Each volume in this set provides a current review of all information available for the three core areas of improving performance in the workplace: instructional design and training delivery, intervention selection and implementation, measurement and evaluation.
HANDBOOK of IMPROVING PERFORMANCE IN THE WORKPLACE Volume 2: Selecting and Implementing Performance Interventions In this groundbreaking volume, leading practitioners and scholars from around the world provide an authoritative review of the most up-to-date information available on performance interventions, all presented within a holistic framework that helps ensure the accomplishment of significant results. Addressing more than 30 performance interventions, with such varied topics as Incentive Systems, e-Learning, Succession Planning and Executive Coaching, this volume guides readers through the development of comprehensive performance improvement systems. Each chapter illustrates in practical terms how to select, plan, implement, and manage performance interventions, as well as how to evaluate their results. Through best practices research, comparative analysis, illustrative case studies from around the world, and editorial guidance on how to link together diverse interventions, the handbook is an important guide for achieving desired results in the workplace and beyond. Sponsored by International Society for Performance Improvement (ISPI), the Handbook of Improving Performance in the Workplace, three-volume reference, covers three main areas of interest including Instructional Design and Training Delivery, Selecting and Implementing Performance Interventions, and Measurement and Evaluation.
With the contributions from leading national and international scholars and practitioners, this volume provides a "state-of-the-art" look at ID, addressing the major changes that have occurred in nearly every aspect of ID in the past decade and provides both theory and "how-to" information for ID and performance improvement practitioners practitioners who must stay current in their field. This volume goes beyond other ID references in its approach: it is useful to students and practitioners at all levels; it is grounded in the most current research and theory; and it provides up-to-the-minute coverage of topics not found in any other ID book. It addresses timely topics such as cognitive task analysis, instructional strategies based on cognitive research, data collection methods, games, higher-order problem-solving and expertise, psychomotor learning, project management, partnering with clients, and managing a training function. It also provides a new way of looking at what ID is, and the most comprehensive history of ID ever published. Sponsored by International Society for Performance Improvement (ISPI), the Handbook of Improving Performance in the Workplace, three-volume reference, covers three core areas of interest including Instructional Design and Training Delivery, Selecting and Implementing Performance Interventions, and Measurement and Evaluation.
Kenneth H. Silber,Wellesley R. Foshay,Ryan Watkins,Doug Leigh,James L. Moseley,Joan C. Dessinger
Author: Kenneth H. Silber,Wellesley R. Foshay,Ryan Watkins,Doug Leigh,James L. Moseley,Joan C. Dessinger
Category: Business & Economics
The Handbook stands alone as a rigorous, evidence-based Body of Knowledge under the banner of the International Society for Performance Improvement’s “performance landscape,” and for the first time provides a unified and authoritative compendium of standard principles and best practices for improving productivity and performance in the workplace. Featuring best-in-field researchers, thinkers, and practitioners across several disciplines and geographic boundaries, each volume provides a current review of all information presently available for the three core areas of improving performance in the workplace: Instructional Design and Training Delivery; Intervention Selection and Implementation; and Measurement and Evaluation.
Patricia Pulliam Phillips,American Society for Training and Development
Author: Patricia Pulliam Phillips,American Society for Training and Development
Publisher: American Society for Training and Development
Category: Business & Economics
Learning professionals have a love-hate relationship with measurement and evaluation. On one hand, most people agree that evaluation and the evolving results can represent important information. On the other hand, the act of evaluation seems daunting and beyond their interest in learning and development. But there is no arguing that the call for accountability of resource expenditures is louder than ever. To support learning professionals as they answer this call, ASTD is launching a new handbook, Handbook of Measuring and Evaluating Training. This new book addresses the mechanics of evaluation from the perspective of a variety of contributors. It addresses content relevant to the four phases of measurement and evaluation: planning, data collection, data analysis, and reporting. In addition, chapters are included that support implementation of your measurement practice. Each chapter is written to achieve at least three learning objectives. A knowledge check is included at the end of each chapter to ensure readers gain at least one new insight.
