, Leadership and Management of Patient-Centered Care, Quality Improvement of Patient Outcomes, and Leadership and Management of Self and the Future. Through nursing case studies, interviews, critical thinking exercises, NCLEX-style questions, review activities, and web activities, readers will successfully build their confidence in handling a range of common nursing leadership and management situations. The completely revised third edition contains up-to-date coverage of relevant topics such as information technology, quality improvement, safety , informatics, evidence-based practice, patient-centered care, National Safety Goals, and the Quality and Safety Education for Nurses (QSEN) initiative. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
The forecast doesn't look good. A shortage of nurses continues to be a major problem. Facilities like yours are shelling out high salaries and signing bonuses just to get RNs in the door. Unfortunately, that hasn't proven to be enough. Once you get quality nursing professionals in the door, you need to know how to keep them from walking out.Staff in, staff out, staff in, staff out . . . Stop the revolving door from spinning! The "revolving door" trend is discouraging, but even more than that it's dangerous. Inadequately staffed facilities run the risk of preventable errors, avoidable complications, and increased length of stay and readmissions. And, many states are considering nurse/patient ratio legislation. "A Practical Guide to Recruitment and Retention" is a handy book that provides you with practical, field-tested strategies to attract and, more importantly, retain high-quality nursing and healthcare personnel. Filled with timely, user-friendly ideas, concepts, and tools, "A Practical Guide to Recruitment and Retention" helps today's nurse managers and nurse executives make effective decisions related to recruitment and retention. From recruiting student nurses to confronting troublesome nurses who can cause turnover, this book covers it all.Inside this must-have book you'll find: An in-depth look at youth recruitment Appropriate methods to recruit and retain every type of nurse Techniques for implementing quality work place improvements Ideas for recognition and reward programs Ways to embrace diversity in the healthcare workplace Numerous tools, templates, and procedures to adapt to your facility Case studies that will help drive the messages home and provide evidence of recruitment and retention strategies that work! Table of Contents Embracing diversity in the workplace Developing Nurse Managers and leaders Retaining and supporting the middle manager level nurse Helping the Nurse Manager "make time" for staff Improving interview skills and hiring techniques Employee and family-friendly policies and procedures Expanding the EAP program Focus on flexible orientation processes Surprising staff with the unexpected Professional models of care Implementing quality workplace improvement systems Assuring interdisciplinary collaboration Building collaborative practices between nursing and medical staff Methods that help staff feel a true part of the process Professional development Encouraging your staff to fulfill their career development Recognition and reward programs that promote retention The senior nurse executive's role in recruitment and retention Establishing an educational pipeline Working with Junior and Senior High Schools Working with nursing schools to secure staff Measuring recruitment and retention metrics Top ten things to do/not to do in recruitment What's working in the non-healthcare environment Learning Objectives Identify the major disadvantages of high staff turnover Identify diversity characteristics Discuss strategies for managing diversity in your organization Verbalize techniques managers can use to leave a perception with staff that you make time for them List warning signs that a manager is in need of support, guidance, and direction Discuss strategies that promote an employee friendly workplace Discuss program examples that leave a perception with staff that their employer is family friendly Identify the components of professional models of care Discuss the benefits of professional models of care Identify ways to implement quality workplace improvement systems Evaluate the results of implementing quality workplace improvement systems Identify effective methods of promoting collaborative practice between nursing, medicine, and other professional departments Discuss the benefits when nursing staff actively participate in systems and processes related to patient care List resources the staff nurse can access to enhance professional development Discuss how a commitment to professional development aids recruitment and retention Identify ways to reward staff for exceptional performance List essential aspects of the performance review that enhance retention Identify examples of appropriate goal setting for a staff nurse Identify methods to recruit young people into healthcare careers Discuss the value of establishing relationships with schools of nursing List examples of recruitment and retention data that is useful to manage your workforce Identify the values of using metrics to measure recruitment and retention success Identify ineffective recruitment strategies Identify effective recruitment strategies Identify recruitment and retention methods that have been proven successful outside the healthcare environment Compare basic recruitment and retention principles from the general workplace to those from nursing Faculty Disclosure Statement HCPro Inc. has confirmed that none of the faculty/presenters, planners, contributors, or their partners/spouses have any relevant financial relationships to disclose related to the content of this educational activity.
