Big Data im Marketing

Chancen und Möglichkeiten für eine effektive Kundenansprache

Author: Torsten Schwarz

Publisher: Haufe-Lexware

ISBN: 3648065866

Category: Business & Economics

Page: 324

View: 9816

!-- Generated by XStandard version 2.0.1.0 on 2015-11-23T15:30:06 -- Nutzen Sie Big Data als Innovation für das moderne Marketing! Erkennen Sie neue Marktpotenziale und steuern Sie Vertriebskampagnen perfekt aus! Ziehen Sie die richtigen Schlüsse aus den Daten ! Durch die zunehmende Digitalisierung des Kundenkontakts entstehen völlig neue Marketingstrategien. Damit sind Sie der Konkurrenz stets eine Nasenlänge voraus! Über 20 führende Experten aus Praxis und Wissenschaft erklären die Marketingrevolution Big Data: von den technischen Grundlagen bis hin zur Customer Journey, von der System-Integration bis zum Social Media Monitoring. Mit diesem Buch können Marketing-Experten die zunehmende Digitalisierung des Kundenkontakts und die damit zur Verfügung stehenden Echtzeit-Informationen für neue Marketingstrategien perfekt nutzen. Inhalte: Neue Anforderungen an das Marketing der Zukunft. Big Data: Daten sammeln, aggregieren, analysieren, nutzen. Streaming Analytics: Management in Echtzeit. Umsetzung in konkrete Marketingmaßnahmen. Kundenwünsche in Echtzeit erkennen und bedienen. Alles zur Rechtslage und zum Datenschutz rund um Big Data u.v.m.

Humanizing Big Data

Marketing at the Meeting of Data, Social Science and Consumer Insight

Author: Colin Strong

Publisher: Kogan Page Publishers

ISBN: 074947212X

Category: Business & Economics

Page: 224

View: 483

Big data raises more questions than it answers, particularly for those organizations struggling to deal with what has become an overwhelming deluge of data. It can offer marketers more than simple tactical predictive analytics, but organizations need a bigger picture, one that generates some real insight into human behaviour, to drive consumer strategy rather than just better targeting techniques. Humanizing Big Data guides marketing managers, brand managers, strategists and senior executives on how to use big data strategically to redefine customer relationships for better customer engagement and an improved bottom line. Humanizing Big Data provides a detailed understanding of the way to approach and think about the challenges and opportunities of big data, enabling any brand to realize the value of their current and future data assets. First it explores the 'nuts and bolts' of data analytics and the way in which the current big data agenda is in danger of losing credibility by paying insufficient attention to what are often fundamental tenets in any form of analysis. Next it sets out a manifesto for a smart data approach, drawing on an intelligent and big picture view of data analytics that addresses the strategic business challenges that businesses face. Finally it explores the way in which datafication is changing the nature of the relationship between brands and consumers and why this calls for new forms of analytics to support rapidly emerging new business models. After reading this book, any brand should be in a position to make a step change in the value they derive from their data assets.

Big Data Marketing

Engage Your Customers More Effectively and Drive Value

Author: Lisa Arthur

Publisher: John Wiley & Sons

ISBN: 1118734025

Category: Business & Economics

Page: 208

View: 7699

Leverage big data insights to improve customer experiences and insure business success Many of today's businesses find themselves caught in a snarl of internal data, paralyzed by internal silos, and executing antiquated marketing approaches. As a result, consumers are losing patience, shareholders are clamoring for growth and differentiation, and marketers are left struggling to untangle the massive mess. Big Data Marketing provides a strategic road map for executives who want to clear the chaos and start driving competitive advantage and top line growth. Using real-world examples, non-technical language, additional downloadable resources, and a healthy dose of humor, Big Data Marketing will help you discover the remedy offered by data-driven marketing. Explains how marketers can use data to learn what they need to know Details strategies to drive marketing relevance and Return On Marketing Investment (ROMI) Provides a five-step approach in the journey to a more data-driven marketing organization Author Lisa Arthur, the Chief Marketing Officer for Teradata Applications, the leader in integrated marketing software, meets with thousands of CMOs and marketing professionals annually through public speaking and events Big Data Marketing reveals patterns in your customers' behavior and proven ways to elevate customer experiences. Leverage these insights to insure your business's success.

Leitfaden Data Driven Marketing

Mehr verkaufen mit Smart Data - Mit Daten Prozesse optimieren und neue Kunden ansprechen.

