Author: Eric Lesser,Michael Fontaine,Jason Slusher
Category: Business & Economics
Knowledge and Communities is the first book dedicated to a major new knowledge management topic. "Communities of Practice" are cross-organizational groups of people sharing knowledge, solving common problems, and exchanging insights and frustrations. Knowledge and Communities, a collection of authoritative articles, describes the dynamics of these groups and explains how they enable organizational knowledge to be creating, shared, and applied. The book teaches how organizations can empower both traditional and on-line communities and make them a cornerstone of a general knowledge management strategy. Readers will learn how communities can help unify an organization and its external stakeholders, such as customers and suppliers, and how they can critically support an e-commerce strategy. Knowledge and Communities will help readers understand a primary vehicle for building an organization's social capital and competitive advantage.
This volume--an outgrowth of the annual meeting of the Claremont Symposium on Applied Social Psychology--focuses on examples of social change and community action, and the processes at work in creating change. The presenters engaged each other and the audience in thinking about how best to create and sustain social change. This volume represents a product of their cumulative insight, research results, and perspectives, including chapters from each of the symposium presenters, as well as a few selected chapters from other noted scholars. Taken as a whole, the volume is highly accessible and presents findings from provocative and programmatic research that offer illuminating lessons for anyone interested in attempts at community change, civic participation, and social action. Processes of Community Change and Social Action provides cutting-edge and complementary approaches to understanding the causes and effects of broad civic participation. The contributors to this volume are all distinguished researchers and theorists, well known for their work on different aspects of processes of community change and social action. They address topics related to service learning, social movements, political socialization, civil society, and especially volunteerism. This unique interdisciplinary collection appeals to social, personality, community, and developmental psychologists, sociologists, and public health researchers. It also should be of considerable interest to practitioners of social action and individuals working to create social change.
Johannes Glückler,Waltraud Dehning,Monique Janneck,Thomas Armbrüster
Author: Johannes Glückler,Waltraud Dehning,Monique Janneck,Thomas Armbrüster
Category: Business & Economics
Anstatt Netzwerke nur aus der Sicht einzelner Akteure zu betrachten, richten die Autoren ihren Blick auf die multilaterale Zusammenarbeit. Wissenschaftler, Unternehmens- und Rechtsberater diskutieren Konzepte wie Netzwerkgut oder laterale Governance, auf deren Grundlage Netzwerke ausgestaltet und ihre Innovationskraft gefördert werden kann. Auch die Wahl der Rechtsform, der Controllinginstrumente sowie der Einsatz von Kommunikationstechnologien werden thematisiert. Erfolgsfaktoren arbeiten die Autoren anhand detaillierter Fallstudien heraus.
Constantine Sedikides,John Schopler,Chester A. Insko,Chester Insko
Author: Constantine Sedikides,John Schopler,Chester A. Insko,Chester Insko
Publisher: Psychology Press
Social psychology has maintained a keen interest over the years in issues related to intergroup behavior, such as ingroup favoritism and discrimination. The field has also been preoccupied with ways to reduce prejudice and discrimination. Intergroup contact has been offered as the main mechanism for prejudice and discrimination reduction. In the last 15 years, the social cognitive perspective has been applied to the study of intergroup relations. Theoretical advances have been made regarding such issues as the representation of information about ingroup and outgroup members, the structural properties of stereotypes, the relation between cognitive representation and judgment, and the ways in which cognition, effect, and motivation interactively influence the perception, judgment, and memory of ingroup and outgroup members. The first volume in this new series, this book seeks to bring the above two traditions together. Focusing on the interplay between cognition and behavior in intergroup settings, it addresses four general questions: * How does intergroup cognition (perceptions, judgments, and memories) influence intergroup behavior (ingroup favoritism and discrimination)? * How does intergroup behavior subsequently change intergroup cognition? * What is the mediational role of effect, motivational processes, and social context? * How effective can change in intergroup cognition be in altering intergroup behavior? This volume focuses not on a specific theory but rather on an approach. This approach is the interface between intergroup cognition and intergroup behavior. The various contributors are leading investigators in these areas and share the belief that the field has reached a level of maturity where it can start asking the hard questions regarding the complex and multifaceted ways in which intergroup cognition and behavior are related. The investigators do not just summarize their work. Instead, they connect aspects of their work to the theme of the volume and integrate their work with existing approaches in the relevant literature.