"I enjoyed this book. It provides excellent information on the current use of healthcare teams and partnerships. It is a worthwhile resource for anyone interested in developing and working with healthcare teams." Score: 100, 5 Stars.--Doody's Medical Reviews Teamwork is an undisputed asset for reducing nursing and medical errors, improving quality of patient care, resolving workload issues, and avoiding burnout. This text helps to foster the leadership expertise and partnerships that will facilitate the delivery of the highest-quality care. It based on the time-tested wisdom that leadership knowledge, skills and, competencies gained by training a group of nurses in the same organization rather than a single nurse are much more likely to result in genuine organizational transformation. It is the only text available to focus in depth on building and maintaining effective partnerships, motivating and developing others in the team, organizational analysis, strategizing, communicating, planning and managing change, measuring team and partnership effectiveness through metrics, and leveraging results within and outside of the organization. Case studies across a variety of organizations and environments and drawn from years of nursing team and leadership training, illuminate key points and provide readers with real life examples of the application of key concepts. These include such scenarios as developing a team to create, implement and evaluate a nurse residency program in a large tertiary hospital; creating a cross-agency public health team to plan and deploy rural H1N1 responses; founding a multi-campus team for the creation and implementation of a new BSN curriculum; and leadership in a partnership to support the legislative creation of a nursing workforce center. Learning objectives, tables, charts, models, and questions for thought in each chapter reinforce information in the text. Plentiful references provide opportunities for further study. Authored by a noted expert in education, team building, and policy making in nursing and health care, the book will be of value to emerging and seasoned leaders and graduate educators and students, including CNL, DNP, and NPs. Key Features: Examines, in depth, team leadership and professional, clinical, and educational partnering in and for nursing Features real-life case studies in diverse practice and academic centers Offers a practical approach to applying team leadership and partnership concepts when facilitating health care change Reviews team models and skills, how to take action, issues and challenges along the way, measuring results, and applying leverage to sustain gains Presents information in a concise, step-by-step format replete with learning objectives, tables, charts, and questions for thought
Money-Driven Hospitals and the Dismantling of Nursing
Author: Dana Beth Weinberg
Publisher: Cornell University Press
We are on the verge of the nation's worst nursing shortage in history. Dedicated nurses are leaving hospitals in droves, and there are not enough new recruits to the profession to meet demand. Even hospitals that were once very highly regarded for the quality of their nursing care, such as Boston's Beth Israel Deaconess Medical Center, now struggle to fill vacant positions. What happened? Dana Beth Weinberg argues that hospital restructuring in the 1990s is to blame. In their attempts to retain profit margins or even just to stay afloat, hospitals adopted a common set of practices to cut costs and increase revenues. Many strategies squeezed greater productivity out of nurses and other hospital workers. Nurses' workloads increased to the point that even the most skilled nurses questioned whether they could provide minimal, safe care to patients. As hospitals hemorrhaged money, it seemed that no one-not hospital administrators, not doctors-felt they could afford to listen to nurses. Through a careful look at the effects of the restructuring strategies chosen and implemented by Beth Israel Deaconess Medical Center, the author examines management's efforts to balance service and survival. By showing the effects of hospital restructuring on nurses' ability to plan, evaluate, and deliver excellent care, Weinberg provides a stinging indictment of standard industry practices that underestimate the contribution nurses make both to hospitals and to patient care.
Nursing Leadership and Management is essentially an outline-style text with problems and remediation designed to provide brief yet solid content on core leadership and management principles and applications. (Midwest).