Author: Braun Gabriele,Torsten Schwarz

Publisher: marketing-BÖRSE

ISBN: 3943666190

Category: Business & Economics

Page: 416

View: 4442

Nicht nur Amazon personalisiert mit Daten das Einkaufserlebnis und löst konkrete Kaufentscheidungen aus. Auch der klassische Handel kann mit Daten mehr Kunden in die Filialen locken. Immer mehr Investitionsgüterhersteller nutzen Daten, um neue Interessenten anzusprechen. Wer aus seinen Daten die richtigen Schlüsse zieht, ist der Konkurrenz eine Nasenlänge voraus. Die meisten sammeln zwar Daten, nutzen sie jedoch nicht. In diesem Buch wird beschrieben, was derzeit schon umsetzbar ist und wie Unternehmen dabei vorgehen. Anhand konkreter Beispiele holen Sie sich Anregungen für Ihre eigene Strategie und können mitreden.

Big Data Marketing

Creare valore nella platform economy con dati, intelligenza artificiale eIOT

Author: Andreina Mandelli

Publisher: EGEA spa

ISBN: 882387971X

Category: Business & Economics

Page: 176

View: 5922

Il big data marketing non è solo l’applicazione al marketing tradizionale di strumenti di analisi innovativi, bensì un modo nuovo e diverso di fare marketing e business. Oggi è fondamentale spostare l’attenzione su come i big data stanno trasformando i processi di marketing e su come la conoscenza di questi cambiamenti può aiutare a migliorare le attività di marketing e di business più in generale. Questo volume è un’introduzione critica alle pratiche di big data marketing, anche nella vasta area delle big data analytics. La descrizione delle nuove tecnologie e dei nuovi approcci (dall’Internet of Things all'intelligenza artificiale, dal data mining al machine learning) è sviluppata sia su un piano teorico sia sulla base di specifici casi aziendali, ed è posta costantemente in relazione con i cambiamenti strategici in atto, nell'intento di supportare i manager nel decision making quotidiano in azienda. L’obiettivo è non solo offrire un quadro di ciò che è possibile fare con i big data ma, soprattutto, spingere il lettore a riflettere sul tema, e quindi ad affrontare anche il dark side della società e dell’economia dei big data. Un contributo che aiuta a capire come sta cambiando l’idea stessa di marketing ancora oggi applicata e a definire framework e principi di decisione manageriale utili per chi voglia esplorare le trasformazioni in atto e far leva sulle nuove opportunità.

Internet Marketing and Big Data Exploitation

Author: I. Chaston

Publisher: Springer

ISBN: 1137488964

Category: Business & Economics

Page: 287

View: 3926

Understanding new strategic approaches is provided by examining how the online world is being exploited by organisations in sectors of a modern economy such retailing, healthcare and the public sector in terms of creating new forms of competitive advantage as a consequence of the advent of mobile technology and online social networks.

Digitales Dialogmarketing

Grundlagen, Strategien, Instrumente

Author: Heinrich Holland

Publisher: Springer-Verlag

ISBN: 3658025417

Category: Business & Economics

Page: 873

View: 8877

Das Dialogmarketing hat sich durch den Aufschwung des Online- und Social Media-Marketings grundlegend gewandelt. Die Zahl der Medien, durch die ein Dialog mit den Zielpersonen geführt werden kann, hat sich vervielfacht. In diesem Band wird der aktuelle Stand des Dialogmarketings durch die ausgewiesenen Spezialisten der Branche detailliert beschrieben. Experten aus Agenturen und Unternehmen sowie Hochschullehrer stellen in ihren Beiträgen die theoretischen Grundlagen des Dialogmarketings und die Anwendung in der Praxis dar. Die Themengebiete umfassen alle relevanten Aspekte des Dialogmarketings wie Crossmedia-Kommunikation, CRM, Big Data, E-Mail- und Mobile Marketing, Suchmaschinenmarketing, Web Analytics, Social Media Marketing, D-Commerce. Ein unverzichtbares Grundlagenwerk für Marketingverantwortliche, Praktiker im Dialog- und Online-Marketing und Studenten.