The issue of gender in organizations has attracted much attention and debate over a number of years. The focus of examination is inequality of opportunity between the genders and the impact this has on organizations, individual men and women, and society as a whole. It is undoubtedly the case that progress has been made with women participating in organizational life in greater numbers and at more senior levels than has been historically the case, challenging notions that senior and/or influential organizational and political roles remain a masculine domain. The Oxford Handbook of Gender in Organizations is a comprehensive analysis of thinking and research on gender in organizations with original contributions from key international scholars in the field. The Handbook comprises four sections. The first looks at the theoretical roots and potential for theoretical development in respect of the topic of gender in organizations. The second section focuses on leadership and management and the gender issues arising in this field; contributors review the extensive literature and reflect on progress made as well as commenting on hurdles yet to be overcome. The third section considers the gendered nature of careers. Here the focus is on querying traditional approaches to career, surfacing embedded assumptions within traditional approaches, and assessing potential for alternative patterns to evolve, taking into account the nature of women's lives and the changing nature of organizations. In its final section the Handbook examines masculinity in organizations to assess the diversity of masculinities evident within organizations and the challenges posed to those outside the norm. In bringing together a broad range of research and thinking on gender in organizations across a number of disciplines, sub-disciplines, and conceptual perspectives, the Handbook provides a comprehensive view of both contemporary thinking and future research directions.
Author: Marie Weil,Michael S. Reisch,Mary L. Ohmer
Publisher: SAGE Publications
Category: Social Science
The Second Edition of The Handbook of Community Practice is expanded and updated with a major global focus and serves as a comprehensive guidebook of community practice grounded in social justice and human rights. It utilizes community and practice theories and encompasses community development, organizing, planning, social change, policy practice, program development, service coordination, organizational cultural competency, and community-based research in relation to global poverty and community empowerment. This is also the first community practice text to provide combined and in-depth treatment of globalization and international development practice issues—including impacts on communities in the United States and on international development work. The Handbook is grounded in participatory and empowerment practices, including social change, social and economic development, feminist practice, community-collaborative, and engagement in diverse communities. It utilizes the social development perspective and employs analyses of persistent poverty, asset development, policy practice, and community research approaches as well as providing strategies for advocacy and social and legislative action. The handbook consists of forty chapters which challenge readers to examine and assess practice, theory, and research methods. As it expands on models and approaches, delineates emerging issues, and connects policy and practice, the book provides vision and strategies for local to global community practice in the coming decades. The handbook will continue to stand as the central text and reference for comprehensive community practice, and will be useful for years to come as it emphasizes direction for positive change, new developments in community approaches, and focuses attention on globalization, human rights, and social justice. It will continue to be used as a core text for multiple courses within programs, will have long term application for students of community practice, and will provide practitioners with new grounding for development, planning, organizing, and empowerment and social change work.
The level of trust in an organization's culture will ultimately determine whether or not it is trustful, healthy and successful. This text is based on interviews with chief executive officers from profit and non-profit organizations, who record their experiences in creating trust in their environment and their perceptions of the health of their organizations. The collected data reveals: the qualities of a "trusted" leader; how they created trust or how trust was destroyed in organizations; how leaders worked in distrustful environments; and how to create a more healthy organization.
The Practice of Risk Trading in the Global Reinsurance Industry
Author: Paula Jarzabkowski,Rebecca Bednarek,Paul Spee
Publisher: Oxford University Press, USA
Category: Business & Economics
Reinsurance is a financial market that trades in the risk of unpredictable and devastating disasters - such as Hurricane Katrina, the Tohoku earthquake and tsunami, and the terrorist attacks on the World Trade Centre. Such disasters are increasing in both frequency and severity, with the cost of their losses mounting rapidly. Reinsurance insures insurance companies, enabling them to pay claims arising from these losses. It is thus a market mechanism that is a critical part of the social and economic safety net, helping to pick up the pieces after disasters. Yet, how is the risk of such disasters calculated and traded in a global market? This book brings to life the reinsurance market through vivid real-life tales that draw from an ethnographic, "fly-on-the-wall" study of the global reinsurance industry over three annual cycles. The authors shadowed underwriters around the world as they traded risks through multiple disasters. For instance, this book takes readers into the desperate hours of pricing Japanese risks during March 2011, while the devastating aftermath of the Tohoku earthquake is unfolding. To show how the market works, the book offers authentic tales gathered from observations of reinsurers in Bermuda, Lloyd's of London, Continental Europe and SE Asia as they evaluate, price and compete for different risks as part of their everyday practice. Understanding how this market for disasters works has never been more critical given the impact of climate change and increased global connectivity, where a flood in one country can trigger losses to supply chains around the world. The authors develop a novel concept of how global markets work, which advances scholarship and challenges current thinking about how financial markets trade in intangible assets such as risk. This book will be useful to readers interested in markets for disasters, insurance, reinsurance and financial markets, and academics interested in the practice of financial markets specifically or the practice of strategy and organizations generally.