Facts101 is your complete guide to Handbook of Improving Performance in the Workplace, Instructional Design and Training Delivery, Vol. 1. In this book, you will learn topics such as as those in your book plus much more. With key features such as key terms, people and places, Facts101 gives you all the information you need to prepare for your next exam. Our practice tests are specific to the textbook and we have designed tools to make the most of your limited study time.
Kurt Kraiger,Jonathan Passmore,Nuno Rebelo dos Santos,Sigmar Malvezzi
Author: Kurt Kraiger,Jonathan Passmore,Nuno Rebelo dos Santos,Sigmar Malvezzi
Publisher: John Wiley & Sons
The latest Wiley Blackwell Handbook of OrganizationalPsychology uses a psychological perspective, and a uniquelyglobal focus, to review the latest literature and research in theinterconnected fields of training, development, and performanceappraisal. Maintains a truly global focus on the field with topinternational contributors exploring research and practice fromaround the world Offers researchers and professionals essential information forbuilding a talented organization, a critical and challenging taskfor organizational success in the 21st century Covers a diverse range of topics, including needs analysis, jobdesign, active learning, self-regulation, simulation approaches,360-degree feedback, and virtual learning environments
The first two editions of the Handbook of Human PerformanceTechnology helped define the rapidly growing and vibrant fieldof human performance technology - a systematic approach toimproving individual and organizational performance. Exhaustivelyresearched, this comprehensive sourcebook not only updates keyfoundational chapters on organizational change, evaluation,instructional design, and motivation, but it also featuresbreakthrough chapters on "performance technology in action" andaddresses many new topics in the field, such as certification, SixSigma, and communities of practice. Boasting fifty-five new chapters, contributors to this newedition comprise a veritable "who's who" in the field ofperformance improvement, including Geary Rummler, Roger Kaufman,Ruth Clark, Allison Rossett, Margo Murray, Judith Hale, Dana andJames Robinson, and many others. Praise for the third edition of the Handbook of HumanPerformance Technology "If you are in the business of trying to improve organizationalperformance, this Handbook should be the first place youlook for answers to questions about human performancetechnology." - Joseph J. Durzo, CPT, Ph.D., senior vice president and chieflearning officer, Archstone-Smith "This newest edition of the Handbook provides anunparalleled, all-encompassing survey of the latest theory and itspractical application in this emergent field. This book is amust-have reference for any professional wishing to systematicallyimprove performance within their organization." - Weston McMillan, CPT, manager, training and development, eBayInc. "An invaluable, engaging resource for anyone charged withimproving workplace performance. It not only provides thebackground and foundations of our profession, but more importantly,it also provides the most up-to-date descriptions of how to applyHPT to drive results." - Rodger Stotz, CPT, vice president and managing consultant, MaritzInc. "This book is filled with insights--both for those who are newto the field and also for those who are experienced. It offersconcrete advice and examples on how to use HPT to impact businessresults and how to work successfully within organizations." - Anne Marie Laures, CPT, director, learning services, WalgreenCo. "The Handbook contains many of the secrets for improving theperformance of individuals, groups, and organizations." - Robert F. Mager, author, Analyzing Performance Problemsand How to Turn Learners On...Without Turning Them Off
...a comprehensive overview of the current state of research, theory and practice drawn from the leading scholars and practitioners who have advanced our understanding of mentoring in the workplace... The Handbook of Mentoring at Work; Research, Theory, and Practice, provides a definitive guide that not only informs the field, but also extends it in three critical ways: Chronicles the current state of knowledge of mentoring and identifies important new areas of research: The Handbook begins with offering an extensive, cutting-edge and in-depth review of core topics in mentoring research, such as diversity in mentoring relationships, learning processes in mentoring relationships, formal mentoring, peer mentoring, socialization and mentoring, leadership and mentoring, dysfunctional mentoring, personality and mentoring, and electronic mentoring. Extends the theoretical horizon of mentoring: The theoretical section of the Handbook builds and extends mentoring theory by drawing on a diverse and rich literature of related theories, such as network theory, adult development theory, relational theory, communication theory, personal change theory, work-family theory and theories of emotional intelligence. Builds a bridge between the practice and study of mentoring: The Handbook includes chapters that address not only formal mentoring programs, but also mentoring practices that relate to leadership development programs, diversity programs and international perspectives. The Handbook is a "must-have" reference for understanding the key debates and issues facing mentoring scholars and practitioners, and provides a theory-driven road map to guide future research and practice in the field of mentoring.