The Big Data-Driven Business

How to Use Big Data to Win Customers, Beat Competitors, and Boost Profits

Author: Russell Glass,Sean Callahan

Publisher: John Wiley & Sons

ISBN: 1118889789

Category: Business & Economics

Page: 224

View: 407

Get the expert perspective and practical advice on big data The Big Data-Driven Business: How to Use Big Data to WinCustomers, Beat Competitors, and Boost Profits makes the casethat big data is for real, and more than just big hype. The bookuses real-life examples—from Nate Silver to Copernicus, andApple to Blackberry—to demonstrate how the winners of thefuture will use big data to seek the truth. Written by a marketingjournalist and the CEO of a multi-million-dollar B2B marketingplatform that reaches more than 90% of the U.S. businesspopulation, this book is a comprehensive and accessible guide onhow to win customers, beat competitors, and boost the bottom linewith big data. The marketplace has entered an era where the customer holds allthe cards. With unprecedented choice in both the consumer world andthe B2B world, it's imperative that businesses gain a greaterunderstanding of their customers and prospects. Big data is the keyto this insight, because it provides a comprehensive view of acompany's customers—who they are, and who they may betomorrow. The Big Data-Driven Business is a complete guideto the future of business as seen through the lens of big data,with expert advice on real-world applications. Learn what big data is, and how it will transform theenterprise Explore why major corporations are betting their companies onmarketing technology Read case studies of big data winners and losers Discover how to change privacy and security, and remodelmarketing Better information allows for better decisions, bettertargeting, and better reach. Big data has become an indispensabletool for the most effective marketers in the business, and it'sbecoming less of a competitive advantage and more like an industrystandard. Remaining relevant as the marketplace evolves requires afull understanding and application of big data, and The BigData-Driven Business provides the practical guidance businessesneed.

Big Data, Analytics, and the Future of Marketing & Sales

Author: McKinsey Chief McKinsey Chief Marketing & Sales Officer Forum,Mckinsey Chief Marketing,Sales Officer Forum

Publisher: N.A

ISBN: 9781500839048

Category: Computers

Page: 156

View: 4519

Big Data is the biggest game-changing opportunity for marketing and sales since the Internet went mainstream almost 20 years ago. The data big bang has unleashed torrents of terabytes about everything from customer behaviors to weather patterns to demographic consumer shifts in emerging markets. This collection of articles, videos, interviews, and slideshares highlights the most important lessons for companies looking to turn data into above-market growth: Using analytics to identify valuable business opportunities from the data to drive decisions and improve marketing return on investment (MROI) Turning those insights into well-designed products and offers that delight customers Delivering those products and offers effectively to the marketplace.The goldmine of data represents a pivot-point moment for marketing and sales leaders. Companies that inject big data and analytics into their operations show productivity rates and profitability that are 5 percent to 6 percent higher than those of their peers. That's an advantage no company can afford to ignore.

Engaging Customers Using Big Data

How Marketing Analytics Are Transforming Business

Author: Arvind Sathi

Publisher: Palgrave Macmillan

ISBN: 1137386193

Category: Business & Economics

Page: 240

View: 473

Big Data is rapidly transforming a number of business functions across many industries. The biggest transformation is in how we market to our customers. This book shows marketers today how to seek small samples from their customers to observe their behavior, predict changes, and act using a series of unconnected business actions. Big Data has changed the game completely—we can connect with customers, record every click on the web, watch every step in the store, and listen to all public conversations. Unlike today's environment, where marketers broadcast across a set of customer segments, we can now personalize our communications to each customer based on their current predisposition to the products being sold. The book makes three major propositions: 1. Big Data brings all the data to the table leading to a lot more detailed analysis and discovery. We can get a lot more understanding about consumer behavior. 2. Automation and Social Media drives a lot more influence on the decisions. We can converse with the customers as they make decisions and influence their decision-making using a series of sophisticated marketing tools. 3. The market leaders will integrate their resources and investment to optimize across a number of instruments in ways we have never seen before. These changes have tremendous impact on our marketing processes and capabilities. In the first half of the book, using a series of examples from big data pioneers, such as PF Chang's, Best Buy, Google, and IBM, Sathi describes how each marketing function is undergoing fundamental changes: how personalized advertising is delivered using online channels where the marketers identify the specific customer and tailor their messaging based on customer behavior, context, and intention; how customer behaviors are collected from a variety of sources across many industries and examined to identify micro segments; and how online and physical stores collaborate to provide a unified shopping experience and deliver product information. The second half of the book examines the tools and techniques for marketing science in support of these capabilities including statistical techniques, qualitative reasoning, and real-time pattern detection, to name a few. Based on these changes, the book prescribes the changes needed to update our skill and tools for Marketing Analytics.

Neuromarketing and Big Data Analytics for Strategic Consumer Engagement: Emerging Research and Opportunities

Emerging Research and Opportunities

Author: de Sousa, Joana Coutinho

Publisher: IGI Global

ISBN: 1522548351

Category: Business & Economics

Page: 200

View: 8595

A new sub-area of marketing is emerging called neuromarketing. It combines psychology, neuroscience, and economics with the study of consumer motivations. This is leading to the creation of new technological approaches that enable companies to read the customer's mind and tailor marketing practices, products, and services. Neuromarketing and Big Data Analytics for Strategic Consumer Engagement: Emerging Research and Opportunities provides emerging information on the issues involved in the field of neuromarketing, including models, technologies, and the methodology of this field. Highlighting the intricacies of neuroscience, biometrics, multimedia technology, marketing strategy, and big data management, this book is an ideal resource for researchers, neuroscientists, marketers, suppliers, customers, and investors seeking current research on the integration of new neuromarketing trends and technologies.