The purpose of this book is to provide a comprehensive theoretical framework as well as practical strategies—not just for survival but for a true search for excellence in the uncertain and ever-changing world of customer service management. The theoretical framework is based on the notion that customer service contains three key variables: a promise, a process, and people. After going through the step-by-step process of service management, the reader will have the necessary understanding and skill to choose the right strategy for the right circumstances, to design service processes, to identify the means and methods to implement these processes, and to measure the outcome.
For almost two decades, Community Practice has been a definitive text for social workers, community practitioners, and students eager to help individuals contribute to and use community resources or work to change oppressive community structures. In this third edition, a wealth of new charts and cases spotlight the linkages between theoretical orientations and practical skills, with an enhanced emphasis on the inherently political nature of social work and community practice. Boxes, examples, and exercises illustrate the range of skills and strategies available to savvy community practitioners in the 21st century, including networking, marketing and staging, political advocacy, and leveraging information and communication technologies. Other features include: - New material on community practice ethics, critical practice skills, community assessment and assets inventory and mapping, social problem analysis, and applying community ractice skills to casework practice - Consideration of post-9/11 community challenges - Discussion on the changing ethnic composition of America and what this means for practitioners - An exploration of a vastly changed political landscape following the election of President Obama, the Great Recession, the rise of the Tea Party, and the increasing political and corporate use of pseudo-grassroots endeavors - A completely revamped instructor's manual available online at www.oup.com/us/communitypractice This fully revised classic text provides a comprehensive and integrated overview of the community theory and skills fundamental to all areas of social work practice. Broad in scope and intensive in analysis, it is suitable for undergraduate as well as graduate study. Community Practice offers students and practitioners the tools necessary to promote the welfare of individuals and communities by tapping into the ecological foundations of community and social work practice.
Most widely known for its adherents chanting “Hare Krishna” and distributing religious literature on the streets of American cities, the Hare Krishna movement was founded in New York City in 1965 by A. C. Bhaktivedanta Swami Prabhupada. Formally known as the International Society for Krishna Consciousness, or ISKCON, it is based on the Hindu Vedic scriptures and is a Western outgrowth of a popular yoga tradition which began in the 16th century. In its first generation ISKCON actively deterred marriage and the nuclear family, denigrated women, and viewed the raising of children as a distraction from devotees' spiritual responsibilities. Yet since the death of its founder in 1977, there has been a growing women’s rights movement and also a highly publicized child abuse scandal. Most strikingly, this movement has transformed into one that now embraces the nuclear family and is more accepting of both women and children, steps taken out of necessity to sustain itself as a religious movement into the next generation. At the same time, it is now struggling to contend with the consequences of its recent outreach into the India-born American Hindu community. Based on three decades of in-depth research and participant observation, Hare Krishna Transformed explores dramatic changes in this new religious movement over the course of two generations from its founding.
A Longitudinal Analysis of Not-for-profit and For-profit Hospitals in the United States
Author: Sharyn J. Potter
Publisher: Psychology Press
This report is concerned with ground-related hazards for building developments on brownfield sites. Principal hazards are ground movement, vulnerability of construction materials to aggressive ground conditions, gas migration, and subterranean fires and the report outlines a systematic way to manage the range of risks over the lifetime of the building development and case histories are discussed. It emphasises that an unwarranted over-sensitivity to risk will defeat the objective of locating building developments on brownfield sites.