Robert J. Sternberg, PhD,Dr. Li-Fang Zhang, PhD,Stephen Rayner, PhD
Author: Robert J. Sternberg, PhD,Dr. Li-Fang Zhang, PhD,Stephen Rayner, PhD
Publisher: Springer Publishing Company
"[B]ecause of the thoroughness of the literature reviews and the comprehensive coverage of the chapter topics, [this book] should be required reading for any scholar working in related areas of personality or intelligence."--PsycCRITIQUES ìThis book is a masterly attempt to bring order and cohesion to a field that for many years has been riven with claims and counterclaims. The editors and authors are to be congratulated for addressing a very complex task so helpfully.î John Biggs, PhD Honorary Professor of Psychology University of Hong Kong ìIf you are interested in intellectual stylesópeopleís preferred ways of processing informationóthen this book belongs on your bookshelf.î Richard E. Mayer, PhD Professor of Psychology University of California, Santa Barbara ìFor more than half a century, the construct of styleówhether designated as cognitive, thinking or learningóhas been in or out of fashion in the history of psychology and education. The editors of the present Handbook have invigorated the style construct in the form of intellectual styles, and have brought together a distinguished international panel of chapter authors who offer up-to-date surveys of the assessment, development, correlates, and educational and organizational applications of intellectual styles. For those seeking to familiarize themselves with current theory and research in an intellectually exciting field, the present Handbook is essential.î Nathan Kogan, PhD Professor Emeritus, Department of Psychology New School for Social Research, New York, NY The concept of intellectual styles has had a controversial history based on diverse philosophical and theoretical foundations. Most recently, the idea of intellectual stylesóan umbrella term that covers such closely related constructs as ìcognitive styles,î ìlearning styles,î ìteaching styles,î and ìthinking stylesîóhas gained momentum as an explanation for why different people succeed in different professional and organizational settings. Previously, it was thought that high-achievers simply had more innate abilities than their less successful peers, but research has shown that individuals have different intellectual styles that are better suited for varying types of contexts and problems. Based on the most current and expansive research, this handbook is the first to provide a comprehensive review of research on the construct of intellectual style, from its foundations and development, to its relations to allied constructs, its roles in school and job performance, its applications in various populations, and its future.. This understanding of intellectual styles as a valid concept for both individuals and groups has far-reaching implications for researchers in cross-cultural psychology, multicultural education, organizational behavior and work performance, and many other academic disciplines, as well as practitioners in education and beyond. Key Features: Provides a comprehensive review of intellectual styles from multiple perspectives Written for students and scholars in diverse academic arenas, as well as practitioners in education and other fields Includes contributions from researchers from diverse disciplines, such as psychology, business, education, and health sciences
Over five editions, Gower Handbook of Project Management has become the definitive desk reference for project management practitioners. The Handbook gives an introduction to, and overview of, the essential knowledge required for managing projects. The selected team of contributors includes many of the most experienced and highly regarded international writers and practitioners. The Fifth Edition has been substantially restructured. All but two of the authors are new, reflecting the fast changing and emerging perspectives on projects and their management. The discrete nature of each chapter makes this Handbook a wonderful source of advice and background theory that is easy to consult. Gower Handbook of Project Management is an encyclopaedia for the discipline and profession of project management; a bible for project clients, contractors and students.