Data Revolution

How Big Data Will Change the Way of Doing Business?

Author: Michael Toedt

Publisher: epubli

ISBN: 3737516898

Category: Science

Page: N.A

View: 2155

Data is everywhere. There is no way to stop, deny or avoid it. Big Data is the next economic revolution. After the triumphant success of the Internet, the capabilities of managers to use the endless and steadily increasing amount of data will split companies into those who know what they do, and those who just guess. There will only be winners or losers. Managers need to understand that we are on the verge of a new economic era. The more they listen and learn, the higher the chance to win the data race. Why is Big Data so important? Big Data can help companies to increase their revenues, improve their profit margins, reduce risks and cut costs. Intelligent use of data supports customer acquisition, allows for higher prices, minimizes the risk of unprofitable investments, improves profit margins, supports the direct distribution channels, and helps to bypass expansive third-party vendors. It also generates customer loyalty and eventually helps to reduce technology, administration and payroll costs. There are manifold reasons to take a deeper look into Big Data. In medieval times, merchants in the Mediterranean accumulated extreme wealth by trading in spices such as salt. Nowadays, the prosperity of a company strongly correlates with its ability to manage and use customer data.

Creating Value with Big Data Analytics

Making Smarter Marketing Decisions

Author: Peter C. Verhoef,Edwin Kooge,Natasha Walk

Publisher: Routledge

ISBN: 1317561910

Category: Business & Economics

Page: 338

View: 9840

Our newly digital world is generating an almost unimaginable amount of data about all of us. Such a vast amount of data is useless without plans and strategies that are designed to cope with its size and complexity, and which enable organisations to leverage the information to create value. This book is a refreshingly practical, yet theoretically sound roadmap to leveraging big data and analytics. Creating Value with Big Data Analytics provides a nuanced view of big data development, arguing that big data in itself is not a revolution but an evolution of the increasing availability of data that has been observed in recent times. Building on the authors’ extensive academic and practical knowledge, this book aims to provide managers and analysts with strategic directions and practical analytical solutions on how to create value from existing and new big data. By tying data and analytics to specific goals and processes for implementation, this is a much-needed book that will be essential reading for students and specialists of data analytics, marketing research, and customer relationship management.

Big Data - Fluch oder Segen?