The editor provides an important new scholarly tool for locating and understanding the enormous expansion of scholarly research dealing with the sociology of Canadian Mennonites, Hutterites and Amish. Although the book includes research from American scholars, the editor devotes special attention to Canadian works concerning these important and interesting minorities. Using the tripartite division of Mennonites, Hutterites and Amish, the bibliography includes 800 entries each with a concise summary and evaluation. The entries are listed under the subheadings: books, theses, articles and unpublished manuscripts. Preceding the bibliography itself is an essay by the editor originally presented to the Canadian Sociology and Anthropology Association. The essay outlines the differing conceptual assumptions of the researchers included in the book, the major methodologies employed and the main conclusions to be drawn from their work.
Author: Kurt Kraiger,Jonathan Passmore,Nuno Rebelo dos Santos,Sigmar Malvezzi
Publisher: John Wiley & Sons
The latest Wiley Blackwell Handbook of Organizational Psychology uses a psychological perspective, and a uniquely global focus, to review the latest literature and research in the interconnected fields of training, development, and performance appraisal. Maintains a truly global focus on the field with top international contributors exploring research and practice from around the world Offers researchers and professionals essential information for building a talented organization, a critical and challenging task for organizational success in the 21st century Covers a diverse range of topics, including needs analysis, job design, active learning, self-regulation, simulation approaches, 360-degree feedback, and virtual learning environments
"Hasenfeld has done it again. An excellent collection of essays on many of the most important trends and issues involving human service organizations." —Mayer N. Zald, Professor (emeritus), Sociology, Social Work, and Management, University of Michigan The Second Edition of this best-selling text provides a comprehensive and state-of-the-art perspective on human service organizations. This vanguard collection weaves the latest theoretical and empirical studies in macro theory with contemporary examples from hospitals, schools, social service organizations, mental health centers, and public welfare agencies. Blending theory with application, this outstanding anthology highlights the moral choices and accomplishments made by human service organizations. Key Features of This Edition Presents the latest theoretical and empirical studies on human service organizations, offering students key analytical tools to study and understand human behavior in various contexts. Introduces important new topics, such as the impact of the policy environment, emotional labor, and advocacy Offers students a new perspective with original studies on organizational ideologies, conditions of work, structuration of service technologies, diversity, and discretion. Intended Audience This exceptional compilation of the best theoretical and empirical studies on human service organizations is indispensable to graduate students and scholars of organization studies, organizational behavior, and Human Behavior in the Social Environment.
Nearly a century ago, Emile Durkheim founded the sociology of educa tion on the French cultural and structural premise that the function of educators is to transmit culture from one generation to the next. The clarity of his vision was aided by the era, the place, and the actors in the learning environment. His was an era when the relatively seamless web of western culture, although ripping and straining, was still intact. The place, post-Napoleonic France, was vertically stratified and elaborately structured. And the teachers had reason to think they were agents of authority, whereas most students, during school hours at least, behaved as if they were the objects of that authority. Underlying the very notion of a sociology of education, then, was a visible and pervasive aura of a system and order that was culturally prescribed. Scholars of American education have yearned for such systems before and since Durkheim. Every European and English model has been emulated in a more or less winsome manner, from the Boston Latin School of the 1700s to the Open Education programs of the 1960s. In the last quarter century of research, it has begun to dawn on us, however, that no matter how hard American educators try, they do not build a system.
Providing a unique blend of cases, concepts, and essential readings The Social Movements Reader, Third Edition, delivers key classic and contemporary articles and book selections from around the world. Includes the latest research on contemporary movements in the US and abroad, including the Arab spring, Occupy, and the global justice movement Provides original texts, many of them classics in the field, which have been edited for the non-technical reader Combines the strengths of a reader and a textbook with selected readings and extensive editorial material Sidebars offer concise definitions of key terms, as well as biographies of famous activists and chronologies of several key movements Requires no prior knowledge about social movements or theories of social movements
An exploration of how the EU is influenced by multilateral institutions. There has recently been a dramatic increase in interaction between the EU and multilateral institutions. This book shows that international institutions shape EU policies, as well as acting as a source of preferences and strategies for EU stances internationally.
With this follow-up to Organizational Culture (Sage 1985), the editors continue their study of the interaction between investigation and the subject of inquiry. The editors have included a variety of frames as tools that allow readers to examine any empirical piece on organizational culture on its own merits - as good research - while at the same time, permit viewing it from other perspectives as well. Combined with a unique emphasis on process, this volume also includes reflections from the editors, pointing out their values, biases, beliefs, perceptions and experiences in research, and lending a human dimension to the research process.