The Oxford Handbook of Organizational Climate and Culture presents the breadth of topics from Industrial and Organizational Psychology and Organizational Behavior through the lenses of organizational climate and culture. The Handbook reveals in great detail how in both research and practice climate and culture reciprocally influence each other. The details reveal the many practices that organizations use to acquire, develop, manage, motivate, lead, and treat employees both at home and in the multinational settings that characterize contemporary organizations. Chapter authors are both expert in their fields of research and also represent current climate and culture practice in five national and international companies (3M, McDonald's, the Mayo Clinic, PepsiCo and Tata). In addition, new approaches to the collection and analysis of climate and culture data are presented as well as new thinking about organizational change from an integrated climate and culture paradigm. No other compendium integrates climate and culture thinking like this Handbook does and no other compendium presents both an up-to-date review of the theory and research on the many facets of climate and culture as well as contemporary practice. The Handbook takes a climate and culture vantage point on micro approaches to human issues at work (recruitment and hiring, training and performance management, motivation and fairness) as well as organizational processes (teams, leadership, careers, communication), and it also explicates the fact that these are lodged within firms that function in larger national and international contexts.
Author: Meir H. Kryger,Thomas Roth,William C. Dement
Publisher: Elsevier Health Sciences
Principles and Practice of Sleep Medicine, 5th Edition, by Meir H. Kryger, MD, FRCPC, Thomas Roth, PhD, and William C. Dement, MD, PhD, delivers the comprehensive, dependable guidance you need to effectively diagnose and manage even the most challenging sleep disorders. Updates to genetics and circadian rhythms, occupational health, sleep in older people, memory and sleep, physical examination of the patient, comorbid insomnias, and much more keep you current on the newest areas of the field. A greater emphasis on evidence-based approaches helps you make the most well-informed clinical decisions. And, a new more user-friendly, full-color format, both in print and online, lets you find the answers you need more quickly and easily. Whether you are preparing for the new sleep medicine fellowship examination, or simply want to offer your patients today's best care, this is the one resource to use! Make optimal use of the newest scientific discoveries and clinical approaches that are advancing the diagnosis and management of sleep disorders.
Publisher: American Society for Training and Development
Category: Business & Economics
A sustainable measurement and evaluation process can help a workplace learning professional maintain thier relevance to multiple stakeholders, increase thier chances to survive and thrive in difficult times, and raise their credibility as a future-focused, strategic partner. But staying on track is especially difficult in today’s fast-paced business climate with its advancing technology and moving targets. As with any process improvement effort, consistent attention, dedicated focus, and perpetual motion must be maintained to go the distance. This Infoline will show you: the characteristics of a sustainable measurement process how you can assess the maturity of your own measurement process the common stages of development in the journey toward sustainability how to enhance the durability of your own practice through specific strategies how to anticipate and manage common risks and barriers to implementation. This month’s issue also provides case studies that show readers how they are able to use the strategies in real-life situations, and poses questions you can ask yourself about your own organization’s M&E process.
As the leadership field continues to evolve, there are many reasons to be optimistic about the various theoretical and empirical contributions in better understanding leadership from a scholarly and scientific perspective. The Oxford Handbook of Leadership and Organizations brings together a collection of comprehensive, state-of-the-science reviews and perspectives on the most pressing historical and contemporary leadership issues - with a particular focus on theory and research - and looks to the future of the field. It provides a broad picture of the leadership field as well as detailed reviews and perspectives within the respective areas. Each chapter, authored by leading international authorities in the various leadership sub-disciplines, explores the history and background of leadership in organizations, examines important research issues in leadership from both quantitative and qualitative perspectives, and forges new directions in leadership research, practice, and education.