Unternehmen im Spiegel gesellschaftlichen Wandels

Author: Bachmann/Kemper/Gerzer

Publisher: MITP-Verlags GmbH & Co. KG

ISBN: 3826696905

Category: Computers

Page: 384

View: 7941

Unternehmen im Spiegel gesellschaftlichen Wandels Aus dem Inhalt: Allgemeingesellschaftliche Aspekte von Big Data und deren Bedeutung für Unternehmen Big Data und die Unternehmenskultur Social Business und Social Enterprise Big Data und der Wandel der Kundenbeziehung Big Data-Strategie und Management Digitalisierung und Arbeitswelt Datenqualität in Zeiten von Big Data Data Mining, Predictive Analytics. Prescriptive Analytics Hadoop vs. Single-Point-of-Truth Big Data & InMemory Beispiele für Big Data & InMemory-Anwendungen DACC: Data Analytics Competence Center Data Science, Data Story Telling Deutungshoheit über Big Data im Unternehmen Kommunikationskultur im Internet, Social Media Marketing als Treiber von Big Data Big Data ist in aller Munde. Die Erwartungen an das Öl des 21. Jahrhunderts sind enorm. Aber bringt uns Big Data wirklich die Schöne neue Welt? Wie realistisch sind die Erwartungen? Welchen Preis nicht nur monetärer Art müssen wir alle für die zivilisatorischen Chancen bezahlen, die Big Data uns bietet? Und letztlich die Frage: Ist Big Data Fluch oder Segen? Dieser Frage geht das Autorenteam Bachmann, Kemper, Gerzer anhand einer ganzheitlichen Betrachtung nach, die über technologische und wirtschaftliche Aspekte hinausgeht. Nach einer Betrachtung allgemeiner Effekte der auf Hochtouren laufenden Digitalisierung der Welt werden deren Auswirkungen auf Unternehmen untersucht, um danach Vorgehensmodelle für den sinnvollen Umgang mit dieser vielschichtigen Thematik abzuleiten. Eine zentrale Erkenntnis in Bezug auf Unternehmen lautet denn auch folgerichtig: Big Data ist das Spiegelbild eines technologie- und bottom-up-getriebenen gesellschaftlichen Veränderungsprozesses, in dem Unternehmen mit Menschen in ihren unterschiedlichen Rollen als Kunden, Mitarbeiter und Bürger in wechselnden gegenseitigen Abhängigkeiten auf Augenhöhe interagieren. Mit dieser Erkenntnis befinden sich die Autoren im Einklang mit der Enquête-Kommission des Deutschen Bundestages Internet und digitale Gesellschaft, die in ihrem Abschlussbericht im April 2013 feststellt: [...] dass die Veränderungen, die die Digitalisierung der Gesellschaft mit sich gebracht hat, tiefgreifend und unumkehrbar sind. Sie sind in ihren Auswirkungen vergleichbar mit den Umwälzungen der Industrialisierung im 19. oder der Erfindung des Buchdrucks im 16. Jahrhundert. Diese Erkenntnis macht Big Data zu einem so ungemein spannenden Thema. Ronald Bachmann war mehrere Jahre als Program Manager im Bereich Datenanalyse bei einem der größten europäischen ICT-Dienstleister tätig und arbeitet heute als Unternehmensberater bei der proMetis Consulting GmbH in den Bereichen Big Data, Business Intelligence und Enterprise 2.0. Dr. Guido Kemper ist Mitgründer, Gesellschafter und Geschäftsführer der Managementberatung proMetis Consulting GmbH und hat unter anderem die Einführung der Datenanalyse-Systeme im Rahmen des Aufbauprojektes von Toll-Collect (Mautsystem) verantwortet. Thomas Gerzer war in Produktmanagement und Vertriebsentwicklung eines der größten europäischen Telekommunikationsunternehmen tätig, bevor er zur Unternehmensberatung proMetis Consulting GmbH wechselte. Heute arbeitet er in Kundenprojekten zu Produktneueinführungen und Business Intelligence.

Privacy and Big Data

The Players, Regulators, and Stakeholders

Author: Terence Craig,Mary E. Ludloff

Publisher: "O'Reilly Media, Inc."

ISBN: 1449316700

Category: Computers

Page: 108

View: 5497

Much of what constitutes Big Data is information about us. Through our online activities, we leave an easy-to-follow trail of digital footprints that reveal who we are, what we buy, where we go, and much more. This eye-opening book explores the raging privacy debate over the use of personal data, with one undeniable conclusion: once data's been collected, we have absolutely no control over who uses it or how it is used. Personal data is the hottest commodity on the market today—truly more valuable than gold. We are the asset that every company, industry, non-profit, and government wants. Privacy and Big Data introduces you to the players in the personal data game, and explains the stark differences in how the U.S., Europe, and the rest of the world approach the privacy issue. You'll learn about: Collectors: social networking titans that collect, share, and sell user data Users: marketing organizations, government agencies, and many others Data markets: companies that aggregate and sell datasets to anyone Regulators: governments with one policy for commercial data use, and another for providing security

Outside-In Marketing

Using Big Data to Guide your Content Marketing

Author: James Mathewson,Mike Moran

Publisher: IBM Press

ISBN: 0133375617

Category: Business & Economics

Page: 208

View: 8373

Supercharge ROI by Rebuilding Content Marketing Around Your Customer! Marketing has always been about my brand, my product, my company. That’s “inside-out” marketing. Today, customers hate it—and ignore it. What does work? Customized messages they already care about. Marketing that respects their time and gives them immediate value in exchange for their attention. Marketing that’s “outside-in.” Now, two renowned digital marketing thought leaders show how to integrate content marketing with Big Data to create high-ROI, outside-in marketing. James Mathewson and Mike Moran share new practices, techniques, guidelines, and metrics for engaging on your customers’ terms, using their words, reflecting their motivations. Whether you’re a content marketer, marketing executive, or analyst, you’ll learn how to: • Ease your customers’ pain—solve what keeps them up at night—with compelling content experiences • Build content that’s essential to clients and prospects in each step of their buyer journeys • Integrate search and social data into all facets of content development to continually improve its effectiveness • Build evergreen content that is continuously improved to better meet the needs of your clients and prospects • Apply advanced machine learning, text analytics, and sentiment analysis to craft more discoverable, shareable content • Shape your messages to intercept your clients’ and prospects’ information discovery in Google • Transform culture and systems to excel at outside-in marketing