Behavioral assessment is standard practice in clinical psychology as part of the diagnosis and in determining an appropriate therapy for each patient. Given the vast amount of research performed in this field yearly, it is difficult for clinicians to keep abreast of new developments. In recent years in particular, there have been advances in case conceptualization, treatment planning, treatment strategies appropriate across disorders, computerized assessment, virtual reality techniques, and considerations of new ethical and legal issues. Former handbooks in the area have grown out of date, and/or refer to a limited number of disorders. They may also err on the side of being too theoretical and research focused for the hands on practical needs of therapists in practice, or offer clinical advice without providing the theoretical and research basis for offering that advice. Clinician's Handbook of Adult Behavioral Assessment fills the gap in the literature, providing a snapshot summary of what every clinician needs to know about behavioral assessment. Introductory chapters will place behavioral assessment into context with a description of assessment strategies, the research behind those strategies, and their clinical utility, how assessment and conceptualization fit in with treatment planning, and then providing specific hands on clinical advice by disorder. Each disorder or disorder grouping will include a description of the disorder, common presenting complaints by the patient, etiology of the disorder, associated peer, work, and family issues likely to be present, performing a functional assessment of these behaviors, ethical and legal issues, and treatment recommendations.
The International Handbook of Workplace Trauma Support provides a comprehensive overview of contemporary standards and best practices in trauma support that draws from the latest research findings and experience of international experts in the field. Reviews the major contemporary post-trauma intervention models in both theory and practice Includes Trauma Risk Management (TRiM), Support Post Trauma (SPoT), Eye-Movement Desensitization and Reprocessing (EMDR), Mindfulness and Psychological First Aid (PFA) Incorporates multi-cultural perspectives by reporting on the pervasive violence in South Africa, constant threats in Israel and emerging developments in China Includes social, psychosocial, psychological, and organizational dimensions to offer a detailed mapping of trauma support Provides latest thinking for supporting those in the military context
Patricia Pulliam Phillips, Cyndi Gaudet, and Jack J. Phillips
Author: Patricia Pulliam Phillips, Cyndi Gaudet, and Jack J. Phillips
Publisher: American Society for Training and Development
Category: Business & Economics
How do you show that your training and performance improvement program meets the needs of the learners and the organization? This issue gives an easy-to-follow, eight-step process to assist in planning for, and getting results from, any performance or training intervention. The helpful tips, tools, and worksheets provided will enable you to save time and money, improve the quality and quantity of your data, ensure that all stakeholder groups are addressed, and fine-tune your budgeting process.
Author: Scott Highhouse,Reeshad S. Dalal,Eduardo Salas
Category: Business & Economics
Employees are constantly making decisions and judgments that have the potential to affect themselves, their families, their work organizations, and on some occasion even the broader societies in which they live. A few examples include: deciding which job applicant to hire, setting a production goal, judging one’s level of job satisfaction, deciding to steal from the cash register, agreeing to help organize the company’s holiday party, forecasting corporate tax rates two years later, deciding to report a coworker for sexual harassment, and predicting the level of risk inherent in a new business venture. In other words, a great many topics of interest to organizational researchers ultimately reduce to decisions made by employees. Yet, numerous entreaties notwithstanding, industrial and organizational psychologists typically have not incorporated a judgment and decision-making perspective in their research. The current book begins to remedy the situation by facilitating cross-pollination between the disciplines of organizational psychology and decision-making. The book describes both laboratory and more “naturalistic” field research on judgment and decision-making, and applies it to core topics of interest to industrial and organizational psychologists: performance appraisal, employee selection, individual differences, goals, leadership, teams, and stress, among others. The book also suggests ways in which industrial and organizational psychology research can benefit the discipline of judgment and decision-making. The authors of the chapters in this book conduct research at the intersection of organizational psychology and decision-making, and consequently are uniquely positioned to bridging the divide between the two disciplines.
Armstrong's Handbook of Reward Management Practice is the definitive guide to understanding, developing and implementing effective reward. It is aimed at both HR practitioners, involved in employee reward, as well as students, who need to understand the importance of reward and how it can be successfully applied across organizations. The book is closely aligned to the CIPD's new standard in reward management and is supported by online resources for both lecturers and students. This new edition contains new research conducted by E-Reward, as well as brand new case studies of international companies, who are effectively using reward to improve performance. It includes practical guidance on designing reward for all levels of employee as well as for teams and the organization